having a mini bar and small restaurant on site is perfect and close to the airport is the bonus!

the wine and light snack in the bar was perfect

the kitchen was understaffed

i actually like kids and don't normally expect a kid free time, but they

very clean and fresh. has a bar and good food selection. french fries are outstanding.

no breakfast and spa was closed due to covid 19.

the grounds have laundry, a pool, a spa (closed due to covid), a bbq area, and seating along the river

the staff were exceptional and the pool and spa were very clean and well kept

view beautiful and the spa tub with champagne was relaxing

was having issues due to the heavy wildfire smoke (out of their control), pool/spa could have been open later

room was spacious and bed was comfortable

salon/spa wasn t open on a saturday

pool & spa were so relaxing & room was super

of the hotels control but small children jumping in the spa/hot tub using it like a pool,making it hard to relax

& spa could use a deep cleaning

room was very clean and spacious

love that the spa is separated from the pool

the spa area was clean and relaxing

noise from outside door of people in and out. yelling and running screaming kids.

the second room had a broken security lock on the door and the bathroom shower bar was not installed correctly

towel in bathroom shower when we checked in, complimentary lotion bottle was empty, spa shot water all over the

nice spa and pool outdoor. good for summer. good for pet.

pool and spa area were clean and stocked with towels

spa wasn't working

convenience of location, comfortable room, nice warm breakfast, nice pool

spa and pool were a huge hit for a quick relaxing dip with family

pool and spa are very nice

staff and hotel were extremely welcoming, very interesting rooms, we were able to upgrade to a spa tub, enjoyed

pool/spa was excellent

real breakfast in an era of continental

wifi signal too weak to use. mattress was too soft.

no wifi in our room.

there was plenty of parking alongside the building

on site parking was great

parking could have been an issue; we kind of lucked out with a spot on the street in front of the

room was amazing and really unique with its own mini floor to ceiling library next to a fireplace

the next time we travel this way we plan to spend and extra day and take advantage of the spa services

could have had more explanation and pricing of spa

amenities include spa services , pool, hot tub, and exercise room

loved the privacy of having my own 2 person size hot tub spa with mineral water in my room

numerous decorative pillows on the bed, enough to fill up the in-room spa tub

rooms are very large and spacious

the parking lot was often full, and the spaces on the lower level were only for compact cars, but we were able

crowded dining space with no path through to output patio (and door which was repeatedly left open)

spa was a very nice feature

larger spa especially with no pool

close to the theater, shops and restaurants. my husband loved the spa tub!

wifi was terrible. didn't work at all in the verona building where we were staying.

loved ease of check in especially with carl:) loved the breakfast selection which was replenished regularly,

greatly location and pet friendly!

two king beds, free ev charging, walk to many restaurants.

the parking was plentiful in front or in the back of the hotel

hotel location, parking and non staffed access communications very good.

walk from downtown, dining, and the shakespeare festival, but i chose to park in the downtown parking structure

location and parking are first-rate - we walked everywhere after parking out front

parking convenient right at the door

i guess the absence of a spa or pool?

100 years old, the property did not offer many modern amenities on site (both the spa and gym were co-ops with

this return visit we tried the spa discount

parking was easy and getting luggage from car to room was not a problem

to find parking to then sign in to get into their parking

the staff, the fresh baked cookies and ice in the room waiting for me, the spa tub, the windows overlooking

room with a fireplace and a spacious bathroom with a large spa tub

limited parking

restaurant, bar and breakfast all had excellent service and offerings

the breakfast was over the top, there is supreme talent in the kitchen to bring food that artful and delicious

from the moment you walk in the wonderful scent they have in the lobby smells like a beautiful spa the people

there is an indoor heated pool and spa just off the reception desk, and the breakfast, while basic

everything was fantastic from the huge comfy clean room to the friendly staff to the pool and spa being open

beautifully maintained pool/ spa area, and the best gratis breakfast i ve ever seen in a hotel

pool and jacuzzi

location. pool spa and sauna

indoor spa pool had only side of pool ladder access

really like the spa facilities in addition to the friendly staff and great location

spacious clean & comfortable room

we absolutely loved the indoor spa and could imagine coming here in the winter

pool and spa clean and well maintained

nice quiet room, comfortable bed. nice pool and spa area.

didn't have time for the spa stuff, but maybe next

staff, well-maintained inside and out, clean clean clean, and pet-friendly so our small dog enjoyed her stay as

/ not exist at all wifi service, the stuff act like this is the first time they heard about

spa area was a sweet plus and the wood on each level was beautiful

the grounds, the real wood fireplace in the room, the spa tub, and the lovely outdoor porch

i loved the spa tub

spa tub

jets for spa very difficult to turn on, gfi under sink in other room to turn on

loved the giant outdoor spa tub on our own private deck

we did not have hot water in our shower. the spa tub was very nice in the room.

the rooms were a lot bigger than the online pictures suggested, and the attached private spa bath was a huge

- private bathroom including spa tub as a separate room as attached

had a spa tub, bad part was it kept setting off the fire alarm