the architecture, grounds, huge beautiful cabins, pool, staff and bar were truly beautiful

the architecture, grounds, huge beautiful cabins, pool, staff and bar were truly beautiful

when it comes to breakfast, lunch or dinner, the team at the michelin star restaurant will be available with a host

min taxi each way to other restaurants) because between breakfast, lunch & dinner we had eaten everything available

also, including a basic breakfast in the room tariff would be much appreciated

you pay a lot for a room and it doesn t even include breakfast

we ate out 2/3 nights

breakfast was excellent !!! very traditional and truly mexican.

property, loved the trees, vegetation, walkways, pool

room, beautiful place, great location, delicious breakfast and excellent service

the pool area was good and nice to relax

pool

the location in front of a small lagoon, the swimming pool, the atmosphere is very nice

the breakfast was great, free coffee 24 hrs, & there is even a resident doggie that's just the sweetest

the mosquitoes at night in the pool were not something we would love to experience again but at least in the rooms there are no

a lot of lovely details all over the place. nice breakfast to start the day.

the hotel is really beautiful and private with a nice swimming pool

there is no complementary breakfast and the restaurant opens until 10 to serve breakfast

breakfast was good

unfortunately, the pool was closed and our kids were really disappointed after a long car ride

i especially liked the breakfast coupon and the casino

unfortunately, the pool was closed and our kids were really disappointed after a long car ride

we had a massage at their spa which was excellent

in fact the place is not finished as it is still under construction: the fitness center and spa are currently being built which means that you pass its building shell after the entrance which

they started to install the pool bar so there was an open hole at the pool which did not make the place very attractive either

supposedly, the breakfast was included but it only includes fruit, juice and bread

spa was understaffed but after some back and forth, we were able to work things out.

wonderful breakfast included

bar menu is tasty and not too pricey

comfortable rooms, beautiful location on the lagoon, and great breakfast!

breakfast is great and the rooms very comfortable

the breakfast buffet was nice, room was very clean and everyone was kind

the breakfast was excellent, and the staff treated us with warmth and genuine hospitality

breakfast was included

very friendly staff, they bring breakfast to your room, they include a couple bottles of water, soda and beer daily, you get kayaks

breakfast was delicious and satisfying, a great way to start each day

need small table and two chairs in the room to have breakfast.

food & drinks at the bar / restaurant were great

loungers around pool area and docks are v pleasant

bar and restaurant start are phenomenal, always working hard and remember your drink orders from

lping organise an airport taxi), but particularly the guys by the pool bar who welcomed us, kept the drinks topped up and helped with kayaks

view from room, bar & pool area were heavenly

middle of the night luckily there were some available, otherwise they would have slept by the pool

breakfast was another disaster

the breakfast served every morning was delicious and the staff were wonderful

poor breakfast, terrace was unusable because of the stage smell

breakfast quality was inconsistent and the staff didn t always come down to the pool/dock to

anticipate our needs, (for example, bringing fresh towels as soon as they saw us approaching the pool), and to provide information about the property and surroundings, restaurants, tours etc (+) it seemed very new and we just loved the design of the rooms, the pool and everything (+)jr suite is very comfortable, the pool area as well (+) nice pool (+) also the pool area was great for the baby to play around and the staff were friendly and (+)the grounds and the pool were nice, the staff was great

no wifi in the cabanas or on the terrace area directly outside the cabana - wifi only available at

wifi very weak

the traditional mexican breakfast options were also super yummy, and were included in our stay

some wifi problems.. but fine

cocktails at the bar are great

location was incredible with the bar serving cocktail with a nice view of the sunset the staff was very helpful as they booked a

have a traditional lebanese menu in the restaurant bar food was

parking

and paddle, has a nice restaurant which serves great food, and the view on the lagoon from the pool and the restaurant is stunning

pool area and sundeck were also top notch

case you would like to see the news etc), the pool was often full of leaves

parking a bit limited outside the hotel, but a large secure parking opposite

wifi was good also

clean, comfy, nice pool, well stocked open kitchen

enjoyed our stay: quiet, comfortable room, nice shared kitchen, clean pool, parking, friendly staff

was great - the swimming pool - guite big and warm, children just loved it

the room is simple and but conferrable. the shared kitchen and pool were a nice bonus.

