the spa was wonderful to do with our children

the spa charges an automatic gratuity, which they never told us about or reflected on our bill

be prepared to spend extra money on extra's they have a mother daughter spa thing, character breakfast and

i d say the spa and the gourmet village concept are the best things of the place

the birds that steal your food at the pool. but that's not the fault of the resort. haha

the spa services were reasonably priced and of a high standard

spa and gym are nice and rooms are very big and nice

finding the right people to reserve an archery lesson wasn't the easiest and the pool in the spa is very cold

the spa was relaxing as well

will highly recommend the spa - the ladies are so friendly and professional - we booked the aroma massage and

time share type of thing) and for us it was a bit of a waste of time but did get a discount to spa and things

the spa oh man the spa is a must

the night staffs was very respectful and cool the spa was cool and the pool in the room was cool

spa is dreadful, sauna is cold, steam room is too hot

the spa was soo good, to the point that i had to make another reservation for the next day

spa services were totally worth it

the spa could be made more affordable. the prices were similar to what we pay in ny.

are individuals around the resort promoting spa sessions and excursions, and at times their approach can be

the spa was fabulous

kids camp ladies are wonderful - super caring and always joyful - they even gifted my son a little

butler, teudi and spa tech josefina were

our personal butler for our cabana rental, norieski the dining buffet hostess, lisandra in the spa and countless

the spa staff roams the resort pushing services on you.

not informed about free hydrotherapy spa or other diamond club perks

oliver the spa guy in the front told me if i decided to do a walk-in at the spa it wouldn t benefit him

she set up our room with a little welcome gift of sparkling juice since we were on a babymoon

room categories i highly recommend: the swim-up room and the fuego category, which is even more spacious and

also i would like to thank the amazing spa team ms

i really enjoyed the spa as my wife and i tried hot stone massages for the first time which were excellent

places that are quiet and provide a very relaxing atmosphere to read books or just relax with spa music in the

spa services can improve

breakfast and the location was great. spa treatment was excellent. entertainment was great.

the gym was awesome, as it was centrally located and had all expected equipment

the water park is an afterthought: 2 black enclosed slides and two open white slides one of which was

staff very nice, food good, elias at splash pool amazing

educated speacking loud on a call,wich i find very unprofecional,the drink hut at the beach,the bar tender was

very nice and cozy apartment ,clean ,kitchen available,supermarket,restaurant on site,pool.

kitchen cabinets doors couldn t get closed, either balcony door and no one came to fix it.

location, pool and beach.

the only bad thing was the kids play area it was rusty .

they do have a sports bar with a dj after 11 but it was more like a lights on lounge than a club

the hotel has an app where you can order room service, housekeeping and check any activities for the day or

pools and the relaxation with the friends around the pool

breakfast was great i would encourage everyone who can to go there.

bar staff/waiters/waitresses worked extra hard to make sure you always had a full drink

the prices for the spa were too high

jean carlos for being part of the magnificent experience i had there, i love their spa services, i hope to see

spa was expensive

spa was absolutely amazing

my visit to this spa was an absolute rejuvenating experience

is a good experience and again well looked after the gym is very big with high end machinery, the spa is also

+ best spa ever + great food + staff very friendly

my wife asked for a magical night in the spa tub on the deck with strawberries, champagne, flower petals,

the rock spa was excellent

one of the highlights of my stay was visiting the rock spa, which was an incredible experience

ordering from standard loungers (no food), $39 beach bag unless purchasing a cabana, and a spa experience that

bathrooms by the chill pool, saw a lot of people drinking at the bar, yet few left the pool all afternoon- i

the large pools offer two different atmospheres, one party style and one chill, both great depending on your

the speakeasy was closed, as well as the trade in bar

s beautiful beach and spaces, the restaurants and the spa

prices at the spa are exaggerated. almost no fresh fruit juices.

spa treatments, albeit excellent, are more expensive than in switzerland

in addition, the staff did a great job maintaining a peaceful spa atmosphere, however unfortunately some of

they will try to sell you on excursions, spa treatments, dinners in the beach, etc

everything was great and the pool was great everything they offered was on point

the wifi did not reach the room only available in lobby

incosistancies in rooms, some have hot water and some dont't. wifi reception was awful.

