female bell captain/shuttle driver was rude and extremely unprofessional

great hotel, staff, and the airport shuttle service was wonderful!

it started when i called from the airport and i was greeted with unfortunately the shuttle has to pick up crew

the hotel was beautiful inside and out! awesome pool! food at the restaurant was amazing!

in the bar took excellent care of our party of 11

location convenient to the airport with a shuttle

the shuttle drivers are always helpful and friendly

shuttle

airport shuttle, warm cookie, great staff.

shuttle service starts at 6 not good if u got a red eye flight

the shuttle to and from the airport was extremely helpful

airport shuttle which is why i chose this hotel

it was close to the airport and provided shuttle transport.

i had to be at the airport by 6am,and shuttle started at 7am

the staff very delightful, including steve the shuttle driver.

airport shuttle runs every half hour

to the airport with a shuttle and close to several quality dining options

better pillow for guests who want firm, shuttle drivers who don t forget to pick up at chalet

other than shuttle driver not showing up they sent another who was great

the airport shuttle bus driver robert was nice and the bus was

i got the first airport shuttle in the morning and didn t stay for breakfast

airport shuttle, food court adjacent to hotels far from city but metro from airport goes everywhere

we couldn't enter hotel at night and had to carry two kids all the way to the front door

a lot of people in the lobby, many kids not supervised.

we loved the outside patio and the pool courtyard!