pool and spa was green

and spa area was well used (crowded) and no towels available - that is good for the hotel and we were

the pool and hot tub are clean, heated, and not postage stamp size like many newer hotels

they gym needs better equipment.

great value, starbucks within 1/4 mile, great wifi - all good folks

breakfast was not served by the time we checked out

perhaps the pool could be open later then 10 pm would be

plenty of free parking; pool and small gym on site

wifi was weak

couch wasn't in the best condition and we did notice pet hair all over our clothes after sitting on it

the bed and pillows were comfy. love the hot tub spa area.

parking was free, but lot was slightly crowded with narrow rows.

parking was a bit difficult

friendly staff, laundry facility on site, jacuzzi

parking lot is a bit narrow for bigahole trucks but overall good parking.

poor hotel layout. hard to find. some breakfast items not hot.

temperature of pool warmer

clean. good breakfast and nice staff.

the kids had a blast though

breakfast had various choices of food.

santa fe, beautiful artwork throughout the hotel, could walk to the rail yard farmers market, spa on property

hotel, friendly helpful staff, comfortable bed- the spa services were exceptionally

my regret, i didn't have time to use the spa facilities

no bathrooms in the building with the spa and gym--really??

the spa was amazing loved the staff dianne was very sweet and very helpful

that the spa is now appointment only

hacienda and spa was wonderful

of covid situation, pool and spa were closed, everything ese was perfect, professional, staff was the best

nothing. everything was wonderful. the only thing is the spa had to be closed for the covid

spa services were excellent

loved the spa and the beautiful courtyards and hidden nooks

beautiful lounge area outside the spa in pool area great day or night

the spa was wonderful the staff was very gracious

complaint is you would think for the price of a suite / night, that that cost would include a spa package

spa facilities charged for steam no open steam room pool under construction ;(

pool or spa

i would have liked a hot tub on property. the spa was at a different location.

all night or last night called the office and they said don't worry it will stop next there is no spa or bathtubs

appreciated spa tub and fridge and microwave in the room

the breakfast was wonderful. there were several choices.

exceptionally friendly and helpful staff, excellent food and cozy, beautiful room, outstanding spa i can t

is probably the tenth time i stay at the inn and spa at loretto, it is my favorite hotel in santa fe

inn and spa at loretto was exceptional

would like to say that our stay at inn & spa loretto was just amazing

wifi service was out for most of the stay

only thing which could have been better is bar being open, but virus prevented that

they have a great bar area with a wonderful bar menu if you prefer to eat there instead of the dining room

no restaurant for room service, tv hard to see and didn t work initially.

it s beautiful decor, roaring fireplace, amazing bar and restaurant.

property, staff did not tell me wifi information or try to make conversation and making me feel

lovely place. wonderful location to walk everywhere. spa was super.

the desk, valet, and spa staff were spot on

rooms were beautifully decorated and bathroom was spa like

the spa was beyond wonderful

from the valet to the young lady at the spa facilities

having a lovely pool and spa nestled into this historic structure is also especially welcomed

amenities were well done, the spa was

location, spa services great!, help with booking restaurants, bar and restaurant

after a very disappointing night at inn and spa at lorretta, this was an amazing experience.

excellent spa with many services available and easy scheduling

was shocked that this hotel didn't have a pool or spa area

no spa or pool

it was extremely disappointing that they do not have a shuttle service to and from airport no spa facilities

a spa or place to just sit outside, read, and enjoy the weather would be nice

we had a great time there and the restaurant and bar are also

bed so relaxing. nidah spa was very nice. i really pampered myself.

location and the pool and spa amenities.

at the spa next time

manager at the spa sucks big time

the spa and pool were actually heated and usable. very nice outdoor pool and 2 hot tubs.

they also have a five star spa on location

great get-away!! spa amazing !!

had talked with staff long before booking asking for spa pamphlets

the spa service was good

size of room and bed, heated bathroom floor, wood burning fireplace, accommodating and professional staff

spa staff was rude and pushy and i got the most expensive horrible pedicure ever and not worth it

five star rating! has a spa and indoor pool plus something for everyone!

i know its target market is not kids but they should have a better arcade room

no valet parking and no bell men

we really enjoyed ourselves and the casino was a bonus