great view of the pool and scenery from room.

location with private parking and security at the gate

it said there was 2 pools but there was only one. also the pool wasn't clean.

we liked that there was a swimming pool

the wifi was also on and off

the wifi was not working good and the water it was cold

wifi was awesome, the hotel has good location and the staff was friendly

breakfast was delicious better than we ever hoped

helpful, mario from the restaurant is amazingly patience and very accommodating as well as the breakfast staff

breakfast was adequate but what made it super was the warmth and friendliness with which it was

very good breakfast

i first arrived, there were some times without wifi, but it got sorted out and became reliable in subsequent

breakfast was very good.

i loved the breakfast it was very good.

they offer a fair breakfast

price was great, breakfast included aaa

breakfast was delicious and added value.

no spa and no gym

a massage and they would not allow a massage therapist on this property, although they offered no spa services

no pool

is limited to a 5 options for guests who have paid breakfast in advance also there is no room service from 11

i don t need a new bar of soap and new towels every day

breakfast!

events because if there is a 20 persons event in the restaurant then the other guests must take breakfast in

the breakfast was good

the wifi didn t reach our room

they need a valet parking service asap

room , no amenities for the price , bar staff was rude , service awful

the wifi could be better in the rooms. it works ok in the hallways and downstairs lobby.

the ceiling does not let me sleep during day hated the bells all day every half and hr horrible wifi

restaurant staff not very kids friendly, but we could see they made some efforts. no baby crib

wifi service is poor in the rooms but fine in the halls and downstairs in the lobby

noise from the road; dark rooms; old bathrooms; bad wifi in the room; overpriced

breakfast is good, between 2 menu choice, we had eggs, beans, bread, coffee and juice

breakfast included was not

excellent reception in the patio/breakfast area, but in the rooms it was hit and miss

breakfast was good, the beds comfy and the room stayed warm at night even though it was chilly

we have two kids and they couldn't sleep well because of that

spotty wifi if at all active

only issue was hat the wifi did not work in my room, the guys on the front desk were very supportive and kept

different wifi networks depending on where you were, restaurant, room etc.

we requested a massage in our room and they took care of making the arrangements with a nearby spa so that one

beverages and mezcal, some ground coffee from oaxaca to take home, handmade bracelets for the kids and a hand

gave the kids bracelets

hot water, the beds are very comfortable, the tv screen is huge and free netflix is provided, the wifi is

beverages and mezcal, some ground coffee from oaxaca to take home, handmade bracelets for the kids and a hand

spa was amazing thank you veronica and andrea

was excellent the spa the restaurant the food the guest services the rooms were clean and spacious, everything

the spa is also beautiful and so relaxing

went to get a spa treatment

needs to have 24/7 kitchen

for breakfast it took to long and they kept forgetting what i ordered never got my juice or fruit went

the continental breakfast was exquisite and not what you would expect

i had breakfast there the they didn t have a menu to look into

breakfast service could be improved

same menu for breakfast every day.

super clean water in the gym

i would have loved to have a mini fridge in the room. the gym was way too small.

not instructions to start the walk machine in the gym

swimmimg pool closed

the wifi is weak in the bedroom

free parking ok

maria bonita spa ladies were fantastic

spa needs to have better service or hire personnel that has experience to provide an excellent

the pool and spa options

the bar brought us drinks out by the pool during our last stay

wonderful pool, well-kept and pleasant temperature, beautiful garden, large rooms, very good wifi, and great

from front desk to kitchen to spa services, best vacation ever

small parking lot, use valet parking

the older gentleman that helped with bags & parking and cleaning staff were very friendly

the staff selected the room with the fireplace

secure parking on site

private parking available, close to downtown and the zoo

parking was included. beautiful interiors.

secure parking

no pool towels

we were able to pay for late check out

kids got ate up by bugs in

am traveling with my dog and this is not a pet friendly hotel

el hotel como spa pero el horario es unicamente de 9 am a 1:00 pm

hotel, comfy bed, amazing view, clean gym, we would have loved a massage but they didnt have space at the spa

pool was too cold swim, even with sun out

the pool was closed and should install usb charging stations with wall sockets

sold with pool that was closed for a day because of a event, we have not been notified

spa service incredible

the pool and views are extraordinary and the service is excellent

next to the hotel, breakfast buffet not included and loud music in the swimming pool area

we were not notified until we actually left the pool (half an hour before the wedding started right

wish it had an indoor whirlpool since the weather didn t allow us to use the outdoor pool.