were so soft, they had everything you need in the rooms, 24hr security and safe enclosed parking

the lake, helpful and kind staff, prepared breakfast for us when leaving early, clean rooms, free shuttle

the location is about 2 minutes walk from the bus station where all shuttle buses arrive/leave

were able to get the tour to tikal and shuttle to belize cheaper than through the hotel (we booked directly

they made us a take away breakfast in the morning as we had such an early shuttle

i was confused how the airport shuttle worked, but that's probably on me.

there is no free shuttle, we had to pay; the gym is not working, all 3 machines there are not working, there

were supposed to be picked up by hotel shuttle

wifi didn't work in the room.

all night, front desk charged us despite already paying agoda, front desk offered us coffee at breakfast then

they're were two pools that the kids enjoyed, but the pool facilities were a bit run down

requested a shuttle from the flores airport, but then they did not show up when our flight was delayed, so we

breakfast - expensive shuttle service (the shuttle is needed but too expensive for the distance in question,

the staff, the decor and colors, the free airport shuttle, the swimming pool, the breakfast

staff was friendly, and the airport shuttle was included and easily organized

we appreciated the free airport shuttle

shuttle to and from the airport; location; friendly staff; comfortable rooms

also the location and the fact that they offer airport shuttle

friendly staff, clean rooms and shuttle service to and from the airport.

the free shuttle to the airport is very

the shuttle service, it has only to hours to get you to the airport.

good breakfast and convenient shuttle to the airport

central location pool by the lake free shuttle to airport

and a very helpful free shuttle to the airport

we booked our airport shuttle at the reception and all went smoothly

location of this hotel was suburb - it s close to where the shuttles drop you off, and ideally located on the

breakfast at property, generally a bit expensive and the claimed airport shuttle was not provided on way out

airport shuttle organization available

and airport shuttle were handy, the ability to use the pool in another one of their properties was

cell-phone was ripped off/stolen by one of the two shuttle drivers in santa elena, so just watch your belongings

you need a tuk tuk to get there, not very walkable to get there from the point airport shuttle drops you off

free shuttle to the airport on our departure

were not informed that we can get a shuttle to the airport we took tuk tuk whilst other guest got

bed, hot shower, a/c if you need it, considerate staff, good breakfast, rooftop terrace, and shuttle (in an

central location, very clean, great air con, free airport shuttle for 3+ nights

the position and the shuttle to the airport