it would have been nice if the hotel offered complimentary shuttle service to the downtown area and back when

the parking lot is big enough and the swimming pool is outside

didn t have potatoes at breakfast on the day i went down for it lol

parking lot was large and felt safe

plenty of parking

our shuttle driver was so precious, she had the best attitude and personality

shuttle service is perfect for those who are new and help getting around the city

loved the location, the area, the comfortable room, shuttle service, pamela (guest service who cleaned our

staff was very nice and helpful. shuttle service was very nice and prompt. room was clean

were excellent bed was comfortable great restaurants and bars close by with shuttle

shuttle service to the bowl was helpful

wifi not really good for gaming, that's just minor tho

good gym and indoor pool area (although a bit hot for indoor pool)

the spa experience was relaxing and a must

nice hotel with great amenities. the gym was especially top notch.

free shuttle to the ballantyne where i was attending be a wedding

you also had a shuttle to take you within 2miles

i only did not like the gym: very limited facilities.

i definitely love the heated inside pool room - my main charlotte come to for relaxation ud83dudc4dud83cudffe

customer service was horrible and the room service lady was nasty and rude

everything! breakfast was tasty, rooms well appointed

pool and hot tube were clean

staff were really nice to me and my pets, the breakfast was great, the rooms were clean and spacious, and the

lack of room service, when she was right there and i told her she was free to clean the room when we left

pet friendly

shuttle from the airport stops at 11pm, so i had to find another ride to the hotel when my flight

i like the shuttle and the view from my room window

free parking and free airport shuttle ...

the shuttle bus driver.

was kind of duck off, they had a restaurant where i could order food, buy wine or alcohol, catch shuttle to the

courtesy shuttle was out of service

elevator broken lousy continental breakfast and no shuttle. hotel needs an overhaul

they have a shuttle service that can take you to places close by, didn't use it this time but it was a nice

a young lady ( believe her name was ariana or something similar) and the nice driver of the hotel shuttle

staff excellent all question answered a shuttle took us to the fillmore great experience