rude staff false promises no shuttle to and from airport

no shuttle bus. they say there is a shuttle on the website.

came in to dulles and looked up the hotel website, where it said there was not a shuttle from the airport to

complimentary airport shuttle good

although there are only two fast food restaurants within walking distance, the shuttle service to one loudoun

hotel shuttle service hours did not accomodate my arrival & departure schedules

front desk frequently 4) they are close to washington-dulles airport however they only have the shuttle service

water pressure of the shower and the breakfast could be better

need more veg options in breakfast like at least potatoes to be at par with competition.

breakfast was nice, a good selection

especially the shuttle

location to the casino and shuttle service.

the shuttle available to ride to the casino was perfect due to the number of cars parked in the area

perfect location, shuttle bus to and from the casino was very convenient

the casino shuttle came by every 20 minutes or so and that was an excellent way to save on gas

shuttle to the casino

the staff at the front desk, the shuttle driver and sweet woman at the breakfast buffet were so kind

the front desk staff and the shuttle drivers were great

stayed on new years eve and had a shuttle that took us around all night which was amazing

love the room location and free shuttle.

the shuttle service is a good to have

airport shuttle doesn't operate before 6 am

facilities( outdoor sitting area w fire pit) starbucks and cafe on-site, airport shuttle and 5 mins walk to

it was only a short distance from dulles, and the airport shuttle was on demand

pool was close that means kids not wa happy no housekeeper no ice found in the ic machines

they airport shuttle was a bonus

from the gentlemen who checked me in (wish i remembered his name), to the shuttle driver, etc, a+ across the

we were flying out earlier and their shuttle to the airport did not run as early as we needed

like cleanliness, free breakfast was good i like other amenities like computer facility airport shuttle was

day shuttle driver on 8-4-17 was very mean and rude

fourth, the free shuttle was great

it was a convenient 1st. night stop and the shuttle service was great

lots of pre7 am flights as the 6 am shuttle was

restaurant and bar were closed for dinner but on the upside the shuttle took us to the blue ridge grill which

great, located near a convenience store which was awesome since i didn't rent a car, timely free shuttle from

you can use spothero to park and take the free shuttle to dulles

looked a bit grim but also had no idea where to change for it - so i gave it a miss shuttle slow to come and

location was perfect as i was leaving from the airport early in the morning, and having the shuttle ready and

the staff was really friendly and the shuttle services to the airport were very convenient.

room is clean, the bed is the most comfortable one of all the hotel beds i slept in so far, the shuttle service

first contact was with the shuttle driver he was very professional

no shuttle from and to the iad airport

we found this hotel which provided shuttle services

easy check in, easy shuttle transport to airport

the free airport shuttle was so helpful, and the free breakfast every morning was plentiful

but the shuttle dues start service at 5 am, so for most, that wouldn't be an issue

shuttle bus driver very friendly and offered helpful advise

staff was great!! shuttle was perfect and timely!

free shuttle from dulles airport and quiet location

shuttle to dulles airport was safe and efficient.

the free shuttle to middleburg was a real plus

thus the kids and i were only able to swim in the pool, roast marshmallows, or go into town for any other

there were a few choices, but the kids hated the breakfast food so much that we went into town for breakfast

small family pool lots of kids and noise

was so well thought out, the rooms were huge and comfortable, the gym was fantastic, and the spa was amazing

1) location close to te airport 2) shuttle service

service, shuttle, cleanliness

delicious breakfast, have variety choices. free shuttle bus from/to airport.

very close to airport, 24h shuttle service and good breakfast

how helpful all the staff were from the front desk, the shuttle driver and the breakfast lady

the option to park car and ride shuttle to and from dulles airport.

the free shuttle to dulles airport was nice because we could catch the metro from there to go to dc and

the shuttle bus arrangements were rather vague.

have been waiting for the shuttle in freezing cold more than 1 hour because i didn't know you have to look for

the shuttle driver dropped us at holiday inn and told us to walk and pointed in general direction of

very clean hotel, problem is shuttle bus service.

ve mentioned the shared shuttles

i appreciated the bag-to-go breakfast and shuttle for my early departure

staff, shuttle service, free wifi and breakfast

they provided a free shuttle service even at 4 in the morning, making it convenient for us to get to the airport

shuttle service (every thirty minutes and you can call directly from the airport for free, it's

convenient location , very accurate information given by front desk , shuttle bus in to time.

shuttle was definitely a bonus as was the online check in

shuttle service hours were accommodating to my late night arrival

shuttle service was excellent

breakfast, close to the airport and immediate shuttle available

clean and quiet; it has a shuttle to iad if needed

very convenient location and shuttle to airport

free shuttle service to the airport

start ok communication: 5 star free call from dulles quick answer and really really polite staff shuttle bus :

5 minutes from iad airport by courtesy shuttle

the people make it amazing! and the convenience of the shuttle matched with excellent price :-)

one thing that we had to call the hotel shuttle to pick us up from airport and we didnt know this before so

stuff they are so friendly cooperative and polite especially mr mike the lobby guy and the shuttle driver hannin

didn't like that the shuttle quits running at 10:00 p

great bed. wonderful linens. so clean. very nice airport shuttle. very close to airport..

there was a shuttle to the airport with a good driver

shuttle service woks well

excellent shuttle service, even to go back to airport to eat or shop

5 minutes from dulles. free and convenient shuttle

reliable shuttle, nice sized rooms with great amenities

the shuttle taking me to the airport, a very ride, driver very courteous and

location near the airport (please take the shuttle and save your money)

was nice, close to dulles, and had a free shuttle

the hotel has a free shuttle that get you to and from the airport in 15 minutes

the proximity to the airport and the shuttle service

modern hotel close to the dulles airport with own free shuttle

nicely furnished room near the airport with a breakfast, good shuttle service and excellent service

the shuttle was great

because the airport shuttle w stopped early around 5pm, the receptionist ian went above and beyond to accommodate

shuttle driver, charles, was amazing

easy check in, airport shuttle

great amenities including an in-room coffee machine, an on-site market, and convenient airport shuttle service

the shuttle hours

easy shuttle to hotel, nice room and staff

waited for the shuttle for more than 45 min.

great hotel with a shuttle for dulles.

close to iad and offered shuttle service.

the complimentary hotel shuttle bus is so efficient twice an hour each way and the hotel staff friendly

good to live, especially quite close to the air space museum and the hotel has shuttle bus to send and pick up

shuttle smelled like smoke.

breakfast and beds and lunch and shuttle all good.

the shuttle was prompt in picking me up

the shuttle picked us up at 4:00 am, about 15 minutes after we called

the location close to the airport and also the hotel shuttle.

would have been nice to have an outdoor pool

limited tv channels then the wifi omg don t get me started on that the service terrible

laundry area

to the event and the lady responsible for breakfast that was extremely helpful when we were late for breakfast

big room & clean, nice breakfast, complementary coffee

food was excellent, staff was super friendly, the shuttle is such a nice convenient amenity

valet parking should be available like the shuttles

i liked the location/proximity to the airport. the shuttle service was good too.

they also had a shuttle service to the airport

is near dulles airport, with service shuttle on time

the shuttle service is wonderful

the free shuttle service was a big plus

hotel that provides excellent conditions for relaxation, a great location, and a convenient shuttle to the

got the free hotel shuttle service from the airport, basically a private taxi

the free shuttle to the nearby metro, restaurants and grocery shop was a plus