rude staff false promises no shuttle to and from airport

no shuttle bus. they say there is a shuttle on the website.

came in to dulles and looked up the hotel website, where it said there was not a shuttle from the airport to

complimentary airport shuttle good

although there are only two fast food restaurants within walking distance, the shuttle service to one loudoun

hotel shuttle service hours did not accomodate my arrival & departure schedules

front desk frequently 4) they are close to washington-dulles airport however they only have the shuttle service

water pressure of the shower and the breakfast could be better

need more veg options in breakfast like at least potatoes to be at par with competition.

breakfast was nice, a good selection

especially the shuttle

location to the casino and shuttle service.

the shuttle available to ride to the casino was perfect due to the number of cars parked in the area

perfect location, shuttle bus to and from the casino was very convenient

the casino shuttle came by every 20 minutes or so and that was an excellent way to save on gas

shuttle to the casino

the staff at the front desk, the shuttle driver and sweet woman at the breakfast buffet were so kind

the front desk staff and the shuttle drivers were great

stayed on new years eve and had a shuttle that took us around all night which was amazing

love the room location and free shuttle.

the shuttle service is a good to have

airport shuttle doesn't operate before 6 am

facilities( outdoor sitting area w fire pit) starbucks and cafe on-site, airport shuttle and 5 mins walk to

it was only a short distance from dulles, and the airport shuttle was on demand

pool was close that means kids not wa happy no housekeeper no ice found in the ic machines

they airport shuttle was a bonus

from the gentlemen who checked me in (wish i remembered his name), to the shuttle driver, etc, a+ across the

we were flying out earlier and their shuttle to the airport did not run as early as we needed

like cleanliness, free breakfast was good i like other amenities like computer facility airport shuttle was

day shuttle driver on 8-4-17 was very mean and rude

fourth, the free shuttle was great

it was a convenient 1st. night stop and the shuttle service was great

lots of pre7 am flights as the 6 am shuttle was

restaurant and bar were closed for dinner but on the upside the shuttle took us to the blue ridge grill which

great, located near a convenience store which was awesome since i didn't rent a car, timely free shuttle from

you can use spothero to park and take the free shuttle to dulles

looked a bit grim but also had no idea where to change for it - so i gave it a miss shuttle slow to come and

location was perfect as i was leaving from the airport early in the morning, and having the shuttle ready and

the staff was really friendly and the shuttle services to the airport were very convenient.

room is clean, the bed is the most comfortable one of all the hotel beds i slept in so far, the shuttle service

first contact was with the shuttle driver he was very professional

no shuttle from and to the iad airport

we found this hotel which provided shuttle services

easy check in, easy shuttle transport to airport

the free airport shuttle was so helpful, and the free breakfast every morning was plentiful

staff who provided us an immaculate hotel transfer experience (they have a complimentary shuttle service to and

friendliness of the staff and the free shuttle.

the breakfast was ok. the people who drove the shuttle were very nice.

fast and they were very nice and considerate when we asked them for a late check out ,even the shuttle to the

staff from the shuttle driver to the front desk personnel

shuttle bus driver very friendly and offered helpful advise

shuttle to dulles airport was safe and efficient.

grat room great staff great breakfast accommodating shuttle

shuttle driver was friendly and we had good conversation with him

but the shuttle dues start service at 5 am, so for most, that wouldn't be an issue

the free shuttle to middleburg was a real plus

small family pool lots of kids and noise

the staff are very polite and professional including front desk, housekeeping, spa staff, and food services

small family pool lots of kids and noise

the pool, the horses, the staff, the room, the grounds, and middleburg itself is glorious

the airport shuttle was excellent, and keeping the car at the hotel while we were away was a great idea

1) location close to te airport 2) shuttle service

how helpful all the staff were from the front desk, the shuttle driver and the breakfast lady

clean quiet and 5 min to the airport on a free shuttle.

there is a shuttle bus service you can use, free of charge

has shuttle service to the airport every 30 mins

the shuttle was quick to pick us up at the airport

is great very close to the airport with a very reliable shuttle service

a few minutes from the iad airport; beds were comfortable and the free shuttle service for an early morning

only downfall is that there are zero restaurants around the hotel and the hotel will not shuttle to any

the option to park car and ride shuttle to and from dulles airport.

have been waiting for the shuttle in freezing cold more than 1 hour because i didn't know you have to look for

the shuttle bus arrangements were rather vague.

the free shuttle to dulles airport was nice because we could catch the metro from there to go to dc and

the shuttle driver dropped us at holiday inn and told us to walk and pointed in general direction of

the airport shuttle was right on time

near to the airport and shuttle to the airport.

staff, shuttle service, free wifi and breakfast

shuttle to and from the airport

also the shuttle to and from the airport was a great amenity

shuttle service was frequent to/from the iad airport

was efficient and accommodating - arranged for a 3:30 am shuttle since the normal schedule didn't begin until

shuttle bus could have dropped us at departure gate instead of arrivals

nice hotel with free airport shuttle and the resteraunt/bar is great.

