we were told we couldn't reserve a time for the shuttle so we weren't able to use it at all

shuttle

the shuttle driver was fabulous and represents your company exceptionally well

shuttle driver never told anyone to wait across the street, thus standing in the cold over an hour

location and shuttle service.

shuttle was so convenient

to pay for hotel shuttle and was not advised that shuttle not included

they provided a shuttle bus for us to go have dinner and the shuttle bus was right on time to pick us up

no shuttle service to the union depot train station.

who answered the phone and all my questions, prior to arriving and for scheduling shuttle service to and from

shuttle does not service 24 hour

i encountered were friendly and helpful, the room was remodeled, clean, and comfortable, the shuttle service

the shuttle service for the airport is only monday to friday. making me pay a taxi.

i also chose this place because it offers a shuttle bus, but booking

because you do not have shuttle service on weekends

shuttle was complimentary and will bring you anywhere you need to go

front of house staff (marco) and the shuttle drivers were super helpful and lovely, couldn't ask for a more

our needs to check in early, made sure that we were comfortable in our room and offered the shuttle service for

breakfast was really good

love the way the rooms are set up and the breakfast options are wonderful

and jumped in to assist with breakfast - clearing dishes, checking our needs and then was our shuttle driver to

the shuttle times

the shuttle to the airport only ran from 7 am to 7 pm my flight was at 5 am

website states airport shuttle, one of the things we needed since we had a late flight

shuttle early in the morning

close to airport. 24 hour shuttle

close to the airport with prompt shuttle service

friendy service and airport shuttle, clean amenities, and quiet.

bed was very comfortable, the room was quiet, and the shuttle service was excellent (at 4 am

location and free shuttle 24 hours a day!

she helped get us a free shuttle to dinner as well as to the airport

airport shuttle

shuttle bus and had answers to all of my questions

pool was accessible and

no room service which i was kinda hoping for and our air conditioning in our room wasnt working well

free 24 shuttle was great

clean facilities airport shuttle

location and shuttle service! the employees at the restaurant were very helpful!

room service

pet friendly. room service!

hotel advertises a free airport shuttle

the location, shuttle to and from the airport, and the friendly staff

too far from the airport and no shuttle pickup so had to pay for a taxi.

no airport shuttle.

since the hotel is close to the airport, i was expecting they offered a shuttle, they don't

hotel has a very nice modern decor the breakfast was included free shuttle to the airport it's a smoke free

was selected because website states they had a shuttle to the airport

and the airport shuttle wasn't available for some reason

shuttle guy never showed up

love the airport shuttle service - it's why i stay here along with cleanliness

shuttle did not run to airport on weekends

the airport shuttle has limited times. i had to get an uber to the airport

shuttle only runs on weekdays, and only until 7pm

flight left early in the morning, shuttle to the airport starts at 7am

shuttles did not run on the weekend to the airport but it s an airport hotel

the hotel offered shuttle bus for my shopping with free.

nice bar good breakfast shuttle service within a 3 mile area

the people the breakfast the restaurant the shuttle the bar the music the excise room the washer and dryer the

broken slept freezing when fixed in morning dirty rags left, no shower wash, airports shuttle not convenient,

proximity to airport and shuttle, helpfulness of staff

is near the airport , they have 24 hrs free drinks/coffee , free breakfast and 24 hrs free shuttle to the airport

location, shuttle, and take away breakfast.

the shuttle service was wonderful and the location was

thanks to a shuttle driver from another hotel who lead me there i was fine

brookstone massage chairs, bed, art on the walls, artistic furniture, breakfast, easy shuttle

check-in, friendly staff, very comfortable bed, free shuttle to the airport -- i liked the location very close

very close to the elp airport and still had a shuttle at 0400 in the morning!

the proximity to elp and the fact that they have a 24-hour shuttle

not enough help to get from the room to the shuttle.

the staff was amazing! shuttle to airport was great!

the shuttle bus took 2 mins to take me from airport to reception

location is great for an early morning flight. shuttle service is excellent.

selected the hotel because of the airport shuttle - oh dear it was having new tyres fitted and would not be

shuttle service was so convenient

location to the airport. prompt shuttle service. easy access to dining.

15-minute walk if you decide not to use their free shuttle

had a shuttle from the airport, and, if preferred. could reasonably be walked from the airport.

had an airport shuttle, the room was clean, the staff was friendly and helpful

flew out very early in the morning, and they offer a 24/7 shuttle to the airport

close to airport with shuttle service and very comfortable

long time to wait airport shuttle

shuttle

free shuttle service to the airport

they have free shuttle to airport

the property was located near a mall and restaurant. the shuttle service was also good.

no laundry, no breakfast, no pool, no shuttle

the shuttle didn t leave at the time we were told it would.

was no shuttle and the front desk would not answer the phone so i had to pay for a cab to get there, i

there's no airport shuttle, there's no breakfast, no working phone number, no response to email

loud a/c ( bring ear plugs ) , room smelled like roaches were recently sprayed , airport to hotel shuttle not

the shuttle service was not available to take me to the airport on sunday.

indoor pool was only available via reservation

also, we chose not to use the swimming pool because it looked very dirty and that jacuzzi was broken

went there because our children wanted a hotel with an indoor swimingpool

location, breakfast free