loved being on side with pool and lake view. very clean, comfortable beds.

their rooms are considered pet friendly, meaning they have no rooms that a pet has not or can not stay

wifi was a bit spotty, but overall is was one of the best hotels i have stayed at!

) pool facing a small pond, and swaths of grass for kids to run off

to outside parking lot was broken all weekend so you could only exit it

to pay a fee to leave vehicle in parking lot and when we checked in and asked about a shuttle the lady desk

shuttle bus service is excellent and the atm availability is superb.

they even have a free shuttle

staff very friendly, room clean. fast easy shuttle to airport.

the staff was excellent and the shuttle service was a blessing to get to our trip.

airport shuttle cheaper parking clean room

hotel was very accommodating & shuttle us from & to airport

i don't know if there was a shuttle or not, but i had a car that i had to park at the terminal, so if there

near airport and shuttle bus to and from.

good breakfast, convenient location to airport. excellent shuttle service.

loved the proximity to airport and the free shuttle to hotel and back to airport

to airport for early flight shuttle was there within 5 minutes to take us to airport at 3:00 am

the women working the front desk helped us arrange a shuttle to the concert as well as to get picked up

was also able to return the rental car at night, and simply walk back to the hotel, and take the shuttle in the

great hotel right next to airport with free shuttle service.

free shuttle to and from airport

the free shuttle to the arena was a life-saver

see above. there was no valet or apparent shuttle service.

the concierge was wonderful. shuttle was a godsend.

clean, quiet, perfect location downtown, spacious room, great restaurant downstairs, airport shuttle (from

thank you for providing shuttle to the arena

loved everything from all the staff chuck & joe the shuttle drivers and the front desk staff outstanding

the hotel is sold out, management needs to do better about scheduling additional front desk/valet/shuttle

we enjoy the shuttle service to concerts to intrust arena

went to concert and we got shuttled to and from

great location. wish the shuttle bus service could have been an option.

breakfast didn't have biscuits and gravy!

parking pool

were really looking forward to the indoor heated pool

pool was very cold. breakfast was limited due to covid-19

only disappointment was that they listed a 3 mile radius shuttle, but there was no shuttle available

the pool hours.

it has a pool and gym but neither of them were spectacular. but at least they had them.

location (so close to the shopping area) facilities (indoor swimming pool)

good location, plenty of parking, and not too busy. the staff were very nice & friendly.

wifi was spotty.

they gave me room at first floor and hard to find a parking spot.

only thing i didn t like was temperature of the pool water wasn t as warm as it should have been for a heated

breakfast was great

the stocked kitchen and free breakfast.

booked the airport shuttle the day prior to my arrival

very clean and tidy. the shuttle was great too.

very clean. airport shuttle and allowing to park on site for entire trip is outstanding.

great staff on desk, breakfast,and shuttle

the rooms are big and comfortable. enough parking space. wifi available in the rooms.

pet fee was quite high.

did not like the fact that it was a pet-friendly hotel and i was not clearly informed

t clear the rooms until you leave no daily clean up and all the dishes are taken out of the room/kitchen area

we were not bothered by cleaning crew, the staff was polite and accommodating and the fireplace was everything

the room the kitchen floor was very slick and the carpet by the front door and fridge was wet

safe. quiet. clean. friendly staff. good breakfast. nice pool and fitness center.

no breakfast due to covid, but they allowed the pool and fitness room to be open.

wonderful breakfast! friendly staff!

my kids felt so comfortable and loved breakfast and the pool

when traveling with kids and the extra food and drinks we bring, i was so

no fruit for breakfast. i expected there would at least be bananas.

my kids left the pool

connected to the hotel's wifi and it made our laptop freeze up and not work anymore.

k-cup coffee maker not working. wall thin. could hear small kids across the hall.

pool was closed due to the janitor putting too much chlorine in