ly a 10 minute walk towards town) wifi only in the reception area but was terrible the location was great but would not stay here

i had such amazing time so i cant complain at all about anything, breakfast was simple but super good

beautiful location with a wonderful breakfast to start the day

i had read some negative reviews about the wifi but it worked just fine, maybe because we were in the room next to reception

also the advertisement didn t really tell you that the glamping tents are basically on the parking lot around 4 meters away from the road

the music played around the pool was appropriate for a laid back relaxing holiday

sup, kayak, pool, restaurant

in front the lake the breakfast is good, it has almost everything the facilities are nice, good pool and there is a nice bar

location, my bungalow, my private little pool, the bar, the staff, the garden, the cure and kindness, the beds, the snacks

really nice location on the lagoon at the back, with nice pool and bar area

the bar was not really a bar as much as a person standing there sometimes to pour some drinks don t

location was priceless, you have a little bar by the lake however is very tranquil so it s perfect to relax, you can also take kayaks or

very slow service from bar staff in the garden, but they get away with it due to swing seats and location

there is a little bar area in the yard that you can purchase beverages and relax on the lawn

it was nice that they had a bar to sell drinks from 11-7

comfortable nicely decorated rooms with wifi, ac, little fridge and really beautifull garden with pool

was really good starting from the welcoming, pool was clean and room very comfortable definitely i'll come back next

perfect base for our family with an amazing swimming pool.

was also friendly and helpful at the image of their manager we also like the garden and swimming pool which give a nice quiet atmosphere along with some birds we fully recommend this hotel as we

wifi in room sucks but works great in chair right outside your door, pool.

the ac worked great, and so did the wifi

strong wifi signal, smart tv with all the streaming stations, amazing a/c

is very central but it is not noisy at all comfortable bed netflix was a good surprise good wifi very friendly

breakfast was good and tasty, though some items like eggs or additional extras come with an extra

beautifully designed huts with nice lighting and private pool

most amazing room with private pool… such a comfy bed and loved the outdoor shower

requesting a tip for a buffet breakfast. everything was perfect.

the restaurant and bar facilities are superb, and the staff at naya are all excellent, friendly, helpful,

you get it included in your rate) & lovely pool area with some great bird life in the nearby

comfy beds, super-helpful staff, a great breakfast

the pool, the location and price ud83dude0d free breakfast and the food was very good too

stay in the city center of bacalar with private parking

the breakfast is great

parking, super nice a d helpful staff, the breakfast is really good and rooms are clean,

nice rooms, very friendly staff, good variety for breakfast, private parking very close, optiona to book excursions right at

and there was also a parking space

the murals throughout the property, the rooftop deck, the amazing pool, and the simplicity of the rooms made it all relaxing and tranquil

on the last day they offered us not only to store the luggage but also using public areas, parking and pool if needed

only improvement i would make is a hob in the kitchenette so you can actually cook something

nice staff, spacious and clean room, nice pool

bad/ at times no wifi

wifi is weak

wonderful spacious room! great pool and the hammocks rocked! easy walk to everything!

pool clean, though not heated was in partly sunny location

pool is cute

the wifi didn t reach everywhere

the food in their in their restaurant is superb, especially the breakfast

,enclosed parking, great service breakfast included a plus and people

enough, beds ok and good shower clean bathroom parking and easy to walk to the lake free bottled water

wifi is working perfectly and there is a parking for free

the beds were nice, the location is alright, the secure parking is good

quiet and amazing wifi

wifi is working perfectly and there is a parking for free

the breakfast was very good albeit it not overly fast which was fine with me, just know that in case

while you are there i also highly recommmend there breakfast

great boutique style hotel with comfortable rooms, a beautiful garden with pool and quirky decor

on the roof there is a nice view on the lagoon and also an area with professional gym gears for excecise

the room and breakfast are very nice!

room service - meals provided by the la playita restaurant for reasonable prices

considering our experience at casa hormiga, i wouldn't book it here unless it's for the spiritual/spa experience, which seems to be their specialty

and decor were beautiful; staff was great; comfort of bed was perfect; loved the shower; pool was perfect for cooling off

the spa is amazing and we tried reiki for the first time which was such a wonderful experience

we used the pool every single day and the spa was great as well