also they have indoor pool heated pool which is rare in morocco in winter

days by the pool - 1 day when very cold/cloudy - nothing to do on this day apart from a sparse gym and a lovely massage/spa

the wifi can be a bit in and out but mostly it's ok

breakfast is fresh and generous, so nice to have it by the pool

gym needs some updating for it to be a wellness retreat.

we got out of the busy city, hung by the pool, did an atv tour, saw the stars, and ate amazing food

the comfortable beds, the cosy atmosphere, the 3 swimming pools, the super tasty dinner and breakfast, the location, just wow, we will definetely come back to this amazing place

it is little oasis in desert with a little swimming pool - small but big enough

3 pools - 2 overlooking the desert, one set in an oasis under trees

the pool areas are wildly beautiful and blend perfectly into the landscape

the views from the bedroom and the huge living room were framed by the garden and were of the pool, mountains and the valley below

bruno, the owner, could not do enough in their attempt to make us happy at the hotel even serving breakfast and dinner on our terrace

this place highly enough - the setting is perfect with a small number of lodges based around a pool overlooking the mountains

same goes for breakfast and lunch

dinner and breakfast so nice

pool which is so nice and clean, secure place to stay and not far from marrakech at all

- there was not much breakfast left when we found a table

the staff is friendly. facility is quite and good for chilling. breakfast is good.

lovely family who are always around if you need help,lovely breakfast

private pool in the annex was out of use the pathway to the annex had a hose leading to the pool which

hotel actually there is no need to go out from it you may fine everythinv inside except for the wifi that it's not so good there

breakfast is delicious and generous

walk, the stuff are so nice and respectful also they are so helpful, the breakfast was okey, the pool was clean, as the bedrooms, we took the yellow room it was clean there is hot woter for shower

they serve breakfast at 9am which was a little bit late for us

great moroccan breakfast

i was captivated by the beauty of the kasbah, the decor, and the consisent bird song heard by the pool

really nice decor, super clean, really nice pool

we take a relaxing break from the caotic marrakesh enjoying the pool, the marvellous presidential suite and the delicious breakfast

or sit by the pool and relax with towels provided

were going into the dessert for some activities and decided to stay here so it was easier for the kids

everything was perfect with the accommodation, the spa is something else spectacular views

pool experience looking into the infinite desert is top-notch, same goes to the spa - well equipped and of fabulous taste

everything spa was amazing

the architecture, pool area, and overall design are undeniably beautiful, and the surrounding landscape is stunning

enjoyed the pool and the spa

the pool tiles look very magical

the breakfast was delicious and the staff was extremely patient and helpful.

comfortable rooms, amazing pool area with great view of the mountains

many other touches you find in a five star hotel, the only facilities they have are a pool,breakfast was limited, coffee was awful

breakfast, was not the best, but we got lots of hot chocolate and freshly squeezed orange juice

the spacious outdoor area with its magnificent pool invites you to relax and offers a breathtaking view of the atlas mountains a perfect place

immaculate pool area

the bed is huge and the pool area is very clean

the hotel was very clean, nice swimming pool, modern decor. the staff was very friendly.

nice rooms, pool and garden, friendly staff

for the whole team, from housekeeping ( such a lovely man who was doing the evening service), the room service who were delightful and so helpful and kind (for in room breakfast), the staff at the (-)parked his van, check-in took 1 hour, food was completely overpriced for the quality delivered, room service food was mediocre, merely a few english language channels, no pay tv (you could (+) their room service for in-house dining are excellent too (+) the housekeeping and room service staff were also very nice and attentive

r in room breakfast), the staff at the pool restaurant, abderrazak is a gem

lack of meal options for kids the construction work being carried out cleanliness of suites (cobwebs/dust) the lack and

we had a drink one night and dropped the kids off at the kids club for an hour

didn t like that the spa is mixed, and even with a treatment i had to change in the female room and then go to a mixed

there is no room service

value for money hotel not a five star by our rating but a good 3-4 room service 6 times a week changing all linen and replenishing toiletries

excellent room service, towels and toiletries replacements

room service didn t change dirty bedding

very engaged and friendly staff specially the resturant s managers , room service and

pool but it was nice to sit beside the pool and relax on one of the many loungers with the bar and restaurant close by

the two major disappointments were that the spa had closed down and the tennis court was in very poor condition

breakfast wasn’t great and shower a tad cold

great breakfast. amazing upgrade (thank you mohammed) beautiful gardens and atmosphere...

