airport shuttle clean room restaurant on site- waiter was outstanding

airport shuttle 15 mins late

the staff and shuttle drivers were excellent

had to take the shuttle from the airport at 1:30 am when the shuttle quits running at 1 am

the shuttle could start earlier

was very close to airport, the shuttle was on time, and it was very relaxing (we got the 1-bedroom unit and it

staying overnight here for an early flight is perfect, the airport shuttle is great too

kitchen not equipped with everything needed

nothing better just sad that pool was closed.

originally thought that there wasn't any dishes for the kitchen but found them in the dishwasher

the shuttle only helped certain people

being able to park and get shuttle was great

we took the 5am shuttle to the airport, the shuttle driver was very nice

proximity to the richmond airport & free shuttle to & fro.

flight arrived very close to midnight so i called the holiday inn to confirm that the shuttle was operating and

location and their shuttle service! awesome stay, great food!

nice staff. decent breakfast. free airport shuttle was great.

really appreciate the complimentary airport shuttle at 4 a.m.

the early shuttle service

children enjoyed the pool

microwave refrigerator shuttle service to airport free snacks given at front desk cleanliness of the overall

convenient shuttle, close to airport, friendly staff, comfy bed

is a great hotel for anyone traveling--reliable and free of charge airport shuttle each way, clean and comfortable

shuttle bus driver should learn that many rental car customers have to check in at the counters

i also liked the staff working to coordinate shuttle service to the airport at 4:00am

s a nice walk) or get the shuttle as the visitors center is right there at the hotel

was beautiful; extremely friendly check-in personnel; pleasant room; good breakfast; proximity to shuttle bus

closeness to everything. shuttle service. great people at front desk.

the location is superb. the shuttle bus to colonial williamsburg was perfect.

convenient to jamestown, yorktown, and williamsburg and the shuttle is awesome!

very clean and the staff very nice, and the shuttle driver was on point

shuttle service to airport and ability to leave car at hotel

it was great having the free shuttle available to go to dinner at a nearby restaurant and to get to the airport

the manager, front desk staff, facilities guy, shuttle driver and bistro/bartender all had a great attitude

staff was very friendly and so were the shuttle drivers

the staff is welcoming and their shuttle is perfect

i loved the shuttle to the airport and the price.

shuttle to the airport was great

location, price & cleanliness. hot breakfast & free shuttle to airport

staff always friendly. great breakfast. shuttle to white oaks mall.

shuttle driver was late by 15 minutes

good shuttle easy check in

it allows you to park your vehicle while traveling and get shuttle service to the

between reception and shuttle driver could have been more timely

shuttle to the airport and free parking for our vehicles was so awesome and we will stay again the

have a bench near the shuttle pick up

bus shuttle was moved also because of it

very convenient to colonial area. the free shuttle was nice, as well.

the shuttle dropped us off and picked us up at a famous restaurant nearby and the driver gave us lots

shuttle service was great too