lovely spa hotel, great facilities and a great location.

building, tastefully and respectfully decorated; lovely room, great location, excellent spa facilities and

spa facilities looked in need of an upgrade/modernisation

the spa made it feel like we re weren t in england

the massage in the spa was very good. the lady vona was amazing!

were no instructions in the room listing the hotel facilities - meal times, lcation of the spa

pool area wasn t like a spa and i think the photos of this area were misleading

friendly staff and spa facilities

bigger spa wasn t much room on the saturday busy

spa the size of the rooms the lakeside restaurant especially as they helped me as i proposed to my

we used the spa every day and it was very relaxing with great facilities

the spa was relaxing and easy to book into

spa was fantastic and clean, treatments were excellent and left feeling very relaxed

downside was the pool area in the spa was a tad bit too hot for us to stay for too long but i know some people

rooms, exceptional dining experience, staff attitude and an excellent spa treatment & facilities

spa too busy with children and club members. was usually busy until 6

sauna not working and rest of spa needs some work.

position.staff spa quiet. airconditioning

pool and spa was excellent overall a great place to stay would stay

and the facilities in the spa could have been a bit cleaner

the reception and kitchen staff were very friendly and helpful.

breakfast was for some reason hidden away from the guests - in the kitchen

room was fairly comfortable, great large tv and good wifi

it was pet friendly but surely should be deep cleaned

we arrived late morning and asked to park straight away even though check in is not until 3

we also only couldn't get the bath water hotter than lukewarm and sadly our spa treatments were cancelled last

the spa was amazing and alice who did my treatments was great!

the spa didn t have a jacuzzi or hot room

located in a beautiful part of the spa

spa never answered the phone. never got to use steam room as fully booked every time we went.

the spa was a gym facility quite a way away and was full of a fitness class and the sauna was broken

the hotel description was misleading as the spa facilities were in a leisure centre which you had to walk

we didn't realise the spa was not on site.

spa is not on site it is just use of a nearby gym (5 - 7 minutes walk

no pool/spa on site

the facilities were limited though as advertised with a swimming pool and spa but this was not part of the

it's a 25-minute walk to cheltenham spa train station

the only thing, the kids sofa bed was quite uncomfortable

choice of breakfast and liked the fact there was a pancake machine went down very well with the kids

a phenomenal breakfast

the rooms are spacious and well equipped and very comfortable

spacious room with good facilities and excellent cool air conditioning

very comfy bed , fabulous jacuzzi bath, nice pool and spa pool, lovely cheerful staff

gym and spa was a nice touch with more than enough to keep you happy especially the jacuzzi

a room by the pool and spa is great

pool and spa facilities were great as

the spa was a nice bonus and excellent value for money

we were made to feel very welcome on arrival and the staff at the pool / spa went over and above to make us

location with lots of parking : comfortable quiet rooms; great breakfast , excellent pool and spa (although i

very smart and modern, with some lovely relaxing communal areas near the bar and restaurant, the spa facilities

complimentary spa garden session did not make up for this inconvenience

the woman at the spa was especially lovely :)) facilities looked amazing though we didn t get a chance to

spacious room and bathroom great food, cosy and comfortable reception rooms, one with a log fire

the spa facilities are comfortable

we would have loved an outdoor spa/hot tub

the spa is a nice bonus on our stay

spa closing times

annoying you have to pay for carpark and the pool/ spa area could definently do with a refresh / upgrade

the spa is so relaxing and the gym had a lot of machines on offer

very clean and the staff were super welcoming. came for a solo spa trip and felt really safe.

the spa staff where lovely the spa experience at the hotel was such a relaxing experience

very friendly atmosphere, great location, lovely building & exceptional spa facilities

clean, light and airy. the rooms, food, bar and spa were all perfect for us

one issue with the spa which had two very loud drunk people smoking in the spa area disruping the peace

place to stay spa was lovely also

n/a. location good for cleeve hill golf club

the location and how lovely the staff were . the parking and the room was lovely.

all the staff were friendly and very accommodating there was ample parking

plenty of parking on site as well

follow the cw for 1/2 mile beyond the golf clubhouse at cleeve hill (walking south bound to bath) and drop down

brilliant spa good food spacious room

spa was great, had an awesome facial and ba k massage using elemis products this was amazing the

excellent hotel ,spa superb,rooms clean and modern

spa was stunning and relaxing, every member of staff were lovely and attentive, the food was

the spa is great and well worth using

booked the hotel on the premise of getting treatments for my wife in the spa

is walking distance, loads of activities in the area, as well inside the kings head is a spa as well as a gym

spa day room beautiful lovely walk in shower (say no more) lovely meal in restaurant staff very

we both had deep tissue massages in the spa in the couples treatment room and it was so relaxing after a busy

food amazing spa treatment first class

the location, the bar and restaurant. the ambience.

the bar area is a real highlight, with a great atmosphere and an excellent selection of drinks

lack of wifi reception

very friendly and helpful staff. nice clean rooms and a lovely breakfast!

best bacon sarnie i ve ever had for breakfast and partner very much enjoyed the french toast

spa facilities were good, however i don't think we realised that the pool was unheated till we got

it has no spa facilities, only in-room massages and a unheated plunge pool but it was great for pool-based

parking is a bit haphazard as the hotel is also a spa opened to day visitors

the room (four poster room 2) was wonderful with a bubble spa bath and the chateaubriand dinner could not be

make sure you have time to make use of the wonderful sauna, pool and spa and check yourself in for a massage

the only thing that could make it even better would be to add a spa facility on site

we didnt get round all the faciliaites, i am told there was a spa which we didnt use and i dont think is a full

no pool/gym

ample parking and great location

large room with comfortable bed. fast wifi. very good breakfast.

lovely eco pod to stay in , quiet location. breakfast was very nice . very welcoming staff

the breakfast provided in the golf clubhouse was excellent in relation to the price we paid for an

we were not playing golf but i have to say the members were very friendly and informative/ chatty

location was lovely, right at the side of the golf course, so could watch the golfers from the terrace

only negative i have is that i was told i needed to pay for my breakfast despite it showing breakfast was included

use of spa could be longer for guests

be nice to be able to use the pool without having a spa treatment

very good breakfast and nice spa facilities

reception staff, housekeeping, and spa staff were all excellent

loved spa and restaurant and for best room in the place

lack of gym or spa but this is reflected in cost and hotel is very good value

great bar and lounges

the bathroom had black mould around the grouting and there was little to no wifi coverage- i couldn t justify

the bar and common areas are outstanding

free parking on site