airport shuttle clean room restaurant on site- waiter was outstanding

airport shuttle 15 mins late

the staff and shuttle drivers were excellent

had to take the shuttle from the airport at 1:30 am when the shuttle quits running at 1 am

the shuttle could start earlier

was very close to airport, the shuttle was on time, and it was very relaxing (we got the 1-bedroom unit and it

staying overnight here for an early flight is perfect, the airport shuttle is great too

kitchen not equipped with everything needed

nothing better just sad that pool was closed.

originally thought that there wasn't any dishes for the kitchen but found them in the dishwasher

the shuttle only helped certain people

being able to park and get shuttle was great

we took the 5am shuttle to the airport, the shuttle driver was very nice

proximity to the richmond airport & free shuttle to & fro.

flight arrived very close to midnight so i called the holiday inn to confirm that the shuttle was operating and

location and their shuttle service! awesome stay, great food!

nice staff. decent breakfast. free airport shuttle was great.

really appreciate the complimentary airport shuttle at 4 a.m.

the early shuttle service

children enjoyed the pool

microwave refrigerator shuttle service to airport free snacks given at front desk cleanliness of the overall

convenient shuttle, close to airport, friendly staff, comfy bed

is a great hotel for anyone traveling--reliable and free of charge airport shuttle each way, clean and comfortable

shuttle bus driver should learn that many rental car customers have to check in at the counters

i also liked the staff working to coordinate shuttle service to the airport at 4:00am

shuttle service and front desk personnel top notch!,

close to airport and they have a shuttle to the airport

the manager, front desk staff, facilities guy, shuttle driver and bistro/bartender all had a great attitude

very clean and the staff very nice, and the shuttle driver was on point

it was great having the free shuttle available to go to dinner at a nearby restaurant and to get to the airport

courtesy shuttle was ready when we needed it

hotel provided shuttle service to the airport.

airport shuttle was efficient and easy

shuttle to the airport was great

location, price & cleanliness. hot breakfast & free shuttle to airport

good shuttle easy check in

close to the airport with shuttle service coming and going was seamless

between reception and shuttle driver could have been more timely

it allows you to park your vehicle while traveling and get shuttle service to the

shuttle runs later though out the night.