the fact we could leave our car there to shuttle to the airport was a plus

great place for an overnight near the airport. easy check in and shuttle service.

very convenient. especially with the shuttle. very easy to catch.

shuttle service hours were accommodating to my late night arrival

shuttle service was excellent

shuttle was definitely a bonus as was the online check in

very convenient the free shuttle from the airport and very friendly in personal

clean and quiet; it has a shuttle to iad if needed

breakfast, close to the airport and immediate shuttle available

shuttle service was excellent

start ok communication: 5 star free call from dulles quick answer and really really polite staff shuttle bus :

however, in the past when we have stayed, you offered the shuttle service within 5 miles of the hotel

got an upgrade of room. excellent facilities. quick shuttle to the airport.

the airport shuttle arrived within minutes of request

shuttle was excellent and we were very pleased that they would take is to the metro so we could

friendly staff and efficient shuttle

didn't like that the shuttle quits running at 10:00 p

hotel shuttle was only available for a few hours in the morning

the shuttle from the airport was great and came frequently

stuff they are so friendly cooperative and polite especially mr mike the lobby guy and the shuttle driver hannin

5 minutes from iad airport by courtesy shuttle

clean and convenient and shuttle every 15 minutes!

5 minutes from dulles. free and convenient shuttle

the friendly and helpful staff. the airport shuttle.

great bed. wonderful linens. so clean. very nice airport shuttle. very close to airport..

shuttle service woks well

convenient airport shuttle

very happy with this hotel. the room, location, and services (shuttle) were great.

clean and close to the airport, and provided free shuttle service

the hotel has a free shuttle that get you to and from the airport in 15 minutes

reliable shuttle, nice sized rooms with great amenities

size of room, clean, comfortable, free shuttle to airport and shopping centre

nicely furnished room near the airport with a breakfast, good shuttle service and excellent service

excellent service and flexible staff... much appreciated. shuttle service was great.

modern hotel close to the dulles airport with own free shuttle

i in a single room layout and the breakfast buffet was terrific and we appreciated the airport shuttle in the

easy shuttle to hotel, nice room and staff

location to dulles, prompt shuttle service to airport, rooms were clean, large and modern

parked and left my vehicle for two weeks, the availablity of the shuttle to and from the airport

shuttle to the airport. walking distance to restaurants. clean. quiet.

the staff were very friendly, the shuttle driver was awesome.

very punctual 24/7 shuttle service to/from airport

great hotel with a shuttle for dulles.

free shuttle. attentive staff. cleanliness of the room. good view from my room

super affordable and great value for money. friendly staff and easy to find shuttle

the complimentary hotel shuttle bus is so efficient twice an hour each way and the hotel staff friendly

the shuttle could use an upgrade. but friendly driver and great manners.

the staff was great. the shuttle driver, lamont, was fantastic!

the unavailability of the shuttle after 10pm for late flights

:) privacy door for bedroom complimentary snacks in room uncrowded breakfast area airport shuttle :) decor was

hotel has an airport shuttle

i booked this for my parents and they got lost at the airport and the shuttle driver stayed and waited for them

convenient location to airport and they shuttle you there.

the shuttle driver to the airport was very friendly and we enjoyed our ride with him

the shuttle didn t run for my early flight so i had to book an uber.

the shuttle to the airport does not run before 6am, so we taxied to the airport.

house cleaning everyday and shuttle and car rental service

the location close to the airport and also the hotel shuttle.

breakfast and beds and lunch and shuttle all good.

the shuttle was prompt in picking me up

shuttle service

they sent their shuttle to pick us up within 10 minutes

the hotel has a shuttle between dulles airport

shuttle system from airport a bit haphazard. driver not very helpful or knowledgeable.

we took the shuttle to and from the airport and it was on time and very efficient

shuttle was perfect

breakfast, shuttle to the airport and cleanliness!

we took the shuttle to the airport and it was fast and efficient

the complimentary shuttle took us to the rental car place

very nice staff and a very convenient airport shuttle

hotel is conveniently located near the dulles airport with shuttle service to and from the airport

contemporary decor, well above average sized indoor pool and above averagely appointed 24-hour gym with access

the only thing i had a problem w was the wifi service, half the time i kept losing my

the pool and lounge area were excellent

contemporary decor, well above average sized indoor pool and above averagely appointed 24-hour gym with access

the pool was good- the laundry facilities were good.

the distance from the airport and the free shuttle

i liked the location/proximity to the airport. the shuttle service was good too.

shuttle service

they also had a shuttle service to the airport

convenient to airport with free shuttle service. room was spacious and facilities attractive

got the free hotel shuttle service from the airport, basically a private taxi

hotel provides a free shuttle service to and from dulles airport which is prompt and convenient

the free shuttle to the nearby metro, restaurants and grocery shop was a plus

the shuttle service is wonderful

nice hotel and nice staff. bus shuttles to iad and the nearby places.