the pool was clean and refreshing

that there isn't much hot breakfast due to covid; there is coffee, and muffins or some sort of danish

wifi not that good

there was no wifi or breakfast

parking was horrible, workers would take their tow items off and use another

i never got my room cleaned, room service walked in on me twice without knocking

horrible customer service for anywhere that offers room service

checking in the staff didn't inform us that if we want room service we had to request it due to covid

i chose hilton because it offered room service

pool

wifi has dropped below 4-bars after 3-nights and even the asphalt everywhere is in great shape

d time

room service was great but the food was not

to order room service

no 24 hour room service

room service fees

to get through to room service and front desk

room service has gone from actual plates, glasses, etc

dirty, dirty, no room service

no room service no housekeeping ud83dude1e

no hot tub, restaurant or room service

room service food was very good

room was 75 degrees upon entry, no room service, bed & pillows not above standard just avg

entire staff - including room service - was quiet attentive and pleasant

no room service

room service, isn t room service

did not give room service, trash i have to take out myself, ask for towel they promise give me in an hour but

the complimentary breakfast provided a variety of choices

the coffee bar in the lobby was very nice

to c doctor not from nc and hotel said they had bathtub but only did n certain rooms no dinner or bar like on website

wife and kids loved the breakfast

my favorite and if they are having an event that requires the hotel to cook, sadly there is no room service

to put an additional hold on credit cards

no room service when repeatedly requested per sign at desk

didnt know that you had to request for room service until check out

they no longer have room service

up super early, night shift attendant made me some fresh coffee, breakfast was really good

pool was not open

plenty of parking and a small but well equipped gym

washcloths pool was to be open till 9pm front desk was adamant to close before 9

the bed and gym was nice.

room service- terrible food, poor service

room service food was not up to pat.

room service was brought in a bag with containers and had to come back with drink

no housekeeping no room service no restaurant even open for lunch

never received room service for 3 night stay.

fact that room service is not on a daily basis, i had to beg for someone to clean up our room and was told we

i liked the room space and room service if you wanted it.

room service intervals of every 4 days is too long

dad and daughter couldn't get in the pool

the suite was spacious with great amenities. kids loved the pool.

i had to put a card on file for room service and the gift shop

the scenery was awesome, happy hour was great advantage, room service was great, and breakfast was great

phones in room were broken,had to go to front desk to order room service, they sent maintenance up to repair but they still weren't working

huge suite, in-room microwave/fridge/sink combo, dual single-cup coffee maker, very clean room, room service was fast - caesar salad was good

breakfast was incredible, room service excellent, atmosphere amazing

we were never told about you having to ask for room service so our trash and towels never got taken care of

didn't like how room service would just walk into the room if the d.n.d wasn't on the door.

very good place to relax and enjoy your time as well as room service

breakfast was goood.

the room/shower. breakfast. gym. so much more.

friendly staff, nice breakfast

breakfast was very good with plenty of choices

shuttle never showed up, bathroom unclean

no inside pool. no pool towels i asked several times.

they are the only ones i could find that is still offering an airport shuttle

e kind you shouldn't smell unless unbalanced) walls made of paper

couldn't see any thing but a wall and shrubs, also, i was just sadden that their was not indoor pool for the kids to play in they were looking forward to the pool when i was

staff friendlynes, location and parking accommodations

breakfast was good it gave me the right amount of fuel i needed to get my day started

the continental breakfast was excellent-lots of variety

parking during the time we was there was somewhat overcrowded at night

the rooms were spacious, beds comfortable, great location & good parking

room was clean and larger than expected, the wifi was great, the large comfy bed and the in-room ac unit kept the room nice and frosty

could have more parking spaces

no meat for breakfast

the only slightly negative comment was due to noisy kids in the hallway very early in the morning and not in control of the hotel

to unwind and let the kids burn off some energy

the pool was smaller but perfect for what we needed

e machine, pool, complimentary coffee, etc), about the alternative breakfast option due to covid, pool policy

the provided breakfast was just okay as it's been simplified during covid conditions; but it's great to have

the room service was great and kept my towels stacked as requested

room service flatbread was truly fabulous

was a family get together weekend, we all enjoyed our stay and the indoor pool was a big hit with the grandchildren

00 for 1 night and bad parking

heater in the pool broke & it was to cold for the little kids to swim

location. free parking

took some convincing to get them to schedule the taxi/shuttle early enough

arrived on a night they were hosting a boxing fight and there was no parking

was so helpful and jordan made the extra effort to drive us to the airport when the shuttle driver was

shuttle to and from airport

room service was the best we ever had! fish and chips beat the ones we ve had in the uk!

when i called for room service at 4:05 pm the girl that answered the phone was very rude almost offensive

good location, comfortable beds, awesome staff, room service was delicious

the room service was quick and very good

first when i called for room service, the lady was not understanding my accent

you had to request room service. (like making the bed and clean towels) (+) room service staff is very friendly (-) morning of day 1 room service bangs on door close to 8:30am, did not clean rooms day 1 or 2 resulting in ants in the

breakfast is actually breakfast

we called in the morning to ask if they would grant us early check-in, as we arrived earlier than expected

how clean it was , the location,and buffet breakfast.

breakfast could be better.

even got a call from room service to check on things

ter the day i'd had, all of these were critical for a pleasant stay)

the breakfast was good

the room was comfortable, clean, well equipped, quiet, and a great wifi connection

i used the gym both mornings and it was very good

the landline phone has buttons to call room service or the green valley restaurant

i ordered room service it arrive quickly and was delicious

loved that the restaurant is connected making it easy to get nice yummy food for room service

room service. they forgot silverware and napkins and salt and pepper.

isn t well serviced by the basics such as laundry or room service - it is connected to a great restaurant but it is difficult to get in and to order

the room service was less than stellar.

the location and the amenities. loved the room service.

lots of options in room service and on site at the hotel

room service was timely. the room was beautiful and staff were amazing!!

room service quality depends on who is working