incredible location is the best attribute. free access to the amazing gym/spa across the street.

loved the spa and the coffee and tea in the

location and access to gym and spa next door.

love the gym access

perfect location in the heart o ballard by a olympic gym and close to all restaurant and shops.

spa was already booked, so reserve ahead if you want a massage.

gym and spa on site at the hotel

room unapologetic staff no restaurant service as advertised spa receptionist had no knowledge of products on

would have loved restaurant and bar to be open but understand covid contstraints

room service, no help with bags and luggage carts very difficult to steer, restaurant not open

above sink, microwave had food stuck to the inside and pool was too cold and spa was not working

microwave was dirty. spa had quite a layer of scum around it.

near the casino, kiana lodge, downtown poulsbo, suquamish

the kids jumping around in the room next door echoed so loud, we thought someone was jumping above us

tight parking situation

booked the spa room and the spa tub didn't work

location spa n hottub were nice

booked a room with a spa tub and a fireplace and got confirmation from booking

the spa tub is single use, and should state that. we like to stay at places with spa tubs for 2

it was great place when my kids were younger because of the pool

dispenser was empty, tissue box had 1 tissue left in it, key card was unreliable, pool and spa were closed, ice

the location along with the view and the spa tub

breakfast was great and the hotel staff were all so nice

the locks kept locking to the laundry room at random and had to replace keys often

great location, due to covid-19, breakfast was a disappointment.

spa and sauna coffee location and view

parking lot small

easy parking

great bar and appetizers

friendly, complimentary breakfast, free parking, and comfort of the rooms

the in-room spa tub was great. comfortable beds and pillows. very clean.

ohhh and that tv and the spa in the room

no swimming pool and spa was outside and secluded.

jet spa in the room we stayed 3 nights

the spa tubs in the room

loved the beautiful historic hotel in a great neighborhood with a cool bar nice spa and salon

is no laundry, despite being advertised on the website

loved the history of the place. very welcoming and comfortable. the tin lizzie bar was adorable.

minimal furniture in the room, bed linen was ripped, room was dirty, out of the 3 days we stayed room service

as kids we visited someone in these apts

the spa king bedroom. the clawfoot tub was amazing.

the spa bathroom was amazing

unfortunately they did not have the spa or massage available as advertised.

was super helpful and friendly and the food from room service was so much better than usual fare

staff is amazing, clean rooms, amazing bed and pillows, great bar with awesome drinks and bartenders, and unique

great location, clean, friendly people, good bar next door

room service was on request due to staff shortages and there is limited room service although

our deluxe king (city view) room had an in-room wet bar with a nespresso machine (original capsule type), tea

i used the treadmill in the small gym; initially i was the only one in there and the air circulation was ok,

a large suite was perfect for nap time with little kids

room was newly renovated with a huge spa bathroom

we really enjoyed our sunday breakfast via room service

the front staff were very accommodating - giving us an extended late check out- but i was really tired that

very minor point, but there are no facilities on site bar restaurant etc except room service but lots of options

upgraded to a window view room (awesome), found the service to be outstanding and thought the room service

friendly, highly professional service, beautiful, tranquil rooms with spa like bathrooms

love the bathtub and they are pet friendly

no pancakes and the cups for juice were kids size

did not have their car services available to drop off guests within a two mile radius and their gym was not

the gym was well equipped and clean

nice gym and sauna room

got charged for extra amenities like the gym or sauna that i did not use and i felt like there were hidden fees

we also had to pay $10 a day for wifi access

good food and excellent bar - reception check in quick porters very helpful

- gym was good

spa bath

we loved the spa and used it nearly every day

the spa tub, the staff, and the comfy room

room, spa tub in our room, view, staff

we stayed in the spa room- the bed was large, the tub was great

fitness and spa facilities

we like that room had kitchen facilities and fridge

lots of activities. beautiful styling. big shower. kitchen.

kitchen had all it needed including a stove and oven

new, super clean, full kitchen set and laundry n dryer machine,superb location, and free parking

24 hour pool/spa was awesome

i loved that the sauna, spa and pool were open 24 hours because i got back late and was still able to utilize

front des gave me a card with qr code to let me know where the spa was but i couldn't decipher it and still

it was in a great location and we loved the spa facilities

location pools spa room

however, would come here again to eat and spa but probably not to sleep

small swimming pool, the spa close at 8pm

from the porter and the doorman to the front desk to the spa staff were kind and considerate in typical 4 seasons

the spa was excellent! the staff very polite and friendly. the food is excellent too.

booked a seattle view room but we got pool, courtyard view room

pool/spa 24/7! very comfy beds. great breakfast!!

your website said it had a spa and it didn't.

room for family - the foldout couch bed was perfect for the kids, separated by the pocket door so they could

facilities, great for long haul travellers, paper every day very good, shuttle into town , good wifi

view of the room--location,breakfast and the staff-

the room was very clean and spacious

the spa was wonderful

room was spacious

rooms and bathroom spacious and clean. free wifi

i didn't eat breakfast there and the location wasn't it close to the stadium like they told me

the pool and spa are so relaxing

excellent location and love the spa and fitness facility !

spa services and staff were excellent

spa and fitness facility

pool closes for the kids at 930, also there is no microwave in the room we had to pop our pop corn in the lobby

spa and pool are a 5 star, and get your breakfast at the shuckers

the spa services were less than good. definitely would not go again.

pool and spa were just right temps and there were plenty of towels; like the sauna and

spa and pool are a 5 star, and get your breakfast at the shuckers

gym is too small for such a great hotel needs more dinning and food options other than that

no pool or spa available

pool roof is falling apart and looked trashy i didn t know the wine bar accepted kids in one area and is the

rooms were very comfortable, the staff friendly and helpful and the bar and restaurant were wonderful

24 hour room service

pool roof is falling apart and looked trashy i didn’t know the wine bar accepted kids in one area and is the

we have to show era at the spa

on the hotel website it says that there's a pool and a hot tub ((not just for spa use) when i got there i was

great bathtub. spa style.

golf and spa centers were closed for a private event so we could not make the most of the facilities

all great. used the golf simulator and gym

the pool and spa were well maintained and good temps

it would be extremely comfortable for kids and teens or groups

beds very comfortable. the breakfast was better than most. my kids loved the pool.

room service

it would be extremely comfortable for kids and teens or groups

a better selection of bath products for the spa tub would be nice also

the rooms were very neat and clean. the spa bath was amazing.

hospitality was amazing early check in and late check out not to mention the wine hour

room service terrible. food cold. not nicely presented. late.

very comfortable room. the food from room service was outstanding.