hotel specified to provide shuttle but found out it s a big fat lie very disappointed and feel cheated

shuttle hours not listed

location and airport shuttle. size of room.

and free shuttle to/from the airport

free shuttle to dulles ran frequently

location near dulles airport with free shuttle bus to the airport

michael, the shuttle driver, was personable and so helpful with directions about where to pick up the shuttle

they also offer off-site, long-term parking for dulles airport as well at great rates (with shuttle service to

we were flying out earlier and their shuttle to the airport did not run as early as we needed

like cleanliness, free breakfast was good i like other amenities like computer facility airport shuttle was

the price was also quite reasonable and it was nice to be able to use the shuttle service

great, located near a convenience store which was awesome since i didn't rent a car, timely free shuttle from

fourth, the free shuttle was great

bed, clean, restaurant/bar in the hotel, shuttle service to dulles airport

restaurant and bar were closed for dinner but on the upside the shuttle took us to the blue ridge grill which

clean and convenient and shuttle every 15 minutes!

my biggest concern was getting on the 4:30 am shuttle to the airport and it was ready and left on time

the friendly and helpful staff. the airport shuttle.

the staff is excellent and was able to get us on a shuttle before 0400 when they start service

5 minutes from dulles. free and convenient shuttle

they have breakfast included and a shuttle to and from the airport

i was impressed by airport shuttle staff

evie at the front desk and your shuttle service and drivers were excellent

updated decor, clean room, staff, breakfast to go, convenient location, airport shuttle

love the pool, great breakfast and the complimentary airport shuttle

airport shuttle runs every half an hour from the arrival door 6, curb 2g, had no issues looking for it, and

the distance from the airport and the free shuttle

convenient to airport with free shuttle service. room was spacious and facilities attractive

valet parking should be available like the shuttles

they also had a shuttle service to the airport

very convenient. especially with the shuttle. very easy to catch.

airport shuttle, breakfast

shuttle was definitely a bonus as was the online check in

close to the airport. early shuttle was great. check in was great and taleed did a great job

shuttle service (every thirty minutes and you can call directly from the airport for free, it's

bed was supper fluffy, fast wifi, helpful staff, aiport shuttle was fast, nothing more to wish

they had a shuttle service to and from the airport pluse they even gave us a ride to the local walmart and

airport shuttle, but this was not the fault of anyone

the shuttle drivers were kind and courteous

the staff were so helpful at quickly arranging a free shuttle to the hotel upon my arrival

super affordable and great value for money. friendly staff and easy to find shuttle

the complimentary hotel shuttle bus is so efficient twice an hour each way and the hotel staff friendly

free shuttle. attentive staff. cleanliness of the room. good view from my room

the 24/7 shuttle. can pre order breakfast the night before for room service.

trails, park-like surroundings, and restaurant on-site option, as well as about a mile walk or shuttle ride

location near the airport (please take the shuttle and save your money)

from lobby (actually from shuttle) to bathroom

clean and close to the airport, and provided free shuttle service

the shuttle taking me to the airport, a very ride, driver very courteous and

reliable shuttle, nice sized rooms with great amenities

free shuttle to airport

was great with alot of variety, staff helpful and friendly, clean, pool present, safe, airport shuttle

loved their customer service and the fact that there was a shuttle waiting for me as soon as i excited the

decent breakfast, shuttle bus always a plus

shuttle picked me up from airport arriving when they said they would

because the airport shuttle w stopped early around 5pm, the receptionist ian went above and beyond to accommodate

modern hotel close to the dulles airport with own free shuttle

nicely furnished room near the airport with a breakfast, good shuttle service and excellent service

size of room, clean, comfortable, free shuttle to airport and shopping centre

airport shuttle with friendly driver and so helpful

proximity to the airport and the free shuttle service

shuttle driver, charles, was amazing

the staff were very friendly, the shuttle driver was awesome.

shuttle to the airport. walking distance to restaurants. clean. quiet.

easy check in, airport shuttle

the shuttle from the airport was great and came frequently

one thing that we had to call the hotel shuttle to pick us up from airport and we didnt know this before so

5 minutes from iad airport by courtesy shuttle

shuttle to airport was a major plus and ran on

the people make it amazing! and the convenience of the shuttle matched with excellent price :-)

near to the airport and shuttle to the airport.

shuttle to and from the airport

the airport shuttle was right on time

i appreciated the bag-to-go breakfast and shuttle for my early departure

staff, shuttle service, free wifi and breakfast

the shuttle bus arrangements were rather vague.

the free shuttle to dulles airport was nice because we could catch the metro from there to go to dc and

have been waiting for the shuttle in freezing cold more than 1 hour because i didn't know you have to look for

the option to park car and ride shuttle to and from dulles airport.

