use of cling film on the room service dishes when they refer to themselves as an eco

room service charge was astonomical

our special thanks to the friendly and helpful staff at the reception, room service, the waiters, cooks, drivers, chocolate tour staff, gift shop, and maintenance

we spent our time on our cottage porch in the pool and sun for 3 glorious days

there is a restaurant and bar on site

massage at spa was wonderful

the hotel is only a 15-20 minute walk

free shuttle) to malgretoute beach, a beautiful, semi-secluded black sandy

breakfast was very poor

lucia, and in the hotel it's no different although they do offer a free shuttle to the nearest beaches

the wifi was very inconsistent which was a huge inconvenience.but the staff was really nice

wifi was weak or inconsistent

wifi was weak

wifi didn't work in my room

strong wifi signal

it was nice to have the restaurant for breakfast

breakfast buffet was excellent and a great deal for $15

travelers should know that breakfast is included, lunch is available for purchase, but no dinner is served on site

the infinity pool view

the food, remoteness and view far outweighs the fact that the restaurant and bar close early

the bar does not serve any bar snacks and the hotel doesn't offer room service and being in a secluded difficult to reach location you really are stuck with the

good room service

only thing we would have liked was a microwave in our room for our room service food and leftovers from our meals, and a few more snack options in the store in the

room service

invoice is itemised but each line has the same description so almost impossible to check room service breakfast was cold no drinks in room - have to order room service and wait miles from

ann was really helpful in giving us directions and advice around parking, where to visit, eat etc

was very clean, comfortable, and equipped with excellent a/c, a functioning kitchen, excellent wifi and a tv

the breakfast that you can also have on a daily basis upon request is more than delicious; danny and

it offered a well-equipped kitchen, very comfortable bed, and easy access to the outside areas

breakfast: breakfast was excellent, the selection presented was superb and if your required

a tiny little mat next to the bed, non replacement of teas and clean spoons and for some reason room service seemed to be every other day or longer

24 hr bar with snacks would make the price feel completely justified, or free room service.

i was also surprised by a room service charge that wasn’t mentioned until arrival

the 12usd additional fee for room service at an all inclusive is crazy!

very clean, room service was on point. the food was exceptional!

a tiny little mat next to the bed, non replacement of teas and clean spoons and for some reason room service seemed to be every other day or longer

the 12usd additional fee for room service at an all inclusive is crazy!

very clean, room service was on point. the food was exceptional!

24 hr bar with snacks would make the price feel completely justified, or free room service.

i was also surprised by a room service charge that wasn t mentioned until arrival

i also enjoyed the cleanliness of the room and the daily room service

adults-only hilltop pool with stunning view of sunset. friendly staff

i didn't like that the breakfast buffet didn't offer turkey bacon

would definitely recommend a massage at the spa as well

the 5 on site restaurants proved to all be very good, with good selection for breakfast, lunch and dinner

ordered room service, took 2 hours to arrive despite being told it had been delivered, incorrectly

the only friendly staff we met were room service, our maid, and one lovely waitress at papa don's restaurant

additional fees are added at many opportunities, sometimes without transparency: $6 room service fee, $5 cashback fee

the breakfast was excellent lunch was good room service food wasn't good

-receptionist declined restaurant room service after informing that my husband cant walk, only after long convincing she agreed to

my room was, in fact, a spacious studio apartment with a stove, full fridge and a kitchen sink with a full complement of cutlery

walking distance and the lady security guard on the front she was very helpful and very excellent room service was excellent

a mat in the room by the bed, more variety of food choices for room service

the room service personnel was on point in a very timely manner in keeping our room clean

friendly staff, wonderful eggs station and room service.

room was comfortable, room service great

room service was great at bay gardens inn

the breakie was great and the room service was timely

nice breakfast! all you can eat.. room service as well was very good

use of other bay gardens properties, including the hotel next door with a decent restaurant and bar plus the resort hotel with beach facilities a mile away - regular shuttle bus

one of the things we really liked was the fact that the pool was not deep

a room till after 5 pm first room was filthy dirty housekeeping poor rooms not well stocked no room service hotel rooms noisy extremely poor management staff were nice but

room service even though advertised as available staff would forget to actually put in an order i

room was modern, spacious and clean with daily room service

when leaving the harbor club they tried to charge me $4000 for the room including my room service and drinks that me and my partner had at the bar the only issue with this is that the

lack of response after ordering room service for them to never call back when my food was ready for pick up

everywhere

with two kids we can’t remember such a good experience and such a nice family property to relax and enjoy

pool, beach, big rooms with big bathrooms, great wi-fi available everywhere

got a suite for 2 adults and 2 kids and it was perfect

suite was at the pool, beach was nearby, everything was easy and people were nice

staff very friendly and courteous. room service good and clean

our wifi enabled smart tv would not connect to the hotel's wifi nor connect with either my iphone or

shuttle bus could be more on schedule

bar shuts very early

a nearby bar behind the hotel is a bit noisy at weekends

room service takes a long time, can take an hour or more for you to receive what you asked for

we ordered room service breakfast

room service menu extremely limited

the room service food was amazing

room service was quick

room service took over 2 hours to come

alcohol was not included in the room/mini-bar nor could you order cocktails

we actually loved housekeeping services and the room service was fabulous

room service took a lot of time and the food was not so good

room service was really really really slow. my trainers got stolen