they don t have many parking, need more ilumination, don t recieve credit card

the bonus was a very nice quiet pool with poolside bar and poolside restaurant for breakfast

the food and spa service and price. they did not meet my expectations. and too pricy

the spa was amazing i enjoyed it

only local brands too many guest, the service in main restaurant was very slow they do not have spa with

charge but the property manager says otherwise and refused to accommodate me for any spa treatments

we signed up for spa service and my husband got his but i didn t get mine

plenty of things to do, gorgeous pools, great entertainment, they junior luxury suite was so spacious and we

pleasantly surprised by the first-rate gym excellent spa facilities wide range of food and drink

were too insistent on buying tours or spa services

) - spa prices as more expensive as in europe

the spa was really nice

staff butler (hector) entertainment food drinks pool spa excursions relaxing

the grounds: meticulously kept, sparkling clean with beautiful beaches that are groomed daily

also don t skip out on the spa treatments

- we used the spa and the facilities were superb

i would highly recommend the spa services

the activities for the kids and the adults was exceptional

if you want to have a great dinner, breakfast or lunch make sure look for the waiters angel, samantha or erick

hotel es away from hotel and casino they accommodate me in another hotel because the big hotel with casino they

the water park was lots of fun

really enjoyed all the things for kids to do

the spa was fantastic

the water park is old and needs to be renovated. also the rooms furniture should be renovated.

room service took 2 hours to come to my room

the water park

the waterpark installation was amazing and kids really enjoyed it

ricardi doing hydrotherapy at spa was awesome

the aquatherapy service at the spa was an excellent surprise

raiza minerva raul , luisa the spa ladies and the gentleman who walks you through it all i had a fantastic and

was very friendly/ spa was excellent-we were treated very special-georgie was our butler & he was always ready

rosemarie and adriana ( cleaning staff) , rosanna ( restaurant) , freyddy ( spa ) jovanni( translator at the

the spa was amazing

i enjoyed my time with my husband but i hated that our room service never came, our waiters never came back

the fact that there were kids everywhere

only section wasn’t really that secluded from kids

hotel was misleading we thought we were going to an adults only resort and there were kids

the spa was also very nice

the pool next to our room was dirty unfortunately

wifi was a bit up and down but not the worst and sometimes the caddy was bit of a long wait or too

everything was very clean and our kids loved the buffets

easy it is to get around, everything that s available for kids

beach crowded, not enough activities, constant barrage of people trying to sell stuff on beach, spa overpriced

activities entertainment staff trying but accommodating a well equipped and maintained gym contribution to nature

breakfast is excellent, too many option to choose from, buffer is also good, if you are a drinker

well cared for and nice, lots of chairs available at beach and pool, drinks good, live music in bar area on

oh, and they had wifi all throughout the property, this was great

my clothes got bleached out and damaged when i visited to the wellness and spa center

if you miss a meal there is always the pool side restaurant or sport bar to get something

there is no internal surveillance at night in the pool and beach

the place is amazing the pool party, the beach

was limited in choice - aquapark is located far as it is shared with 5other riu hotels, our kids didn't like

also the wifi is weak

great breakfast!

is well maintained - in the room there was a smart wi-fi tv -wi-fi working ok -room facing the pool with a nice

also the breakfast was good

pool on the roof. breakfast.

too many mosquitoes everywhere, pool are us very cute for meditationand chill day by the pool, no bar you have

liked the pool, the rooms and the italian cuisine

nice pool nice people, owner very involved to make sure guest are happy

front desk attendant spoke good english but was slow on responding to our request of fixing the wifi connection

excellent breakfast

employees in the small pool snack bar handling pizza and other stuff with their bare hands

the gym and swimming pool

expected to look better so much construction going on, horrible wifi. beach over crowded

no swim up bar which every resort in caribbean has

wifi was very spotty especially in our room

the bowling alley the casino the spa the gym and the stores

comfortable beds, clean property, beautiful spa and i was sad to go

spa is completely overpriced

the spa was amazing and my masseuse fantastic, regular resort price but facility was nice

spa staff, ac in the room and restaurant.

