staff and shuttle service

expecting a shuttle to the airport but they did not offer also no room delivery had to pick up at the bar

shuttle service for the concert without asking although we didn't partake

also, a big plus was the shuttle from the hotel to the casino as we were in town for a concert

called to make sure they had a shuttle to airport and they confirmed they did every hour

saved on car rental or uber because of the complimentary shuttle service

the entire staff i had contact with (minus the shuttle driver, who was excellent) seemed bored with their job

we enjoyed the pool, had dinner on the roof, shuttled us around downtown

the hotel shuttle was an added perk and really easy to use

the staff was awesome and the shuttle driver jonathan was very nice and knowledgeable

staff were very friendly and helpful, the front desk and the shuttle driver were especially pleasant

shuttle bus was very dirty and the defrost didn t work

it also says airport location but it's actually a 20 min shuttle ride to the

the location and the shuttle availability. breakfast and evening reception

they advertise a shuttle service that was not available either time i needed it.

staff very friendly and helpful. comp shuttle is a very nice amenity.

free shuttle (private driver - escalade) available til 11:30pm, on site restaurant, room service, fluffy

the bar and restaurant were fabulous

free shuttle (private driver - escalade) available til 11:30pm, on site restaurant, room service, fluffy robes

room service had maybe 3 or 4 entrees very disappointing with a in house restaurant

comfortable room and beds. friendly staff. shuttle drivers soooo awesome! nice breakfast.

the front desk staff was rude and the shuttle drive didnt want to work...other that it was great

it was in a good location and the staff was great! the shuttle driver was great!

the waters, and they arranged for an airport shuttle for me for when i checked out

was so nice from the people at the desk to the guys who drove me all around town in the hotel shuttle

hotel shuttle quit at midnight

we mistakenly assumed the airport shuttle ran earlier than 10 am, and when we called at 9 am, sunny personally

shuttle to airport, friendly helpful staff

whole reason i booked this hotel was for the shuttle to get my son to the airport

many facilities and amenities were unavailable (i.e. laundry, pool, gym)

shuttle service to area attractions

they sent a shuttle to take us to the concert at bok

suggested great places to eat and offered free shuttle so we didn't have to find our own parking while out

the shuttle didn't answer to pick up so guests had to walk back in the cold

i was there on business at the bok center and the shuttle service was nice to have

shuttle to the bok center was a huge bonus

the stay, the shuttle from the airport never showed up

no shuttle

the restaurant and the rooftop bar kept us enjoying our little staycation more than we could have imagined

the bar was close

the staff was friendly, except one man who was difficult talking about the airport shuttle

not have access to the airport shuttle

variety of choices for their complementary breakfast, great location, easy check in and out, wonderfully patient

great breakfast, my kids were delighted

the breakfast was delicious and had plenty to eat