the shared airport shuttle may be included but it is horrible

without beach shoes, there is a clear risk of injury (cuts) - defect hot pool (was not repaired during my stay

vegetarian choices are limited shade next to pool is rare

the spa available was great went almost every day for the aqua therapy

breakfast til late night room service the foods offered were varied and delicious

private jacuzzi and pool with full bar and wine included

private jacuzzi and pool with full bar and wine included

the view of the caribbean sea and the hotel s signature swimming pool visible directly from the hotel room

the base level rooms are all very big and private, each has a small pool and you could easily chill out for

this may check out a bit stressful because we had a set time booked for the airport shuttle

shuttle service is time wasteful

location is not perfect as we needed a taxi to get there: you need a car, a taxi or a hotel shuttle (included

that a shuttle to the tourist area is not provided or mentioned

access to the parks are easy, xcaret park, xplor and xenses have a frequent shuttle service that runs every 2

facility fantastic staff the stay was pleasant the breakfast was fantastic everything was clean staff was

excelent breakfast. served to the room due to covid restrictions

the best breakfast ever!

breakfast, very nice staff, free parking

plenty of parking and free breakfast that was very good