spa bath worked but water cold

everything except external noise. spa room 5 star quality.

the air conditioner was great, room was beautiful, spa tub was beautiful

wifi didn t work right because the password didn t work

we were moved to a room so as to have a better wifi signal which was good but then the room was very noisy as

location is great very close to airport very kid friendly delicious breakfast

the room itself is a decent biz style one with decent wifi

great facilities also for kids

you catch the shuttle near the entrance to the airport in a parking lot where there are other vans

some of the gym equipment wasn t working

no front staff or cmear directions on parking

the rooms are spacious and elegant

we have to paid for a parking lot and also the we don t have a little refrigerator, other than that everything

wifi is included so that s a plus too, if you need to get things done while traveling

the pool, spa and sauna area are so, so nice

not sure about parking since we didn t take a car, but they asked me if we had one at check in so i m

didn t have a spa and ithete is no transportation to the spa near the area which was not walking

el tapatio is more like a private resort/spa with a huge central pool and swim-up bar, surrounded by beautiful

have your drinks or snacks before you get to the hotel unless you use room service

to open the balcony door not enough te channels to watch,, manager came in to the room telling my kids to pack

that makes it hard for kids to enjoy their devices and for us parents to research food near the hotel, or even

was totally dark when we arrived. wifi did not work.

improve wifi and cleaner spa services needed

improve wifi and cleaner spa services needed

steam room no sauna no restaurant no bar lovely staff great location but rooms very musty and dark bathroom/

was a restaurant and bar

there is a bar and restaurant on the property which were both wonderful

don jose offers an excellent breakfast, beautiful gardens and pool, and a friendly and professional staff

cluding kitchen and security), friendly and even spoke enough english along with our our limited spanish

pool,bar, restaurant, rooms, breakfast, staff

the pool was very cold but this us a very minor comment

comfortable king size bed, and gorgeous rooftop with a pool - plus a generous and tasty mexican breakfast

the breakfast was delicious, the staff was always available no matter what time we returned from our

the breakfast was good, the rooms where really clean, and the pool was great.

the pool was dirty the water pressure was bad lots of mosquitoes.

i wish i had a chance to get breakfast but i left too early on sunday morning

staff from front desk to bar servers

the very loud noise from the bar /restaurant next door. unbelievably loud in our room.

breakfast was available, i only had coffee but it was excelent!

the breakfast was good and the service was excellent.

offered to switch my room on the other side of the hotel with a single bigger bed facing the pool

delicious fresh breakfast included

breakfast was authentic and delicious.

host, vibe is excellent, very tranquil outstanding breakfast excellent water pressure comfortable beds, a/c

breakfast was delicious and felt like we were eating in a friend's home

parking right out front

the pool and spa was exceptional

choice of breakfast

carlos is a great helper with anything you need, with bags & directing you to your enclosed parking spot etc

they also have a very secure parking area if needed

breakfast, kids loved the pool

room service took an excessive time

wifi signal in our room

never couldn t connect to wifi

we tried to connect and the signal would barely appear with one bar if we got close to the door otherwise it

the maid did a laundry and that was very helpful, and the staff were cordial

lake views, spacious, sitting deck, mini fridge/microwave, great wifi, and a hot shower

the pool was steps from my front door

wifi is a bit spotty, but who cares!?

beds are so big and comfortable, there is a pool, you can rent kayaks, everything is so calm and

parking only in street

and, the jet spa tub would not turn on in room 3

other facilities included a 'trust' bar (wine, beer, juices

wifi was marginal strength

the garden, the view, the breakfast, the staff, the room (#4) - all were terrific

the pool and jacuzzi were fabulous

is a beautiful place, with a wonderful garden and pool, rooms with all the amenities for a pleasant stay,

beautiful garden and pool. excellent family accommodation

light breakfast was great

delicious breakfast

swimming pool has no rails for entering the pool so being one who uses a cane would not have been able to

pool was freezing cold, i booked this hotel because of its pool and we couldn t even use it

i was in the 17th floor, i heard the music from the disco bar on the first floor until 3 in the morning

elvetors old and slow, room smelled of heavy perfume, shower was cold, no toiletries just one bar of soap,

pool water had a lot of trash and was unattended

the plants and pool area

the view, spa available, room service, pretty well everything was amazing.

there is a pool table, a gym, archery practice, and of course, the pool

the pool could be fixed up

exclusive and quiet- huge shallow pool great for kids

setting in tropical gardens, big pool and spacious very comfortable room (with large sofa, coffee machine etc)

kids were able to play in the play area comfortably

there was not a breakfast offered to us . which was stated in the add.

com who was wrong about breakfast and room description

my friends live in the neighborhood and the hotel is near my favorite breakfast restaurant

delux king bed rooms and no breakfast included like it says on booking

the king suite, especially the bathroom very marginal breakfast offered-no real service $500 peso pet

o coffee i had to ask for it, and there was a small restaurant open for breakfast not for room

wifi was not in working order. no pressure in shower.

kitchen is was close

great wifi and tv set up

structure is old, its walls are too thick to let a hotspot in the gallery ensure a stong enough wifi in your

our rooms were comfortable, spacious, quaintly mexican styled with a modern twist

annoyed that spa services were randomly unavailable

also the pool could use a good cleaning

quiet location, easy walk to center or malecon, good salt water heated pool

wifi not working in our room (eclipse), lack of soap in the bathroom (shampoo and body lotion only)