were so soft, they had everything you need in the rooms, 24hr security and safe enclosed parking

there is no free shuttle, we had to pay; the gym is not working, all 3 machines there are not working, there

were supposed to be picked up by hotel shuttle

great location, nice pool, clean rooms

the complimentary breakfast menu should have one more option. not only what was offered.

wifi didn't work in the room.

we appreciated the free airport shuttle

we had a misunderstanding with the hotel shuttle from the airport

requested a shuttle from the flores airport, but then they did not show up when our flight was delayed, so we

they offered a shuttle to the airport and even though we had to get there a couple hours earlier, we appreciated

staff was friendly, and the airport shuttle was included and easily organized

central location pool by the lake free shuttle to airport

location was great as it was steps away from the water, shuttle bus pick up point and restaurants

beds, location, pool was a saviour from the heat, breakfast included and shuttle to/from the airport

location of this hotel was suburb - it s close to where the shuttles drop you off, and ideally located on the

and a very helpful free shuttle to the airport

the lake, helpful and kind staff, prepared breakfast for us when leaving early, clean rooms, free shuttle

the location is about 2 minutes walk from the bus station where all shuttle buses arrive/leave

near the love letters and easy walk to many restaurants and right near where all the excursion shuttles pick up

they made us a take away breakfast in the morning as we had such an early shuttle

reception staff was very nice, they helped us arrange a shuttle to tikal (big bus with air con, perfect transport

the shuttle still picked us up

since the shuttles are not able to drive down the street where the hotel is located, all of the drivers

shuttle to and from the airport; location; friendly staff; comfortable rooms

also the location and the fact that they offer airport shuttle

the free shuttle to the airport is very

bed, hot shower, a/c if you need it, considerate staff, good breakfast, rooftop terrace, and shuttle (in an

the position and the shuttle to the airport

free shuttle to the airport on our departure

they offered a free airport shuttle when we arrived

the location was great and they offered a free shuttle to the airport

and airport shuttle were handy, the ability to use the pool in another one of their properties was

free airport shuttle is also a great add-on

cell-phone was ripped off/stolen by one of the two shuttle drivers in santa elena, so just watch your belongings

100q for a 10 minuet taxi back to the airport due to not wanting to leave for the airport at the shuttles

airport shuttle organization available