able to use the facilities at the beach resort including the shuttle service breakfast was very

you should have free shuttle, and parking in the summer

shuttle to beach ritz carlton very efficient

however, this is a bit of a hassle having to either wait for a shuttle at certain times or drive your own car

we did feel that the staff were not informed of information they should have known like shuttle times and our

need more kid friendly food options at the pool side restaurant.

loved it all, pool, bar restaurant, rooftop, room, view etc

adult only rooftop pool and bar

pet friendly

loved it all, pool, bar restaurant, rooftop, room, view etc

shuttle bus to the beach convenient garage parking

complimentary shuttle to the beach

hotel service provided to beaches very thoughtful, chairs, towels and water provided plus the shuttle bus

bicycles provided complimentary, excellent gym, newspaper and coffee daily, shuttle to beach and chairs

so clean, wonderful staff and great shuttle to the beach with free beach chair and water.

the beach golf cart shuttle or walk though mangroves plus the pool is fun

loved the pool area, the walk to the beach (and shuttle back)

best pool, and a shuttle to the beach , which also has a great greek cafe

beautiful view clean and complementary shuttle to beach

location, fun lobby, nice water slide and shuttle to the beach through a tropical landscape

nice breakfast got a shuttle to airport really nice and courteous driver

was close to the airport, had a shuttle, and restaurants around the corner

love the short complimentary shuttle to the airport and have stayed here every time we are in florida

i had to call for the shuttle bus and they were able to help me with directions as i needed to return the car

location. near the airport. it had an airport shuttle that was in-service.

closeness to airport, hotel shuttle to and from airport, close shopping, dining, delicious breakfast and wonderful

good shuttle-service from/to the airport

the airport shuttle was on time to take me back to the airport and a very short 7 minute drive

the shuttle taking us places for free

they have free shuttle service to the nearby airport and the staff was friendly

airport shuttle

close to the airport and there is a shuttle service

pool is heated and has some shade to use if needed

pet room avenue easy access to outdoors for late night potty

due to covid there is no hot food service, we did get a bag breakfast that was loaded with food.

also, i was told conflicting times for the hotel shuttle from hotel staff and that uber picked up from rsw

pool wasn't recently cleaned

in close proximity to shopping and restaurants nice clean pool

good location, rooms are comfortable, plenty of parking.

no wifi password in room

excellent breakfast, free beach shuttle with chairs and towels

free parking and free shuttle service to the nearby beach

we enjoy walking to the beach that was one mile away , but also we took a bus shuttle to go and come back from

beach shuttle and location.

free shuttle to the beach is very welcome

shuttle service from airport and to shopping center and restaurants

i had to wait a long time for the shuttle from rsw to hotel and he made it right

free airport shuttle was super

friendly staff, enjoyed the shuttle to shopping.

the drivers of the shuttle are genuinely kind

was not so crazy about having to take a shuttle to the pool/lazy river

had to take a shuttle from the lobby to the pool everyday, but it wasn t even really an inconvenience

view of marina, great location, very friendly and helpful staff, and the shuttle to downtown & beach is a

the shuttle to the beach offers chairs, towels, umbrellas which is great

had to take shuttle to get to main pool and water park area.

the shuttle to the beach was a very good idea

shuttle service immediately available to go to the beach, grocery store, shopping

the free shuttle service to the beach (with great chairs and brollies), and to local restaurants was

the customer service was excellent: free shuttle bus to and from the beach; free beach chairs and umbrellas;

a shuttle from the airport would have been amazing!

we enjoyed relaxing around the pool and having lunch there, taking the hotel shuttle to the nearby beach

plus, walking distance from the gulf, although having shuttle service doesn t hurt

oh, and we loved that the hotel has a shuttle to the beach and the stuff member even took us to a nice coffee

just love the location, pool and staff

wifi troubles

the shuttle driver to the the hotel was very grumpy and not kind.

) shuttle driver was ready for me early too

the hotel was close to rsw airport and the shuttle service ran on time

great new property, friendly staff and great shuttle service.

the shuttle was a huge plus and the bus stop right by was a bonus

no work out facility but it has a pool, hot tub and is near

breakfast is first class

breakfast was healthy and charming in a great setting

pool was amazing. room was very comfortable. staff was incredible!

breakfast could use a little more options such as cheeses and meats, also the tvs are a little

everything. clean hotel, great staff. very nice shuttle ride to airport.

the shuttle was able to accommodate our 2 smaller kids' car seats and get us to the airport very early

having a shuttle to airport- key to choosing hotel

missed our 5am shuttle and hotel employee was so kind she gave us a ride to the airport

property, very convenient the shuttle to the airport

very clean and welcoming and shuttle to/from airport was great!

shuttle service was very prompt and i appreciated the variety of food available at breakfast

availability of shuttle service

she was uninformed about the shuttle services and was talking trash about her manager to customers

breakfast was outstanding as was the shuttle service.

the shuttle drivers were the best

the shuttle staff were exceptional in their customer service

plus movie theatre, shops and other restaurants within walking distance, or using free hotel shuttle service

clean-helpful front desk-airport shuttle

also was very pleased with shuttle service to airport (at 4 am)