shuttle doesn't leave the hotel till 7, i had to find another way there

shuttle to the expo was awesome

indoor pool could have been heated for this type of year but was still enjoyable to the kids

the hotel itself is kinda in the middle of nowhere but the parking, price and cleanliness are on spot

the hours for breakfast were shorter than i thought they should be

the airport shuttle service non existent while we waited at the airport

free breakfast and nightly reception, free shuttle to airport

no airport shuttle available on arrival

due to traffic and the street being essentially blocked, the shuttle driver dropped us off a block away from

the valet both was all confused. the shuttle service was terrible. it did not run on time.

free shuttle to & from the airport was a plus

es the shuttle service is amazing)

between the front desk and the bell desk could have been better regarding shuttle if available around the city

front desk told me they didn't have a shuttle to take me to bus station but bell told me they would take me in

the shuttle to the airport is excellent and 24 hrs

the guy at the front desk made sure we got a shuttle early in the morning to the airport

was no airport shuttle advertised or listed

were shuttled to and from the fair/expo center which was very helpful so we did not have to pay for

expo parking can be up to 20$ its nice that they have a shuttle for free that can take you back and forth

primary dislike about the hotel was its shuttle that stopped before all of its guests returned safely

i got in late on the first night and the driver of the shuttle offered to take me to the store for supplies

close to churchill downs and the shuttle driver duwan (sorry on the spelling

our stay there and the free shuttle to the fairgrounds was great

was all good--great having the shuttle available all the time

the shuttle service was quick

they had a shuttle take us there

and you have a shuttle

also the hotel shuttle to the expo center was an amazing service that we did not expect, but it made our travel

stay at hilton facilities and this one was close to the airport with a shuttle

staff location and shuttle service

microwave was outdated and missing a knob and the shuttle service was inconsistent due to the lack of staffing

front desk staff and shuttle driver were very friendly. bed was comfy.

shuttle driver was very nice and drove us to churchill downs and picked us up

shuttle rides

the shuttle driver went out of his way to help me with dinner reservations in local

location near to the louisville airport, literally 5 minutes from airport via shuttle free parking for guests

location, all staff was excellent and helpful, shuttle 24/7.

very clean, friendly staff and the courtesy shuttle was very great!

staff has always been friendly and helpful including the shuttle bus service

they still have the shuttle up to take you to the grocery and airport, i love the fire place i have in my room

friendly staff, useful shuttle.

needed a ride to the airport at 345am and since the shuttle service was not operating at that time, the gentlemen

the staff is exceptional & provide a shuttle to the airport

for a shuttle from the airport and was left on hold for more than 10 minutes

they also offered shuttle service to the show

shuttle was convenient to take to amusement park. breakfast was very good.

the breakfast was really good, and the shuttle service was good

free airport shuttle!

very close to airport, 24 hour shuttle, 3rd party parking on site.

airport shuttle was extremely prompt, especially at 1:00am after a long day's travel

the hotel shuttle was easy to use

friendly staff , clean facility, good breakfast selections, shuttle service was very convenient

the shuttle takes us to kentucky kingdom and pick us when we finished back to the hotel

the shuttle takes you to the airport as well as a selection of local restaurants

all the shampoo and soap that you need good breakfast free shuttle

close to expo center and shuttle service.

shuttle drivers were the best

near airport with airport shuttle

so i needed a place with a restaurant, pool, free shuttle to the airport, near the airport (less than 5 minutes

in town for motorcross race staff was excellent and shuttle service absolutely wonderful

shuttle van from the airport is available 24/7 which was ideal for me since my plane arrive close

they offered a shuttle as well

24 hours shuttle service on demand. it was clean very nice hotel.

shuttle pu at airport was quick

location was fantastic with in walking distance to the expo center where we had an even and the shuttle took us

location, cleanliness, staff and shuttle.

location,convenient airport shuttle,amazing and friendly staff.

close to airport. provided a shuttle to the airport.

proximity to the event we were attending and having shuttle.

shuttle service. late check in.

they have a free shuttle to the airport and there's an outback across the parking lot

great shuttle to airport

shuttle to airport 24/7

free shuttle besides the airport

just wished they would do the shuttle to the expo center

shuttle wasn't running so hotel had to call ubers. worked out fine but it was unsettling.

the front desk staff was very helpful. and the shuttle was a plus,

it was clean. staff was friendly. shuttle to the airport

they got me an uber because they didn t have enough staff to shuttle me to airport

hotel shuttle never arrived to collect us from airport as promised, and shower leaked.

by the time i got one, we were running late and missed the airport shuttle

breakfast....need to more

didn't have a decent breakfast

i also liked the full size refrigerator and kitchen utensils

otherwise, the room was great, loved the kitchen/dining area

booked the hotel for the airport shuttle, however once i arrived at the airport & needed the shuttle, i called

nice clean room and excellent airport shuttle

free shuttle to festival! breakfast area was kept clean

free shuttle service to and from music fest!

my airplane didn't get in until after 10 pm, no shuttle service was available from the hotel