spa (overpriced) and fitness center (free)

didn't like the fact that we were offered a spa day if we had breakfast with the concierge no strings attached

great staff. tobias at the beach, juan at the pool grill. amazing people and excellent service

yocari be, migel, ruth, ariela, excelente, armando, hot chocolates and the best waiter in the pool, tabuos

everything is beautiful - room, landscape, restaurants, pool area, etc

they accommodated us with spa credits for the inconvenience but it still took a significant amount of time

there are plenty of options for activities around the pool or the

lady the first and she no bring nothing, no clean well the rooms every day, no refill the mini bar , covid test

is beautiful most staff is wonderful drinks are good cons 5 of the 6 of us got sick beach and pool service is

second of all staff are always welcoming ismail at the bar area and dissel service at lunch was excellent modern

bags left at security checkpoint was safe and secure the spa experience was awesome

through out the whole stay, free of charge visit of all a-la-cart restaurants, 10% discount for spa treatments

spa was overpriced

i did not like that the spa was not included.

spacious so you don t feel like there is a lot of people all the time

the spa and masseuse were wonderful

i liked everything except room maintenance. slow and inefficient. spa was outside the property.

we took advantage of the spa services which was very nice

the people were really pushy one of the spa staff told us if we didn't book with him then he didnt make money

enjoyed a massage at the spa and the gym facilities were very good

i went to the spa and enjoyed the sports bar

spa convenient, rate 3 stars

i did get a massage at the spa & it was lovely

need more stairs in the pool for people that do not swim

the bartender up front wilkin and the the platinum bar bye the beach javier super great bartender

also need more pool bars

most of the activities are water base (pool or beach) therefore you may miss out on the fun if the weather isn

the bed was really comfortable! the bedroom was always clean. the pool was clean and nice.

pool was great

breakfast very simple, not many options, really small place for the

the gym and the spa were excellent, i had 2 massages done on the same day.

spa time was the best, everybody is sweet and nice there

well decorated rooms and spacious

the service is great, it feels safe, and there are plenty of activities for kids

i'm not a buffet person but for breakfast i love how the guy made my omelette with the ingredients i

like spa treatment, photos and so forth

- the resort as a whole - calmness (hotel was not very crowded) - the massage offered at the spa - some of the

old gym and spa they could be

spa was extra

some things like wifi and spa (massage) are expensive

the staff is extremely friendly. the spa was fabulous!

big gym and good spa treatment

on the pool bars are bad

service was inconsistent with some bar attendants

i enjoy the show cooking in the japanese restaurant and also a pisco sour in the bar before enter in this

everything was 10/10 except our upstairs neighbors who started using our private pool in our absence and started

and their kids were using every single private pool on villa 26

upstairs neighbors who started using our private pool in our absence and in our presence lately

we were incorrectly charged an additional usd 200 for spa treatments

the best spa day ever

good food (especially the restaurant el dorado (steakhouse) and sumptuori (japanese) - clean and spacious rooms

booked at punta cana spa and resort but on arrival after a long 9 hour flight and queue any the airport there

booked at punta cana spa and resort but on arrival after a long 9 hour flight and queue any the airport there

nice gym and spa services

i also loved the spa area

daily entertainment for families, spa is amazing

the spa experience was incredible and a beautiful facility

gardens are beautiful, many a la carte restaurants to have dinners, huge buffet restaurants, nice pools and bars

spa needs to rotate music (it was the same song on loop the entire time

the spa was heavenly, and the deep tissue massage was out of this world

was good, activities were plentiful, spa was nice

spa was fabulous

love the restaurants and the spa and poolside. beaches very good.

shortly: ignorant and impolite staff, always full trash bins, wifi unstable, ac set for 20 degrees with no

breakfast, parking, confort in rooms.

comfortable beds, breakfast in the price, good ac. easy to park by car. wifi. very good price.

