they said they had room service and they did not.

loved their breakfast we had room service.

dn't hear rowdy people in nearby rooms), prompt and friendly room service, easy check in-and-out, and of course an excellent nice and new casino

restaurant selection in the hotel could ve been wider, we ended up ordering room service the whole night, spending a good $150 on that

i knew room service had closed

the breakfast options were great. the pool was a great size for my kids to play.

the breakfast was good

clean rooms and breakfast area. great choices for breakfast too!

the stain on the carpet looked like puke. the breakfast was not very warm

staff, comfortable bed, wide variety of breakfast items

the entire staff was very friendly and room service did an excellent job of keeping the room clean during our entire stay

the room service was not done after first day

love a late check out and the breakfast is 7a-11a which is love because most end at

great price, friendly staff

friendly staff and great breakfast!

clean, comfortable beds, nice breakfast every day, pool was great and workout room was nice

shuttle was convenient to take to amusement park. breakfast was very good.

very close to airport, 24 hour shuttle, 3rd party parking on site.

to get into the pool outside you had to have a separate key couldn't use your room key for entry

close to airport. nice rooms, clean, nice fitness center

staff was friendly, room service was surprisingly quick on a friday night

having a coffee bar or some type of room service would have made the experience a better one

we ordered room service

room service was good but my desert way and stale.

room service could have been better.

towels were plentiful and room service came daily

better breakfast.

parking, quite room.

i enjoyed the location and breakfast

basic breakfast provided

is room service

room service was great. food was great.

couldn't order room service.

the restaurant closed early due to being slow so i could not order room service.

room service was good

at all no clean towels no room service , room was nasty & dirty

was a convenient location that had the amenities i was looking for, free parking, fitness center, spacious room, refrigerator

they provide everything you need in the kitchen

the bed was comfortable and loved the little kitchen.

laundry and gym has a faulty card reader

swimming pool for kids

helpful front desk kids. good breakfast

pool/ spa was open for the kids, but very small area with minimal seating options for adults

the breakfast was fantastic. 1st time i have ever seen pancakes at a hotel breakfast

my grandkids loved the pool and the hot tub was excellent

room service breakfast (eggs, potatoes, bacon) could have been better. (+) the fresh towels and daily room service are a nice touch (+) room service was prompt and friendly (+)t wait to try the room service on our next visit (+)beautiful hotel not fully operational because of the pandemic. had to use room service. (+) service was excellent, from valet parking to check in to dine-in brunch to room service late dinner (-) maybe thats not a thing these days to get room service (+) after all fees and $18 room service $24 per night parking (-) they gave us coupons for a few free drinks and room service breakfast (+)check in, valet assistance, restaurants staff, and the ladies for my room services.

staff. liveliness of bar scene. hotel to airport shuttle. proximity to town.

took the shuttle to the hotel, walked, and took the shuttle back

front desk told me they didn't have a shuttle to take me to bus station but bell told me they would take me in shuttle

gorgeous lobby area, super bartenders, helpful staff, close to downtown sites, free airport shuttle, well-appointed rooms and very comfortable beds

room service was not good. food service took a long time

-60 minutes) and it was just ok

everything was excellent. from front desk, room service, and breakfast.

i enjoyed the room service and the amount of space in the room.

spouse and i ordered room service for dinner

the hotel offers room service but room service was paused

no room service

room was clean, friendly staff, loved the late night room service!!

urs, menus, room service availability)

room service did not arrive on the first day

there was no room service but the staff was wonderful in the facility

the location was perfect. staff was nice. food and bar on site

love having the restaurant and bar onsite

the restaurant and bar downstairs

it was centrally located. the restaurant and a bar was within the facility.

bed, room service, style, music.

room service was excellent

room service was impeccable and honestly a good value for a luxury hotel

bill had room service

please include more vegan and gluten free options in your restaurants and room service.

a hotel this large and priced at this rate should definitely offer room service

room service options and menus are limited

the breakfast buffet at the restaurant was pricey, and because of covid they do not have room service

room service was good too

room service beating on my door 2 hours before check out.

very negative experience with a staff member when ordering room service

location, ambiance, great room service

no room service.

no restaurant and no room service. no explanation as to why it was closed.

was no room service and the phone in my room didn t work

the mimosas and breakfast were great, and the room service was good.

no room service

room service works perhaps every other day, definitelly not daily

inside swimming pool was also nice and clean

pool was main reason we chose this hotel and the people allowing their kids to scream in there made it where we couldn’t even stay in there long (not hotel fault

the rooms were very clean with room service everyday that we were there

never had room service clean the room while we was there

everywhere i would look would be clean and fresh smelling, no trash anywhere, room service was very discreet and subtle so as to not disturb you, the room was well-equipped with

you had the choice to either have room service or not, which helps the environment

glad they had a pool!

everything! absolutely the nicest hotel i ve ever been in and the pool area was spectacular!

pool was closed, hot tub was closed even though i called ahead and specifically chose this hotel

hotel itself was absolutely beautiful, and though i was a little unwell and couldn't go to the pool, the photos of it were lovely

a nicer bar and restaurant

breakfast is not free.

breakfast that was included with the room rate utilized the bistro menu, so it was quite a bit more

we always come back. wish the bar didn't close early on game nights.

did not eat breakfast.

ordered pizza after the concert through room service

room service was excellent

galt house is a beautiful hotel with multiple restaurants and room service

room service was delivered in great time

room service was quick and delicious

room service was quick

location , room, restaurant was amazing .. room service, the location

room service messed up our order, fixed it, but left our tray out side our door for two days

room service was a little slow i called and order extra towels it took over an hour and a half to

anything, maaaybe would love room service option because restaurant is so good- but that s really reaching for something

great location, nice rooms and friendly staff. grab bag breakfast are convenient and good

pool area needs for ventilation or less chlorine our eyes were burning after being in there for so

the wifi worked very well

for early check in,late check out,and room switch were all denied

the breakfast was a big plus for the kids as well