i liked the lobby and the pool, our room was fine as well.

charged pet fee for my service animal haven't received a refund yet

large parking lot with no fee

breakfast was more than adequate

although we were on the 3rd floor which i believe was the top floor, we could hear kids screaming in the pool

bus shuttle needs to be more frequent

the early entry and free shuttle mean you get everything done before the crowds

only a 5 minute walk, or a 5 min complementary water taxi or shuttle bus

location, the check in and out process, convenience of having a boat shuttle to city walk, express passes

direct access tom universal park via short walk or on boat shuttle service

there are no shuttles to take customers to and from the airport.

shuttle they advertised dod not go to and from universal studios all day, 0745-12 then again

free shuttle to & from universal orlando. very good free breakfast. room comfortable.

than the check-in time, but the manager checked us in for free and told us a lot about the free shuttle to

had to go to hotel next door to get tickets 2 shuttle to park: it only goes out in morning we got there at 2 pm