quiet, great staff, great price, secured parking, breakfast included

night noice from popular bar next door

excelent spa area, excelent lunches and dinners

property was beautiful the beach was good the spa was great overall great place for the

the people who were offering excursions and spa treatment were like salesman

the spa was nice and the gourmet restaurants which were included were nice too

getting a massage in the spa was carried out well with empathic attitude,pricewise ok (50 min 80us$) even a

wasn't working but they fixed it after a couple days don't count on the wifi being reliable - it was in and out

kitchen is hit/miss depending is you have the lovely lady or the mean witch

pillows and quality/variety of food--depending on who is in the kitchen or what mood they're in

wifi is good and accessible throughout the hotel, even at the beach

no wifi signal once you leave restaurant area

was dirty and it was construction right next to it chip paint in the pool no body to give towels breakfast took

is basically not finished, next to the pool area there is still building going on, restaurant menu is very

we always felt a bit sick after having the breakfast - the staff from the restaurant weren t nice - the first

they didnt have wash cloths, the ac was leaking, there was a hole in the bathroom celling, the pool was dirty

free breakfast, was awful, coffee full of grinds, slow service and the staff never smiled

breakfast is simple, but tasty and filling, looks very fresh and beautifully presented

well located hotel. family room is large enough for a 2+2 family. good breakfast.

you can access the beach through the mojito bar which is part of the hotel

beach bar is amazing and customers can use sunbeads

the sister hotel has a 'private'beach which in reality is just the bar area

pascuala at the spa was also great

spa needs maintenance

premium amenities included 30mins at the spa and a discount on their caribbean spa treatment which we bought

maria in the spa provided wonderful massages and their massage oil smells so good

the spa was excellent.

spa services are very good a bit expensive my room was a regular room with a pool view the room

great massage at spa (choose rosanna)

sales people from spa and excursion group that trolled beach and pool area

that it has so. many options like a spa or different restaurants

spa was great (about $100/ person for a 2 hour session)

the beach was beautiful (soft sand, large space) and cleaned regularly by staff

spa & service was nice

spa on the room balcony didn t work

giselle and stephanie at the spa provided the best massages my wife and i have ever had

the spa was lovely and the hydrotherapy was a cherry on top

the courtyard/pool area is great as well as the view from the balcony

breakfast in the mornings were great and satisfying

we didn t spend much time at the pool but it was 10 steps away

rooftop pool and beach areas were both amazing. plenty of space to relax and enjoy the sunshine.

value in a great location by the beach beautiful unit, spacious rooms with pool view

staff are not friendly, the balcony door was broke and the pool was dirty so we couldn't take a swim

good location and nice pool

pool view is a great pros! beach bar is the center of all the fun! book here.

pool view is a great pros! beach bar is the center of all the fun! book here.

friendly staff, the room was clean and with a nice pool view !

liked everything, the staff, breakfast, lunch and dinner, the spa treatments are just incredible, a must try

most of the apartments did but if you end up in the first part like us you only see the parking lot and the

room service is slow its like 20min to wait or even 30min

swimming pool was great

in this house we didn t miss the wifi

the place was so close to the beach !! and the swimming pool super nice

we also really enjoyed the breakfast each morning

loved the rooftop pool at sunset

well organized, the apartment is clean, there's a balcony, beautiful views, and a fully equipped kitchen

high ceilings, real kitchen, actual space to breathe felt more like renting a local flat than staying in

the garden pool was our morning spot, rooftop our evening ritual

the convenience of being right on the beach was great and the pool was fantastic

breakfast was really yummy and had a variety menu.

the kitchen was very well stocked with supplies and extras

the condo is located on the ground floor which allows you to walk right onto the pool

was delightful in our very own tropical breezy hideaway, morning greetings with included breakfast, presenting

swimming pool was refreshing and offered a wonderful place to relax during the day

rooftop pool was especially refreshing and well-maintained, offering a calm place to relax throughout the

near to the beach. the pool is very ok. very kind administrator. breakfast is basic.

