the staff was friendly, except one man who was difficult talking about the airport shuttle

not have access to the airport shuttle

breakfast offered a lot of options and everything was fresh.

great breakfast, my kids were delighted

marriott doesn't train any of their 'check in kids' how to think outside the box

i need the shuttle for transport, and twice i was stranded when the shuttle didn t show up.

it was in a good location and the staff was great! the shuttle driver was great!

shuttle was

the front desk staff was rude and the shuttle drive didnt want to work...other that it was great

the waters, and they arranged for an airport shuttle for me for when i checked out

hotel was convenient to the cox center and the shuttle service and drivers were amazing

i was there on business at the bok center and the shuttle service was nice to have

shuttle service to area attractions

staff super friendly! free shuttle anywhere in the city.

clean hotel with convenient downtown shuttle and nice bar

no shuttle

shuttle to the bok center was a huge bonus

the stay, the shuttle from the airport never showed up

staff was great sorting out the rooms and very accommodating seating us all for breakfast

friendly staff and great breakfast.

free shuttle (private driver - escalade) available til 11:30pm, on site restaurant, room service, fluffy

staff very friendly and helpful. comp shuttle is a very nice amenity.

room service had maybe 3 or 4 entrees very disappointing with a in house restaurant

very pet friendly with special treats for our small dogs.

the bar and restaurant were fabulous

saved on car rental or uber because of the complimentary shuttle service

the hotel shuttle was an added perk and really easy to use

the shuttle to downtown was unexpected, but awesome

the staff was awesome and the shuttle driver jonathan was very nice and knowledgeable

complimentary shuttle service was my favorite part

shuttle service for the concert without asking although we didn't partake

for aiport pickup and was told their was no airport shuttle service during the mid day, had to take cab from

staff was awesome and they had free shuttle to casino

staff and shuttle service

expecting a shuttle to the airport but they did not offer also no room delivery had to pick up at the bar

the shuttle was very prompt after requesting a ride

convenient shuttle to terminal with friendly prompt driver included

free shuttle to terminal

the only negative was the shuttle van .all seatbelts in the middle row were broken.

nice rooms. quick shuttle delivery.

appreciated the shuttle so quickly to the airport, also everyone on each shift were super kind and friendly

proximity and shuttle to the airport, which helped us catch a very early morning flight out

shuttle 24/7

the shuttle bus driver stands out as being professional and friendly, helpful- deserves a big raise

staff were great. nice hotel and convenient shuttle.

shuttle bus was very dirty and the defrost didn t work

the location and the shuttle availability. breakfast and evening reception

it also says airport location but it's actually a 20 min shuttle ride to the

staff were very friendly and helpful, the front desk and the shuttle driver were especially pleasant

they advertise a shuttle service that was not available either time i needed it.

shuttle to airport, friendly helpful staff

we mistakenly assumed the airport shuttle ran earlier than 10 am, and when we called at 9 am, sunny personally

hotel shuttle quit at midnight

whole reason i booked this hotel was for the shuttle to get my son to the airport

the second door leading to the parking lot was definitely convenient