furniture and bedding and on our last night we had the pleasure of someone blasting music in the parking lot at about 1am and talking loudly

breakfast, the juice dispenser was not working

breakfast

site advertised breakfast, but it's more like snacks

breakfast was the skimpiest of all the places we stayed on our week long trip

staff was friendly and no issues with staff it did take a while for room service but overall it was fair

wished it was connected to casino but enjoyed anyway

convenient to get in and out, great parking and close to the casino

casino is just a short walk

we could walk across the parking lot to the casino.

did not care for the casino. was boring.

the room service was quick and easy as well and they brought us robes when we asked

room service food.

that there was no room service .

have loved it if their room service was up and running but due to covid it's been temporarily

comfortable, i felt like i was in a luxury hotel not a discount hotel, excellent staff and the room service was

comfortable room with all amenities, quiet. so so wifi. good hot breakfast.

the rooms were large and the breakfast was very comprehensive! i enjoyed my stay!

kitchen stafg

nice adobe hotel. good bed and wifi. nice breakfast.

plenty of parking

) from room service, but an exchange was handled quickly

dinner ordered from restaurant for room service was spectacular

we ordered room service one night and it was lukewarm at best. however, it was good.

great bed, nice staff, great room service.

the restaurant and bar was very pricey. we eat at other restaurants

it would have been nice to have room service

but two things should have been fixed, the hallways were dirty with dishes not picked up from room service for days, and even during the day , only one person at the desk

they charge extra for room service, parking and taxes in santa fe were very high.

food and no room service

not proper room service - limited concessions - was not informed of self parking

service was good. hotel was dated. room service quality was poor and over priced.

room service forgot our order

we knew there were dining establishments on site, as well as room service, but there were no menus in the room

there was no room service

heat didn t work well in our suite. no room service available.

the room service was pretty slow in the first couple of days but improved after i complained

no response indicating receipt of text for room service

forgot an early wake up call small things like english muffins sent from room service not cooked small things- overall great

this hotel allows dogs and along with the extra room service charges, these should have been advertised upfront

hallway was also quite noisy room service took almost 3 times the quoted time and was

room service, etc) that was out for a while

very limited room service and no restaurant

no room service

they did not have room service which was disappointing

room service is was not available 24 hours

we had a fire lit on one of the nights and enjoyed delicious room service twice while staying there

the room was lovely, with an added balcony. the room was quiet, the room service superb.

desk experience is always fast and pleasant, concierge is friendly and knowledgeable, room service is quick and good, bell boy is willing to take the time to help us get settled in upon

room service

only tiny tiny thing was that communications about dining/ reservations/ availability of room service seemed to be a little muddled

no room service & room not ready by check in time

room service menu could have more options.

we ordered room service and it was very convenient

ordered room service on our first night there

room service for breakfast was great

ordered room service both nights of our stay and it was fast and there was no additional charge

welcoming lobby with fireplace and a restaurant serving dinner and room service

not only does it check all the boxes - great location, completely spotless, full of charm, room service, cozy lobby, etc

room service was so quick

the room service dinner was great

spa facilities charged for steam no open steam room pool under construction ;

the tilework in the bathroom and elsewhere are absolutely gorgeous, as is the spa and gym areas, the pool, and outdoor patios for lounging, or dining

is you would think for the price of a suite / night, that that cost would include a spa package or treatment as apart of that per night cost

the tilework in the bathroom and elsewhere are absolutely gorgeous, as is the spa and gym areas, the pool, and outdoor patios for lounging, or dining

the spa was wonderful the staff was very gracious

the staff had free water and tea for the whole day because the water in the rooms are $4

the restaurant did fast room service

tchen closes at 9); the clerk

the restaurants do room service spa cuisine was high quality and delicious

the room was pleasant, very clean, and comfortable! room service was excellent.

condition of pool, need a little work on the carpet.

paint peeling from the walls in a few areas grounds and parking full of weeds

it is easy to find, and there is plenty of parking

hottub and pool > location in town > staff were fantastic

there is a resort fee on top of the room fee ro cover the wifi, pool, sauna, cold plunge, and gym

the on-site restaurant and room service were exceptional

food/room service was just ok

were disappointed that room service was not available when we stayed, and since there are no places to buy snacks or any

no room service in spite of repeated reminder.

room service plates and trays left in the hall too long. yucky

excellent breakfast and great location

wonderful location, nice balcony and parking, quiet room with kitchenette.

full kitchen and appliances, comfortable large king bed

the room was a good size and the kitchen was nice but it was short on utensils etc

the breakfast exceeded our expectations

city bus line and 24 hours/walgreen s/ swimming pool at facility/ fitness center/ ice and daily room service and it s quiet

sad that we where not able to get something for breakfast

the laundry was a little messy but not a huge deal

kids really enjoyed indoor pool. hot tub was nice after cold day on snow.

had booked a shuttle to the airport the night before

rooms was clean only when you ask for room services

left them there, although i was not notified someone would be in my room or say that i needed room service

small holes s & tears in sheetrock, furniture upholstery stained, never saw maid service for any room service for second night stay, office staff seemed not very friendly

there was no room service, the curtains wouldn t close

some items i left in the bathroom were taken by the room service

comfortable and most of the staff was friendly and helpful except for the employee who bought us room service

i couldn't get room service on sat. morning till after 9:30.

complimentary coffee, so we had to order room service every morning and it was slow

room service; they forgot one whole meal, and a lot of condiments

if we knew breakfast was at 7:00 a.m. instead of at 6:00 a.m. we would have ordered room service

applebees next door, room service

stink, no pool working, no daily room service

parking lot really small especially when it got full with other vehicles we have a truck and it was

was cost effective to be a 10 minute drive from down town, breakfast was great, and kids had fun in the pool

the bathroom area was small. the on site parking was not convenient to the doors .