) no breakfast or gym

also the continental breakfast was very poor and hardly no choices

in general great, just the breakfast is a little bit

the breakfast room no one is around to assist you or provide you with any necessity

) no breakfast or gym

kitchen was not fully equipped, we had to ask for silverware

a good place for long stays, clean, two nice rooms, big enough, kitchen, living and dinning very good

the kitchen has all the basics except for some things, such as a wine opener, garbage bags and napkins

it has two swimming pools, a jacuzzi, wide avenues for walking, a gym, and a restaurant, among other services

i do feel the unit itself lack some details in the kitchen for the price point

spa service is great and affordable

- room - pool area - staff - parking - design

and beautiful room, nice outdoor areas (well maintained landscaping), big free parking close to the rooms

wifi connection, they don t change the shits of the bed, they don t give you a good service,

wifi was terrible, i couldn t stay there a second day as i couldn t work at all.

canceling ear buds, self-controlled heated blankets, makeup wipes,q-tips,bathrobs + slippers, a fireplace

the host, breakfast, the view of san miguel and location is all too perfect

wasn't available on sunday however, we were allowed to use the kitchen to prepare our own

also were willing to do a late check out

choose to sleep in and did not get up for breakfast, but i did visit the gorgeous roof top lounge/breakfast area

incredible breakfast and beautiful building. well appointed and thought out.

i didn t use the pool, but it looked nice

the outside pool and jacuzzi were not very useable as they were usually full of dirt (leaves, petals, dust etc

pool is freezing

nice pool and amenities such as a gym

just had a lot of trouble with wifi in the room

the grounds of the hotel are very lovely and the rooms are spacious. the bar is pleasant.

was disappointed with the wifi signal being so poor in my room

we had reserved for 5 adults and 4 kids

the facility has a pool and it was perfect for the kids to be entertained.

on our first morning, a saturday morning, there was no breakfast served

breakfast tray was a nice surprise.

breakfast should be included in the hotel rates

samantha and cesar truly set the bar high for any other hotel experience

their rooftop restaurant is open only certain days and only for breakfast on sunday

breakfast was spectacular, truly some of the best meals of our entire visit to san miguel and

everyone is so kind, breakfast is awesome, as is everyone from the owners, managers, and staff

the complimentary full breakfast is served by a lovely family on the upper outside terrace

the terrace view is stunning, included breakfast was delicious, and the room is beautiful.

the breakfast was perfect outside dining with a nice selection and very accommodating service

the pool was cold!!

the hotel was truly beautiful, breakfast served was delicious

we loved the pool

breakfast is delicious

and the kitchen team were wonderful

knowing our dilemma, jorge allowed us to have a late check out in order to be comfortable until the bus arrived

i didn t like that the pool was cold

pool was very dirty, not usable

had no heat or cooling other than a fireplace and a unit heater

the garden is so peaceful, as is the pool

i had a fabulous massage and recommend the spa as well

restaurant, bar, pool and spa are first rate

just an excellent hotel the roof top bar is fabulous.

the rooftop bar was also terrific, albeit very crowded at times

room service was a little slow

the music in the bar is too loud and i could hear it in the room

the music is very loud from 10am to 1am and you can hear even from the rooms the wifi never worked, basic

the room service was perfect and twice a day in the room

the rooftop restaurant is gorgeous and they have different bars with different specialties

the hotel is small so if they play loud techno music by the pool, you're going to hear it in all the rooms

there is a bar there too - it was so relaxing and beautiful

we were not able to take a drink from the rooftop bar to the adjacent pool area.

the breakfast was amazing and this was probably the cleanest hotel i've ever been to

breakfast was good, but everything was a little expensive

we were not able to take a drink from the rooftop bar to the adjacent pool area.

and could be a bit more comfortable and there could have been a tv to watch some sports in the bar area

to many stair to get from the parking lot to the lobby and then you room

the breakfast was excellent especially antigripal juice , the omelet taste good

the choice for included breakfast is very limited.

