the shuttle staff were exceptional in their customer service

did not need the shuttle this time but used it last time

clean-helpful front desk-airport shuttle

plus movie theatre, shops and other restaurants within walking distance, or using free hotel shuttle service

also was very pleased with shuttle service to airport (at 4 am)

also, i was told conflicting times for the hotel shuttle from hotel staff and that uber picked up from rsw

pool and for pit area were great

parking was crowded.

good location, rooms are comfortable, plenty of parking.

plus the courtyard/pool area was a great place for the two families to relax around the fire for a pre wedding

the shuttle service

i had to wait a long time for the shuttle from rsw to hotel and he made it right

quiet, hotel shuttle to airport, all good

shuttle service from airport and to shopping center and restaurants

24hr airport shuttle. driver was patient when we had to set up the car seat for the baby.

airport shuttle

close to the airport and there is a shuttle service

we appreciated the facilities, such as pool, gym and basketball

rooms had kitchen

rooms were super perfect. kitchen, living room, comfy bed.

the staff was great. from check-in to airport shuttle driver it was a very friendly team.

shuttle from airport very convenient and professional.

staff, shuttle to airport, food

w beverages (3 tickets for drinks w alcohol), good coffee 24 hrs, nice breakfast, free airport shuttle, really

when we requested shuttle service or blankets, the response was rapid

the airport shuttle was on time to take me back to the airport and a very short 7 minute drive

closeness to airport, hotel shuttle to and from airport, close shopping, dining, delicious breakfast and wonderful

at breakfast ( incidentally everything looked so appetising, great selection ) , andy for the shuttle to the

they have free shuttle service to the nearby airport and the staff was friendly

the shuttle taking us places for free

location and amenities, excellent menu choices, convenient shuttle services and the most pleasant staff throughout

nice breakfast got a shuttle to airport really nice and courteous driver

great shuttle service to airport

the shuttle service was very good as well

we needed an early shuttle, plus somewhere to eat, and have a drink. bingo!!! had it all!!

breakfast was outstanding as was the shuttle service.

shuttle at 4am with advanced notice

carpet and overall cleanliness, great breakfast, punctual shuttle

availability of shuttle service

nancy at front desk and the shuttle driver were very helpful and went above and beyond

the gentlemen who drove the airport shuttle was wonderful too

airport shuttle was so convenient & location

property, very convenient the shuttle to the airport

the shuttle was able to accommodate our 2 smaller kids' car seats and get us to the airport very early

having a shuttle to airport- key to choosing hotel

shuttle to the airport- fantastic shuttle driver

the hotel was close to rsw airport and the shuttle service ran on time

there is a shuttle to take you to the airport, or other local stops, the staff is cheerful and helpful

absolutely spotless. shuttle driver and hotel staff were amazing

desk provided an uber ride for me (hotel paid for this) immediately once we'd realized that the shuttle wasn't

we wish the shuttle was 24 hours. we missed free pick up since we arrived just after 10pm

they promised us a shuttle to the airportport and were ready and waiting for us even at 5:30 a

no airport shuttle bus, but they supplied an uber.

shuttle to airport and walking distance to eat at a nice cracker barrel restaurant

i liked everything about the property. staff were friendly. shuttle service was excellent.