were a bit uncomfortable, shuttle for airport starts at 7 so was stuck paying a taxi as i had to be there earlier

shuttle availability could be improved, i did not know we had to get reservation for that even if

shuttle as advertised did not run when i arrived at 8 not when i needed to leave at 5

shuttle from the airport so the taxi cost is expensive for such a short ride

airport shuttle is not available all the time we had to catch a taxi from there to the

shuttle service wasn t there when arrived

front desk or shuttle driver does not speak english

liked the free airport shuttle and even more because they can pick you up from the airport and drop you off as

convenient to the airport and a starbucks next to the hotel was a plus! and the shuttle

the shuttle don't service the last flight 23:30.

location, really near the airport and they also have a shuttle to it (every 30m ca

location and shuttle services to airport

breakfast absolutely not up to the standards

good breakfast and nice staff

the continental breakfast has good options and the service is also good

good shuttle service and a very comfortable bed

i love this hotel provides us with a shuttle to the airport

the shuttle to the airport

proximity to the airport and the available shuttle transportation to the airport

they offer free shuttle to and from the airport, small breakfast included

loved how fast and available are the shuttles from the airport

near to airport ! shuttle.

24 hour airport shuttle!!

breakfast was great.. and the shuttle service was fantastic

shuttle was a plus, and the room had everything we needed

the hotel is very close to the airport and the free shuttle was timely.

also the shuttle, was on time

i suggest you have a sign up list for the shuttle so everyone can respect their turns.

location close to airport, and free shuttle. very professional staff and i

they offer a 24 hours free shuttle service from/to the airport

live the shuttle service from and to the airport

room isn t spacious; no fridge in the room ; whole building is outdated; the shuttle bus doesn t come to

to the airport; need to request the shuttle over the phone after clearing baggage claim, etc

good shower, shuttle service and swimming pool

friendly front desk; quiet air conditioning, very comfy pillows; shuttle bus to the airport.

liked that it has 3 restaurant options nearby and the ease of shuttle to the airport every 30 min

the shuttle service was reliable to and from the airport

shuttle to the airport was great

i requested a shuttle from the airport to the hotel and they were there within minutes

i asked for bottled water with my room service and they said they didn't have any but would try and find some

great beds 24hrs shuttle to airport

is free shuttle bus pick-up at the airport which is convenient for travelers

also, free shuttle to the airport, with a good selection of stores and restaurants beside the hotel

location close to airport, nice and clean room, good breakfast, nice staff

top notch free breakfast, the best i had in a hotel in mexico

location, comfort, and last minute availability. the hotel also offered airport shuttle service

was great, they also had shuttle service that could take us up to 10km around, i liked that

layover with a very early flight so we appreciated the proximity to the airport and the 24 hour shuttle service

associates shower was spacious shuttle

the location the gps told me wasn't the correct one and the hotel parking, very limited

the highlight was definitely the breakfast it was incredibly generous and included steak and other items you

breakfast wasn't included and it was quite pricey for mexico (almost $200 usd)

wife and both tried the buffet breakfast and we do not recommend it at all

breakfast and comfortable beds

were a few men smoking right by the entrance, which didn t feel safe, and the elevator from the parking area

they've got a great breakfast spread and the dinner options have all been great, along with the happy hour

breakfast quality was good

they've got a solid gym, a small outdoor basketball court, and a small outdoor pool

the rooms on the homewood side have kitchenettes and feel a bit nicer

they've got a solid gym, a small outdoor basketball court, and a small outdoor pool

poor shuttle bus service not 24/7

overall cleanliness excellent breakfast buffet!

breakfast was good, i think it can be somewhat better, but the room, the room was great, very comfy

as son i exited my car the security was asking if i really needed to park on a handicap parking space

the shuttle service was very helpful in transporting us to-and-from the airport, and also

shuttle driver romario was extremely friendly making us feel welcome and at ease

shuttle service and customer service was just great

it was difficult to book the airport shuttle

complimentary shuttle services which is a great bonus for non spanish speaking travelers

working on the night of july 4th, was competent enough to resolve the problem that i had with the parking card

the breakfast is good, they have free parking the location is very good.

some of the food of breakfast was rotten and even they changed it, the first impression was not nice

more variety of breakfast. one hour early free transportation to the tec of monterrey

the free breakfast hours were a little too short.

for the extra towels for my kids they took forever pillows and mattresses were the worst i have had in years

swimming pool and gym are available but not in good condition

the wifi was slow all the time, i guess they need to work on this

wifi quality so bad

some rooms have bad wifi signal, some rooms need improvements and the gym could be better.

good value, room, breakfast included, additional breakfast options, cleanliness, confort

breakfast was very

breakfast isn't much, but attached to a restaurant with great breakfast for modest charge

didnt have breakfast because restaurant opens at 8am --- should open at least by 7am for early travelers like

the breakfast is simple and there were some things missing. the pillows in my room were not good