kinda messy around pool area

the breakfast and the breakfast fast area were great.

wifi and elevators were out

parking was hassle-free, and hot water was consistently available

breakfast was very good

the staff are all amazing, & the spa was wonderful

spa experience was excellent and all the staff were helpful

lovely comfortable bed, great cuisine, quiet and private grounds, great spa weekend

extra charge for full breakfast, otherwise a

continental breakfast was a bit pedestrian for the all else that is offered

lobby bathroom had poop on side and pool was filthy with no towels.

the room was as expected with 2 queen beds and a sofa bed for our kids

little disappointed in the pool as my kids were looking fwd to swimming and the pool was dirty and outdated and

the pool was dirty, the gym electrical equipment didn't work

wifi only available for members of holiday day inn s club

i had two small kids too

laundry room did not have a handle to open the door

i was at the end of the first floor, quiet and convenient parking either outside my window or right near the

missed my breakfasts and swimming in the evening on a hot texas day

parking !!

we booked this hotel specifically to relax in the spa after our flight but swimming pool was not cleaned,

i enjoyed the facilities that the hotel had to offer and they even allowed us to have a late check out

pool was indoor and outdoor with nice gym and sauna

noisy kids in the hallway until 11pm and heavy weed/pot smell coming out of vents in our room !

i read were not great, but we loved the pool area

hot tub/spa was closed

pool and spa area were a great place to relax

the pool and spa isn t working, closed the whole area. gym is way outdated

good room service

great to be able to get bar food till 11pm and a good menu for breakfast or food through the day

the spa could have been a little cleaner. found some dust and grime stuff

the spa tub in the actual room, clean and check in and out was simple!

the message chair in the lobby. the spa in the room was great.

my room light didn t work. spa tub didn t after 20 mins of using it

the pool and spa was open

not enough parking.

not ideal to not have a 1 parking space for each room at the least

beautiful property, great pool, and amazing studio room

the pool, the lounge, the grounds

car parking on site and excellent gym nearby which you can use as a

pool was very quiet and relaxing to chill at

staff , large clean room with nicely arranged furnitures and materials , well maintained swimming pool

property was beautiful, the staff welcoming, and the spa heavenly

the spa the customer service

also the spa and pool facilities are heaven, very clean but also surrounded by breathtaking views

i didn't love all of the added fees...resort fee, spa fee like why are there two?

they need to remove the landscaping where cars are exiting to free more space for cars to leave

the spa is not close to the gym. gym should have steam showers too or sauna to use

decorated, quiet, and spacious room with comfortable bedding, a large bathroom, convenient coffee, and access

good gym with sufficient equipment

the spa is not close to the gym. gym should have steam showers too or sauna to use

was charged for the mini bar and don t know why

shuttle service, complimentary breakfast was great with a nice variety of foods

the pool was dirty and disappointing; improvements are needed

lakeside view, free parking and free wifi was good

love the bar and lobby area

location, room service menu

the spacious fitness area was well-equipped with a wide variety of machines, and the spa was a

my wife used the verbena spa and exclaimed it was one of the bet treatments she had ever had

cranes and banging sounds at 7 am on a saturday), and also didn t let us know both the pool and spa would be

lovey choice of bars and restaurants onsite

we re able to relax at pool with friends while waiting

the kitchen is nice and you can borrow bikes

the gym is under renovation so you hear that all day and a bar under my window spent the entire time jackhammering

the gym was great when it wasn't under construction

the gym is under renovation so you hear that all day and a bar under my window spent the entire time

have to schedule for spa and they don t tell you that

spa was closed (but was still being promoted on the tv in the room, and on pamphlets) which was

mistakes on room service

in-room service meals were very good

pool area is really chilled

i actually took a shower after my massage in the spa because the shower was much better there than the room

staff were very good, every one was polite from the check in,room service, spa staff and the cleaners

bed was like a cloud. service was perfect. location great. spa fantastic.

great spa and gym, would definitely recommend. nice outdoor area with pool.

spa could definitely be better

considered, missed the spa being open and having to pay for wifi is ridiculous

woman at the front desk of the spa was rude when i asked her a question about the cabanas.

we had massages at the spa and they were amazing

spa and gym was excellent one of best i ve visited thus far

my kids favorite was the pool, spa services and executive room

the pool and spa service was amazing, as well as the drinks

nice spa and restaurant

had a great room w balcony which was spacious and section was super quiet & relaxing which was perfect

the spa was fantastic and relaxing, the pool was fun i enjoyed the restaurant during the afternoon

the pool and spa was closed due to covid

spa but staff tried to make outside hotel arrangements

beautiful hotel with great restaurant and spa facilities

spa was beautiful

only disappointing thing was that the spa was closed because of covid but i didn't have time to use it anyways

spa was awesome!

-spa services front desk slow

dropped into the spa and got a tour, considered the spa pass to enjoy the steam room, sauna and jacuzzi in the

as was the spa menu and i think post covid it's ok to have laminated docs for folks to review

reserved the spa because of my son and husband were going to a show

the staff in the spa was not friendly and very difficult to deal with

location and cleanliness. staff was very helpful. loved the exercise and spa facility too.

pool and spa were great, lobby with live music was also a great welcome.

was knocking several times throughout the day between 7am and 5pm despite i never asked for room service

spa, gym, rooftop saline pool and hot tub were wonderful

parking, breakfast and wifi were all so expensive