free breakfast option was the best part, but you did have to walk to the restuarant down the street to

first, when i entered everything was very old, and there were several insects in the bed, in the kitchen and

the view was stunning and the pool was great thank you

the breakfast place was nice it's a min from the suite and it was proper

had booked online with breakfast’s

the spa was one of my fav the hydrotherapy was worth it

i liked the layout of the room. the spa tub was a nice touch.

room service is inexistent

i booked a room with a private pool and it was perfection

pool; wide hot tub; many restaurants; modern decor; everything looked like new and clean;

never did figure out what the spa facilities were

massage at the spa was

place is sold as a luxuary apartment complex with spa and beach club

the wifi doesn't work, no hot water and the bathroom was clean but not comfortable

loved the bedroom and view of the water, the well-equipped kitchen and everything about it

locations, transfers to the beach, cleanliness, great pool, helpful and nice staff, reasonable prices at the

pool area was large and the pool was a perfect temperature and very clean and clear

there is no free wifi

we asked to change room when we discovered they were doing wifi repairs in our room, while our stuff was there

they have a buffet so many kids and adults was not wearing masks

the pool

the water in the shower is super salty also in the sink i had to use bottle water for my kids to brush their

the breakfast was by far the best hotel breakfast i had ever had

for a long stretch amenities: - sky bar and pools are brilliant, especially at this price point - wifi is really

we were lucky to get a late check out as we had an evening flight

surcharge of 10usd for room service which i wouldn't really expect in a 4* hotel

was very good, and all the staff from the reception to the restaurant service and the pool bar were

the yhi spa was beautiful and sooooo relaxing, one of the best massages i've had ever

the beach is amazing, the spa incredible and nice swimming

the spa was overcrowded and the massage rooms were uncomfortable

my outside jacuzzi was not working. there are not enough games for kids.

the pool area is outstanding clean and have plenty of cabanas, chairs in the beach area didn'

breakfast was fantastic, especially getting the fresh omlettes and fruit

our room was just ridiculously large, a kitchen, dining room, living room, insane bedroom, 2 bathrooms, a toilet

was a bit off the path, we needed a golf cart to get to the beach(15 min walk) for that reason i put 9 out of

suite with pool access was a dream

loved how many on-site activities and entertainment, pool locations and food options

room in this hotel is like a mini apartment — fully equipped with a kitchen, comfortable bed, and a balcony

were games and activities near the pool every afternoon

the bar by the pool had amazing service

in the air conditioner, ants on the dresser, mold in the shower, very dirty plumbing, unpleasant kitchen, loud

our room was spacious and well equipped. the kitchen had everything we needed.

nice little pool with towels provided

staff was very friendly and helpful, the apartment was clean, overlooking the pool/beach and very comfortable

swimming pool, kitchen. nice common areas. room size and toilet. friendly people and helpful.

my studio suite was clean, cozy, and had all the amenities i needed, including a well-equipped kitchen

apartment is beautiful, spacious, the kitchen was well equipped

the family rooms and apartments were spacious, and having multiple kitchens made meal prep convenient

the pool was clean and open year-round

small but clean swimming pool

soles bar is great place for food and relax with one glass of aperole :)) night dj was great on the beach

the pool area was my sanctuary, with plenty of space to relax and soak up the sun

best thing about the resort was the spa

the spa was amazing! best yet in my travels.

staff, beaches all exceptional luis at swim up bar treated us like old friends

lunch was the same, breakfast buffet food was cold as well

however when i got to the resort i learned kids under 12 months are free so i was overcharged for

the rooftop pool was nice with a great view, the staff at the front desk was very kind

the location is good, close to the beach, restaurants and bars, the breakfast was delicious.

it s located by the beach and nearby restaurants. the free breakfast gave it a few points

for breakfast it was kind of coupon that you use at a restaurant so they cook for you the one you order

the property is very cute, has its own pool and private beach, and offers a full complement of spa services

we were above the spa and enjoyed the balcony - it was blessedly quiet

the room was large, spacious and clean

pool and location

outdated kitchen, ants