booked our stay for two (2) adults and two (2) kids

had some issues with noise and the spa that front desk employees did not want to resolve, however the manager

the room in comfortable, the spa service it is nice to have

the rooms are great, beds comfortable, spa is nice

i got to use the spa facilities and was also very satisfied

the massage in the spa was excellent! my compliments to luz and silvia.

com, internet didn't work, kids area was abandoned, restaurant closes at 6pm (no even basic sandwich after that

onsite massage, facial and spa services were available

we enjoyed using the gym and rooftop patio daily

parking was free and secure with easy access (double gated with security cameras) and we never

the room comes with breakfast every morning and you get choice of 6-7 different breakfasts that they cook for

small gym available as well, but plenty of outdoor opportunities won out over indoor exercise

my dog was really happy at the hotel and staff were very friendly and the spa is

the room was very comfortable and plenty spacious for two persons

hit the spa for a steam and a relaxing massage

the bar and spa were closed when we wanted yo go, and when we finally booked a reservation for the spa through

we loved the staff and spa emplyees everyone there is so nice and helpfull.

the pool area is not really open; looks like a makeshift

my kids are 21 and twins 17 we had seperate rooms that were next to each other

my kids are 21 and twins 17 we had seperate rooms that were next to each other

the roof top bar was not open while we there.

staff was friendly and helpful and the breakfast was delicious

the spa tub was disappointing - the water, which must have come from a different source, was very

our room was spacious and comfortable and had a nice patio connected to our room

the breakfast

no bar or restaurant but plans are in place to put them

the wifi connection was pretty good

i did ask about the spa and it is simply a room they use and they call in services to use the room

showers a little luke warm, buffet breakfast at the weekend not the best, variable wifi quality

too expensive. no bar or restaurant service after 8pm. much better options in this city.

would suggest having a little bar to grab a drink, that would be a nice addition to the hotel

english tv channels, no bar for wine, -- rooftop expected to be a nice evening place to sit- it did not exist

wifi could have a better signal

we arrived late and wanted to experience the spa the hotel suggested we ask for a late check out of at least 1

they had breakfast buffet included which was basic but very delicious

very clean, and staff was beyon helpfull! breakfast was excellent as well, will stay here again!

breakfast was wonderful with the breakfast staff it was very comfortable

breakfast was great

wifi did not reach the room. noise from road.

breakfast buffet simple but adequate

wifi isn't the best and cell reception on telcel is poor

to do work on my laptop in our room because the hotel has wifi but it only worked occasionally with poor signal

we weren't given the wifi password at checkin

*wifi was terrible and basically useless

our stay the wifi and streaming services on the tv didn't work and the hotel were not able to fix it

only wish it had a pool or hot tub.

comfort, reliable kind staff, responsiveness of the manager who went beyond to ensure stable wifi for important

wifi connection was weak

the kids loved the place

windows facing the central plant filled patio where tasty mexican specialties can be ordered at breakfast from

breakfast was delicious, they made us feel at home.

the breakfast is delicious and generous

the owners make you feel at home and the breakfast is excellent

there was ample parking in the parking lot for mine and the other guests vehicles and the surrounding grounds

bug in towel, confusing breakfast policies, poor parking spaces, far from downtown.

nice view, nice colonial hotel, beautiful gardens, parking, clean, good wi-fi, good shower.

excellent view, excellent breakfast, large and spacious room

the gardens and pool are a lovely added bonus where you can spend a nice sunny afternoon

the rooms are spacious and the beds are comfortable

the laundry service took only a couple of hours and very reasonable

breakfast not as good but lots of restaurants in the area

beautiful rooms and a great rooftop bar and lounge

amenity kit provided was super basic bar soap and cheap lotion in a dispenser

the hospitality and the breakfast was awesome

wifi in the room was a bit slow, but really that's our only complaint.

free breakfast was a good start to the morning

it was a continental breakfast which was a perfect way to start the day.

breakfast was delicious