restaurant /cafe wifi password not in room first pass key wouldn't work phone not working to order

no bar or restaurant on site

parking was unusual as it was your private garage sort of speak

parking in private garage under your own room

towels, bathroom gadgets, private garage that you go to your room from, large tv, room service breakfast with

due to the covid restrictions we could not use the spa or the gym

pleasant room, clean, very nice breakfast

good choice of food for breakfast

the bar and breakfast was good as well

good breakfast

room - duplex room w spa bath-was described as wheelchair accessible on booking

spa and interiors !

we found overnight parking in the square outside

free parking just at the door this is very rare in spanish old towns, good bar is always a bonus

speedy free wifi too

nice bar area with interesting beers and wines

the room was clean and comfortable, wifi was excellent, shower was good with toiletries as well

although the reception and bar area were good, the communal area of the hotel was not very welcoming

wifi was poor

and wifi connection could be

lots of games and activities for the children and two swimming pools

the villas are located in a secure complex with gym pools etc

in the resort the facilities are all included - there is a large and small pool, giant chess board, pool table

atmosphere, well equipped kitchen, friendly host, easy access to the airport and the ricardo tormo circuit with

was amazing, beautiful oasis, with everything you need and a ton of things for the kids to do

room because of covid-19, they can not put coffee or tea make in the room, you can not use sauna /spa but what

of things: - spa and pool were closed - the usual covid excuse

- better cleaning - spa should be fully renovated - a lot of stuff in the room needs improvement

swimming pool did't work for all our holiday(a week) even information on reception was

swimming pool was used by some outsiders and there was a group of over 20 kids and their parents during 5pm to

room service was exceptional

got the wifi to work

there was no wifi in my room

wifi did not reach very well in the bedroom in all parts

wifi worked well, staff were really

no tv or wifi at all

perfect getaway, great breakfast. spacious clean rooms, friendly staff

we are vegan and we re able to find options for breakfast, they had cereals with soy milk, fruit and toast

room service works fine and for the dinner there is the buffet option, it was tasty, variety of

entertainment at the hotel at all for the kids

the gym is very small (just a stationary bike and an elliptical one), the pool is nice but always

the pool was lovely, on 2nd floor so it was great to be up higher

the gym is extremely poorly equipped.

smiling, helpful staff, safe parking

we used the pool and the gym in the morning

the service was amazing and the location great for kids. the pool was also a beautiful surprise.

spa was amazing and great value

spa staff ignoring customers not very welcoming

big spacious rooms with incredible view, staff were friendly and helpful, food was lovely fresh and

fantastic property, spa is fabulous. breakfast was good and the staff is super friendly !

good facilities, especially the spa on the 3rd floor

the spa area was disappointing it felt a bit dirty and not relaxing at all

spa very small , photo show different, food every day the same ,

we reserved deluxe room with spa access- but spa was closed on that day , and breakfast - 16 per person and

pool and spa were way too cold. no free water or tea and coffee in the room.

you never have to wait too long for any of the necessary interactions with staff (check-in, room service, check

not so good , then i found second time plenty of services around the hotel located near the best spa and gym ,

and great pool and spa in building behind hotel

rooms are very big for families with kids

i would like to suggest a bit bigger sofas when you stay with 2 kids in the hotel

modern and well equipped, nice pool area and well equipped gym.

spa bath was amazing as well as view from the roof top

lovely rooftop pool & bar with sun beds

the rooftop pool, while small is certainly adequate and the bar/coffee shop well stocked and reasonably priced

a while the wifi didn't work

pool zone could be better

the spa bath was massive but sat at the end of the room

the spa jacuzzi bath in the room was amazing, bed etc all very nice and comfortable

our first night, upon turning on the spa bath the jets produced what i can only describe as dirt or grime

we had a spa bath in the room which was a really fun extra facility

we were unable to buy a drink at the bar or outside without purchasing a meal.

the spa bathtub was not clean well

the spa bath and its fittings were very old and discoloured making it look less clean than it probably

staff, lovely room with a huge double bed, bathroom with a spa bath and double vanity, close to lots of

spa bath, the location, the staff, the breakfast, the near by site seeing, the warmth, the fridge

kitchen staff wasn t very attentive during breakfast, many items ran out and we had to ask for

couldn t use the spa facilities due to my husband surgery

location spa no clean / comp drink option - imaginative

asked for ice for our room but where told that we would have to pay for a room service charge but the front desk

breakfast, we didn't take it, so i could not tell anything about it, but we took dinner with room service, and

bar and seating area downstairs is great for working

no swimming pool or spa available

only facilities spa and gym

great location. very comfortable room with large bed. good breakfast. convenient parking.

the rooftop bar and the pool were fantastic bonuses, and at all times we felt safe and very welcomed

the breakfast choice was excellent the 2 hour happy hour in the bar every night from 6 till 8 was a bonus

a pity, for a 4 star hotel at least some fitness/spa amenities should be available

fixing was good, they arranged my kids stuffed toys nicely on the bed

wifi was terrible. it made uploading our photos very difficult.

outside was extremely noisy (school kids, non soundproof windows) low water pressure (i can go #1 stronger than

outside was extremely noisy (school kids, non soundproof windows) low water pressure (i can go #1 stronger than

very helpful staff. good fridge and wifi. very convenient location.

i booked this hotel coz its pet allowed, and i didnt notice i need to pay clean fee, 20 per dog

pet friendly and local parking

amazing rooms, strong ac, and the gym, while sparse, is very usable

room service was not as it should be in a 4* hotel: no or only irregular replacement of used goods

our laundry was not collected from our room even thought we placed it in their laundry bag

intermittent wifi and ac.

easy check in, great wifi

roof top pool a welcome addition in the heat and a great location

it even has a pool on the top level

spa not open, covid i suppose.

satyed only 1 night and didn't use any of the awesome facilities such as the gym and spa on the deck

gym/spa was closed for 2 days external building work didn't allow us to sit outside for two days

expect more from the melia brand, bit dated and spa pool falling apart.

location, size of rooms, aircon, free water, size of bathrooms, spa tub

the spa was also very welcome as a bonus in a central hotel at this price point

spa is fab

we love the clean spacious suites, comfortable beds, the spa and above all the friendly service we met from

was very spacious and overlooked the plaza great walk in shower and bathroom

we really loved the space, as the room was quite large and we had access to a small kitchen

wifi was poor and meant i had to work elsewhere.

there was no window in my room! the wifi was not working very well.

location is perfect,and they allowed early check in.

comfy bed with nice quality bedding, private shower room with fluffy towels, tv, aircon, free wifi and complementary

neither the heating nor the wifi were working in my room.