able to use the facilities at the beach resort including the shuttle service breakfast was very

you should have free shuttle, and parking in the summer

shuttle to beach ritz carlton very efficient

however, this is a bit of a hassle having to either wait for a shuttle at certain times or drive your own car

we did feel that the staff were not informed of information they should have known like shuttle times and our

need more kid friendly food options at the pool side restaurant.

loved it all, pool, bar restaurant, rooftop, room, view etc

adult only rooftop pool and bar

pet friendly

loved it all, pool, bar restaurant, rooftop, room, view etc

shuttle bus to the beach convenient garage parking

complimentary shuttle to the beach

hotel service provided to beaches very thoughtful, chairs, towels and water provided plus the shuttle bus

bicycles provided complimentary, excellent gym, newspaper and coffee daily, shuttle to beach and chairs

so clean, wonderful staff and great shuttle to the beach with free beach chair and water.

the beach golf cart shuttle or walk though mangroves plus the pool is fun

loved the pool area, the walk to the beach (and shuttle back)

best pool, and a shuttle to the beach , which also has a great greek cafe

beautiful view clean and complementary shuttle to beach

location, fun lobby, nice water slide and shuttle to the beach through a tropical landscape

nice breakfast got a shuttle to airport really nice and courteous driver

was close to the airport, had a shuttle, and restaurants around the corner

love the short complimentary shuttle to the airport and have stayed here every time we are in florida

i had to call for the shuttle bus and they were able to help me with directions as i needed to return the car

location. near the airport. it had an airport shuttle that was in-service.

closeness to airport, hotel shuttle to and from airport, close shopping, dining, delicious breakfast and wonderful

good shuttle-service from/to the airport

the airport shuttle was on time to take me back to the airport and a very short 7 minute drive

the shuttle taking us places for free

they have free shuttle service to the nearby airport and the staff was friendly

airport shuttle

close to the airport and there is a shuttle service

pool is heated and has some shade to use if needed

pet room avenue easy access to outdoors for late night potty

due to covid there is no hot food service, we did get a bag breakfast that was loaded with food.

also, i was told conflicting times for the hotel shuttle from hotel staff and that uber picked up from rsw

pool wasn't recently cleaned

in close proximity to shopping and restaurants nice clean pool

good location, rooms are comfortable, plenty of parking.

no wifi password in room

the staff was great. from check-in to airport shuttle driver it was a very friendly team.

shuttle from airport very convenient and professional.

flight was delayed and when arrived at the airport, i had to call the hotel 3 or4 times for the shuttle

staff, shuttle to airport, food

super comfy beds great breakfast buffet great happy hour close to fgcu free airport shuttle

beach shuttle and location.

shuttle bus running a little latter in the evening but i understand why

free parking and free shuttle service to the nearby beach

nice hotel for the price. felt like a real vacation. loved the shuttle to the beach.

free shuttle to the beach is very welcome

free airport shuttle was super

quiet, hotel shuttle to airport, all good

friendly staff, enjoyed the shuttle to shopping.

the free airport shuttle is an amazing amenity

the shuttle service

the shuttle to the beach offers chairs, towels, umbrellas which is great

was not so crazy about having to take a shuttle to the pool/lazy river

had to take shuttle to get to main pool and water park area.

had to take a shuttle from the lobby to the pool everyday, but it wasn t even really an inconvenience

room space, quality & service. pool and shuttle service

property was in an excellent location, close to museums and zoo, use of the complimentary shuttle was great

the shuttle takes you to the beach and back and provides the chairs, umbrellas, towels, etc

shuttle to the beach was great service

the free shuttle service to the beach (with great chairs and brollies), and to local restaurants was

a shuttle from the airport would have been amazing!

we enjoyed relaxing around the pool and having lunch there, taking the hotel shuttle to the nearby beach

oh, and we loved that the hotel has a shuttle to the beach and the stuff member even took us to a nice coffee

plus, walking distance from the gulf, although having shuttle service doesn t hurt

the room service starts at noon

the location, the pool patio area and the spa were all awesome!

the shuttle was a huge plus and the bus stop right by was a bonus

) shuttle driver was ready for me early too

close location to airport, great service on shuttle bus to rsw. room spotless.

shuttle to the airport- fantastic shuttle driver

desk provided an uber ride for me (hotel paid for this) immediately once we'd realized that the shuttle wasn't

breakfast was healthy and charming in a great setting

he does maintenance, carys luggage, sets up chairs at the beach and the pool and makes recommendations on places

the breakfast croissant with granola fruit and yogurt is perfection

great location. continental breakfast was fresh & delicious.

marco would pop over wishing us a good morning and presenting us with breakfast

shuttle to airport and walking distance to eat at a nice cracker barrel restaurant

they promised us a shuttle to the airportport and were ready and waiting for us even at 5:30 a

no airport shuttle bus, but they supplied an uber.

i liked everything about the property. staff were friendly. shuttle service was excellent.

room was in a very quiet location. free shuttle service for early morning flights.

everything. clean hotel, great staff. very nice shuttle ride to airport.

limited (likely from covid restrictions, so understandable) and the shuttle service to the airport was not

the gentlemen who drove the airport shuttle was wonderful too

airport shuttle was so convenient & location

property, very convenient the shuttle to the airport

she was uninformed about the shuttle services and was talking trash about her manager to customers

carpet and overall cleanliness, great breakfast, punctual shuttle

shuttle service was very prompt and i appreciated the variety of food available at breakfast

nancy at front desk and the shuttle driver were very helpful and went above and beyond

availability of shuttle service

also was very pleased with shuttle service to airport (at 4 am)

there, from the shuttle service drivers (john, bill and leigh

clean-helpful front desk-airport shuttle

the shuttle drivers were the best

the shuttle staff were exceptional in their customer service