the shuttle driver dropped us at holiday inn and told us to walk and pointed in general direction of

the shuttle diver mr

great value... caring staff. convenient location and safe clean shuttle service

shuttle drivers were especially friendly and helpful

the guy who runs the airport shuttle bus was also very friendly and a big help

shuttle services on arrival from the airport

free shuttle service to the airport

clean and quiet; it has a shuttle to iad if needed

shuttle service was excellent

very convenient location and shuttle to airport

free shuttle service was not available for early flights if you have to get to the airport before

service, shuttle, cleanliness

very close to airport, 24h shuttle service and good breakfast

delicious breakfast, have variety choices. free shuttle bus from/to airport.

how helpful all the staff were from the front desk, the shuttle driver and the breakfast lady

there is a shuttle bus service you can use, free of charge

shuttle service

shuttle runs every 30 mins thru the day

shuttle smelled like smoke.

the shuttle picked us up at 4:00 am, about 15 minutes after we called

the shuttle was prompt in picking me up

the staff was really friendly and the shuttle services to the airport were very convenient.

you can use spothero to park and take the free shuttle to dulles

room is clean, the bed is the most comfortable one of all the hotel beds i slept in so far, the shuttle service

shuttle from/to airport

shuttle parking and breakfast

off the beaten path but close to buses and subway and they provide shuttle service.

attentive team from airport shuttle to check in to room

this hotel has free shuttle service where ever some one want to go in town easily go on that and the best thing

the hotel also ran a shuttle to the metro stop

very friendly staff, nice large room, shuttle to the airport was offered

perfect shuttle service from/to airport and from/to metro station. very good breakfast.

shuttle service (make sure you take the right hyatt house herndon shuttle

would be even better if they offered an airport shuttle

there was no airport shuttle available.

was great - free shuttle service - breakfast- very quite- comfortable- friendly and helpful staff- very easy to

the shuttle service is a good to have

facilities( outdoor sitting area w fire pit) starbucks and cafe on-site, airport shuttle and 5 mins walk to

it was only a short distance from dulles, and the airport shuttle was on demand

airport shuttle doesn't operate before 6 am

there are too many other hotel choices with better breakfast options and a bar if you like that sort of thing

front desk frequently 4) they are close to washington-dulles airport however they only have the shuttle service

hotel shuttle service hours did not accomodate my arrival & departure schedules

breakfast was nice, a good selection

the hotel has a gym and a small indoor pool

none of the fob keys worked in the side entrance or the gym or pool

short shuttle drive to dulles airport restaurants withing walking

it was super helpful to have the shuttle that would take me anywhere within a certain mile radius, including

got the free hotel shuttle service from the airport, basically a private taxi

the free shuttle to the nearby metro, restaurants and grocery shop was a plus

the location was great with free shuttle to the metro

rude staff false promises no shuttle to and from airport

our return complimentary shuttle service was declined due to the storm from 4 days ago

shuttle

no shuttle bus. they say there is a shuttle on the website.

i did have to wait at the airport for 2 hours for the shuttle to come pick me up

easy check in, easy shuttle transport to airport

good airport shuttle with a very helpful driver, he went above and beyond to make the guests happy

we found this hotel which provided shuttle services

no shuttle from and to the iad airport

shuttle to airport every hour

breakfast was lovely, we really enjoyed it, especially my 8 & 9yr olds

the breakfast, was good

the breakfast is delicious and i love the property decoration

breakfast was excellent with various varieties for all age groups and location was warm and cozy

very good location. kitchen provides flexibility to cook than eat outside.

wish that it was an outside pool.

it has a restaurant and a rooftop bar but unfortunately during my stay the weather wasn t too much cooperative

staff was excellent, roof top bar was top tier

awesome bar by the lobby

one bar of soap in room

shuttle to dulles airport was safe and efficient.

grat room great staff great breakfast accommodating shuttle

proximity to dulles airport. great staff and shuttle staff. wonderful breakfast.

airport shuttle/ hot breakfast

but the shuttle dues start service at 5 am, so for most, that wouldn't be an issue

cleanliness and easy access to public transportation, via hotel shuttle.

if a guest needs to go somewhere, the hotel provides a shuttle with a driver, which is very convenient

not far from town center -- maybe 20 minute walk, 10 minute shuttle; - not far from metro either -- 20 minute

the shuttle services were very

friendly, personable helpful staff that calls you by name convenient shuttle bus

the free shuttle to middleburg was a real plus

staff didn t come back to activity requests besides reminding them, pool was not heated in winter

the staff are very polite and professional including front desk, housekeeping, spa staff, and food services

was so well thought out, the rooms were huge and comfortable, the gym was fantastic, and the spa was amazing

wine bar our first night

the shuttle service wasn't available either which was a big reason why we booked this property in the

great facilities helpful, pleasant staff. free shuttle to nearest metro station.

the pool and jacuzzi were clean and there were plenty of towels

free internet was provided along with free parking

free parking and internet and keurig coffee.