had to go to hotel next door to get tickets 2 shuttle to park: it only goes out in morning we got there at 2 pm

shuttle they advertised dod not go to and from universal studios all day, 0745-12 then again

was great and having a shuttle was very helpful

breakfast was delicious every morning and the shuttle service to/from universal was perfect

shuttle never came

shuttle service should run at least until 945p closer to when the parks closes, which is at 10pm

very well located to universal + free shuttle

is very near to universal studio and they have shuttle services as well

front desk was great they offered us a bottled water when we took the shuttle

shuttle service has to be scheduled before check in time for later in the day

shuttle rides limited availability

the shuttle was great

and islands of adventure the breakfast was hot, the pool was clean the beds were soft - the shuttle was on

was nice and clean had a shuttle to universal studios

the shuttle will take you to universal studios and back

the place was spacious and the shuttle to universal was perfect

not realize the shuttle did not actually come to this hotel

more explanation of the shuttle rules

they also offer free shuttle to and from universal free of charge

we were close to our destination and the shuttle bus was a pleasant surprise

there is also a shuttle bus

the staff was kind and the shuttle to universal is very

close to parks and attractions, and a free shuttle to universal each day

we liked that this hotel offered a shuttle to universal and it was convenient that tickets were sold at the

shuttle time for return is too early (5:30pm)

good ferry/ shuttle to theme parks and availability with frequent intervals

no complimentary shuttle service to/from airport - i paid $30 each way for an uber

water taxi wasn t running due to weather so was a long walk, as didn t want to wait for the shuttle bus as

there were long waits for the water shuttle and not enough room on the first boat, but overall we appreciated

water taxi didn t run if there was lightning anywhere near the area, though there is a backup shuttle bus

complimentary shuttle to vocano bay

direct access tom universal park via short walk or on boat shuttle service

its less than half the price, but the shuttle service is a pain, and you dont get the express passes

the early entry and free shuttle mean you get everything done before the crowds

bus shuttle needs to be more frequent

you can either walk 15 to 20 minutes or take the free shuttle to the park

close to universal, shuttle service, pool and hot tub, nice lounge chairs, laundry room, attentive friendly

clean,shuttle service,walking distance to universal

shuttle very convenient

shuttle bus to universal is great

was happy the restaurant was close to the hotel and the travel desk was in the hotel and provided shuttle to

the property is close to universal with shuttle buses.

there was no shuttle to or from the airport.

it is very close to universal studios and there is a shuttle bus, which is very convenient

the walk was about 15 to 20 minutes but way more enjoyable than waiting for a shuttle

proximity to the studios with agent on site and free shuttle

ticket office in the hotel so able to pre book for the universal parks as this also comes with a shuttle bus

free shuttle to universal

cleanliness of the room, location to universal being within walking distance and offering a free shuttle,

i can think of other than i realize the shuttle to universal was a bonus but and it would ve been nice if it

the free shuttle to and from the concert was just the icing on the cake, and kudos to the shuttle drivers

also has a free shuttle that was very

shuttle service

derek and jay were so very accommodating and friendly(shuttle service and valet service)

wish the shuttle service would have run longer. concert was over at 11pm

there is a shuttle with limited times from this partner hotel

we were given the wrong information with the shuttle from the front desk

very convenient location for universal studios. has a shuttle to certain locations.

very close to the theme parks and they had a free shuttle

the free shuttle to the parks was fantastic

and they offer you free shuttle to parks upon reservation

shuttle ran at limited schedule times

very clean and good breakfast, nice big pool and free shuttle to theme parks. great price!

shuttle to the parks for free makes it a lot easier

an on-site coin laundry would be very helpful and more shuttle times for the parks

there was greater universal studios shuttle times for greater flexibility

there is a shuttle, which was great, but only 3 times available to leave in am and 3 times you can catch

free shuttle to universal studios worked very well

location,shuttle bus,staff

to the waterpark and shuttle service

the shuttle drivers were the best

wish shuttle service was offered on sunday for shows at the kia center

the shuttle bus was readily available and the driver was exceptional as well

have a shuttle that took us to and picked us up from concert

except the shuttle bus drivers this year

shuttle schedules (they could go before the park opens and come back after the park closes) and the

was close to universal studios and offered a free shuttle bus to

they provided all you can eat breakfast for $9 per person, a free shuttle to all the theme parks

shuttle bus some times over crowded mainly on way home but the drivers was super friendly and if

the shuttle bus service to parks made you save money

the staff was great, the breakfast was good and the shuttle to universal was very handy

didn t like and wasn t satisfied with the shuttle bus schedule to universal studios i think it left too

don't have a shuttle at least to pic up n drop off back to hotel

only had 2 morning shuttles to amusement parks so i needed to take my car and the cost of parking was

location, complementary shuttles

it was nice to have the shuttle though we didn't use it

shuttles only run about 5 times a day (5 to the park and 5 back)

also the free shuttle to universal saves on parking and walking

the free shuttle to universal was an added bonus

i didn't realize you had to schedule shuttle and they only run 3 times there and back per day

shuttle to the parks was great

there is a shuttle that takes you to the near by parks that is easy to reserve

loved the shuttle service they provided which we used to take to orlando studios for this particular trip,

can t forget about the free shuttles and your own private pool

i like that they have free shuttle bus service as well to the theme parks

the complimentary shuttle bus didn t show up to collect us from disney - again not the hotels fault

amazing facilities. location perfect, close to restaurants and free shuttle bus to the parks.

shuttle service that was advertised was not convenient to use, you had to book 24 hours in advance

they do free shuttle to the park in advance

the free shuttle that was offered

on a sales tour that was supposed to be 90 minutes, i was stuck there over 2 hours and missed rhe shuttle so

close to food and shopping and a shuttle bus to universal parks was great

arcade was small, no complimentary breakfast or shuttles to the airport.

the wonderful staff, movies, waterpark and the rooms loved it, the convient free shuttle from hotel to universals

shuttle service to disney from the hotel

even if not using the shuttle, taxis are cheap due to close proximity

we took the hotel's free shuttle bus at 8:30 to universal studios in the morning, and took an uber at 22:00

also loved the fresh cookies and shuttle

with the shuttle service to both universal and disney, it was perfect

the location and the shuttle service to universal park was nice and convenient.

was near to universal studio, they provide shuttle service to & from universal studio

advertised shuttle to universal and continental breakfast but do not do these

that a continental breakfast was included as well as a shuttle bus to universal studios

very helpful and friendly staff, shuttle service , many restaurants nearby

hope they will recover after corona and return the shuttle to universal and desiny , also the best breakfast

the grill not being open; limited hours of operation. need to broaden shuttle service

have their own shuttle service to the parks - they have contracted with another company and bus goes from one

on website said conplementary park shuttles and got there and there was a fee per person.

fee and shuttle times to theme parks were limited (we were unable to take advantage of it)

hotel advertised shuttle service, but did not elaborate

in addition, i liked that there is park shuttle service

walk distance to attractions and shuttle

location, breakfast, shuttle service, proximity to theme parks, etc, was greatly appreciated.

lobby could be extended into dining area. limited shuttle times.

was perfect perfect location for universal & outlets, near disney parks free shuttle helpful