convenient shuttle service and exceptional staff

shuttle car was offered to any location

desk was not forthcoming with info that would have made our stay more pleasant, like having a shuttle

from the moment i rang to book the restaurant before i arrived, to the staff offering a shuttle from the train

wonderful shuttle service and great food at the restaurant

clean, comfy room. shuttle to airport is a nice convenience .

close to airport and provided a shuttle to airport

wished shuttle could have been running when our plane arrived late

departure was a bit of a mess: we asked for the airport shuttle at 4

the man and girl in the afternoon driving the shuttle wher very good

close to the airport, with on demand shuttle

thought the ad stated that the shuttle was free

we took a shuttle to dinner, the driver was great, friendly and prompt

the shuttle into nyc was punctual and efficient

the 24-hour airport shuttle was a standout service as many hotels stopped pickups at 11:00 pm

airport shuttle

shuttle service

free airport shuttle & free breakfast, location

front desk employee very nice, as was the airport shuttle driver

good customer services and prompt shuttle assistance

miscommunication about shuttle pickup.

you advertise a free airport shuttle, you need to specify on your booking page that it's only for limited hours

the shuttle was great

airport shuttle. hot breakfast. close to the airport.

the pool was heated and easy to get into with the kids

have shuttle services but they don t say that it s limited to 430am to 1030pm

before i asked if there would be a bagged breakfast to take with us because we had 4am airport shuttle ride

location, 2 minutes from albany international airport, we parked onsite and took their shuttle to the airport

great breakfast and the shuttle service was excellent

to leave car at hampton inn and take shuttle to airport

shuttle runs any time .. staff wonderful and room excellent ..

first, i chose this hotel over others in the area because you have shuttle service to the albany airport

have an airport shuttle but you can t leave your vehicle there

kind staff free shuttle

thought there was a shuttle to the airport but was told that they cannot keep cars in the parking lot

plan ahead iand reserve if planning early morning shuttle ride to airport

wife and i liked the shuttle services

location service shuttle service

hotel shuttle to airport the next morning was fast and easy

two men who drove the shuttle ( from the airport and back to the airport) were exceptionally personable

friendly and convenient with shuttle service to airport which is only 5 minutes away

close to the airport with free 24-hour shuttle

room and shuttle to track

their shuttle service runs 24/7 i think and they take people anywhere in a 3 mile radius ( restaurants,

restaurant on-site, an around the clock shuttle transporting you to and from the albany airport, which is less

proximity to albany airport, free on demand shuttle, complimentary breakfast.

very clean, free shuttle saved us from paying to park at the airport. friendly staff.

the shuttle was also very convenient and fast

airport shuttle

friendly staff., clean rooms and facility. and great location fast shuttle service

the shuttle driver at 5:30 am was amazingly upbeat and helpful for the time of morning

they even had a shuttle that took us to the restaurant where we had dinner

but having shuttle access to downtown albany would make it ideal

location to the airport was easy. shuttle service was quick

have appreciated some kind of early morning granola bar or fruit before catching the 4:00 am shuttle

appreciated the excellent shuttle service to the airport

free airport shuttle was a huge plus after a long day of travel!

also, i appreciate that this hotel is pet-friendly

pet fee is very high

dog friendly, great staff, and breakfast pre bagged during covid times

24 hr shuttle to airport very early breakfast at 3:45 was excellent excellent staff at front desk &

shuttle, location,staff

from airport, shuttle at 4 am was prompt and friendly, comfortable room, super friendly and helpful staff

shuttle available to the airport nearby

airport shuttle included

staff and shuttle good.

shuttle doesn't start running until 8 am, which seems a little late

free and prompt shuttle

the airport shuttle does not run before 6:30am

frustrated that we chose this properly for having a airport shuttle and shuttle was not available for