little parking for larger vehicles with trailers

parking was free and near my room, so that was nice

no snow removal so unsafe parking lot/sidewalk/entry ways

filthy dirty. unfriendly staff. rear parking area isolated so likely high car break in occurance

and i was unable to log on to wifi

was very springy, kids wouldn't have been able to sleep on it but the staff gave extra blankets to cushion

breakfast oatmeal bar was amazing the room was spacious the staff was friendly and accommodating

water didn't in bathroom and cold water didnt work in kitchen hot tub was broke and was main reason for staying in morning was loud vibration noise above

the noise from kids running around late at night, and them banging on the walls

staff, breakfast. pool.

pool was very small and had to wait a long time for staff to show up at the front desk both

the pool and hot tub were dirty

wish pool had an

the pool was small.

the fitness center was great

was super clean, there was a microwave and fridge in our room which was great since you can order room service and put the leftovers in the fridge

room service didn t show.

their room service with carino's left some room for improvement

the kids absolutely and so did we loved the pool experience

love the water park for the kids

also, rather than just signage stating room service upon request, it will be helpful to communicate this with your guests upon checkin

lovely beds and rooms - great location - fantastic breakfast and kids eat free

the breakfast experience was very good

huge pancakes - really good. nice pool.

very comfortable beds with good environmental control. i also enjoyed the breakfast option.

the trays in the hall from room service were there all day through the next.

restaurant if i wanted to order breakfast. i next time i will order room service breakfast.

was there for three days and no room service

location. room service.

it included $30 credit for restaurant breakfast which we used for room service

the broken treadmills in the fitness room

the pool for the grandkids

the deeper pool with a water slide and basketball hoop for the older kids and then the hot tub for mom and dad

the staff are ever friendly. rooms are nice. breakfast was good.

anything about the hotel breakfast was gross location was horrible drug deals going on in the parking lot all hours of the

room service food was great!

pool isn't adult friendly

the pirate pool was a plus for the kiddos

my kids loved the pool, the beds were super comfortable

pool and the breakfast room was so so nice and the fact that it was very peaceful inside the

bed was comfortable, fridge in the room to keep cold stuff, room service and staff

everything was awesome but you should offer room service over stay as well

com said room service was available

used filters, i explicitly wanted room service) plus i looked forward

the pool could have been bigger

meals and food were fine in all locations including room service

room service breakfast is thoughtful and well-made

morning time room service was so nice, and they have an irish pub downstairs

also our breakfast room service was cold

valet was late 2 out of 3 times room service food was delicious but details like utensils missed

don't understand why room service comes around 9am, wakes me up, sees i'm in the room, asks if i need anything, leaves

excellent room service and friendly staff

we had a great late dinner at the bar and a delicious room service breakfast

no room service --5 star hotel without room service was very disappointing

room service every third day, but i know it's not necessarily their problem due to shortage of help