asked for a non-smoking room and got a room that was definitely a smoking room

we stay there our room smell like weed and cigarettes everytime we came back this room is a non smoking room

i made my reservation, i did not notice it was a smoking room

of the towels in our room was dirty, the room smelled of steel smoke when we got a non-smoking room, the floors

attendant was very helpful and resolved our problem of a non-smoking room by moving us to a different room