in season — in early summer we were so happy for all the fresh vegetables and fruits served at breakfast and dinner; while the meals weren’t life-changing, they were still very good and

breakfast was amazing as was all the food we had

wonderful room, the wonderful view from the terrace and when swimming in the pool

badr is the perfect host and so friendly, our breakfast and dinner were absolutely deliscious

breakfast and coffee were worst we had there n morroco

views from the pool area were amazing

swimming pool, outdoor garden, homely feel, great service, food

cleaness, privat pool

house is amazing, well designed and beautifully gardened, the swimming pool is astonishing, making anyone dreaming of it

nice big pool super quiet

ly 2 rooms) amina is very kind

the pool, surrounding gardens and vegetable gardens are amazing

the berber tagine (and delicious berber omelette for breakfast) are the standout dishes, but there are plenty of other deliciously cooked moroccan (+) food was delicious with a breakfast to die for (+) unbelievable view very good breakfast (+) also nice sitting outside to have dinner and listen to music and great berber omelette for breakfast (+)the breakfast was all freshly cooked and so plentiful we didn t need any lunch. delicious. (+)me the feeling of the true moroccan berber life and finally the food was amazing especially the breakfast which was complete and healthy (+) the breakfast was lovely (+) dinner under the stars was exceptional as was the breakfast (+) the pool is great, the staff are lovely and the breakfast was delicious (+) food in the restaurant (dinner and breakfast) was great and plenty, although a little bit more pricey than what you would expect in

evening card games, pool / snooker, cooking class and just relaxing by the pool- you come here to unwind and reconnect

the pool and garden was a very special place to relax and take in the beautiful scenery

our room was beautiful, the pool was beautiful, the gardens were so well maintained, the views are incredible, the food was

pool isn t heated so be prepared for a chill

was amazing, hotel, staff, food, pool, kids area, horses

breakfast was excellent ,staff were very friendly the hotel and the rooms were very cleaned .

ordered a few things during breakfast and didn't receive everything

the staff are excellent. the horses are amazing. the pool lovely. the food is very good.

furthermore, the hotel facilities such as the spa , riding horses and arabian horse night that you can book for made our stay better

the room was clean and comfortable and i could enjoy hotel facilities (gym, large pool, restaurant (+)wifi and very clean have big swimming pool free parking thank you mr houssine and mr said very helpful persons (+) we had a wonderful breakfast around the gorgeous pool (+)pool, beautiful gardens, accessible gym, good location our host houssine was the best, so welcoming (*) brilliant facilities: gym and pools (+)like gym and aqua gym, biking very supportive for sport activity, and a big swimming pool and i wanna thank mr said for his smile and fast reponsebale and he was friendly with us, (+)pool area was very nice, very quite and clean and the service was exceptional (+)pool is enormous and very clean (+)hotel is amazing a large olympic pool (+) amazing gym and swimming pool

i like that there s parking right in the front and if there isn t, there s a gate that they can open up for you to

a spa and parking

the room was clean and comfortable and i could enjoy hotel facilities (gym, large pool, restaurant (+) the gym is perfect and included with the room price (+)pool, beautiful gardens, accessible gym, good location our host houssine was the best, so welcoming and made the stay so comfortable (*) brilliant facilities: gym and pools (+)mme khadija boussetta for her hospitality and kindness, the hotel has many accessibility like gym and aqua gym, biking very supportive for sport activity, and a big swimming pool and i wanna (+) a huge gym very well equipped and instructors are very professional (+) amazing gym and swimming pool (+) the gym is free during your stay, other services like sauna or massages are for extra money (+) also l'd mention that it's a fabulous place for the gym lovers, they have full access to a great gym along with great coaches (+) gym was ok-one is mixed and one is only for women

car parking area

the pool was lovely and clean and the gardens were nice and relaxing

helpful staff, had the hammam and massage in the spa and it was lovely and relaxing, the meals were really nice we were half board

everything was very clean and well maintained, the rooms are spacious and the swimming pool is beautiful

reached the restaurant so my husband and i were able to enjoy our evening meal once we'd put the kids to bed with absolute peace of mind

plenty of wifi to reach every room and the poolside

the room service was good and not too expensive

there were a couple of hiccups with room service but these were minor

there are 2 restaurants on site with one providing room service at no extra cost

a bit of a shame but they brought us a bottle opener and ice so we could byob in our lodge with room service

for a remote accommodation, room service menu could be extended

recommend a stay and we will hopefully be coming back in the summer next year - to checkout the pool and especially to receive royalty treatment again from othman

the room, pool, backyard, staff, decoration - everything was perfect

the breakfast included is very generous and the food you can order off the menu is very tasty

magestic view! very friendly stuff! amazing breakfast! and big rooms with amazing design!

to stay here just do it, i don t usually write reviews but this place has earned the following: breakfast is traditionally moroccan and absolutely fabulous, nothing too much trouble, you can take

room service a cleanliness a+

4) how come when you order room service they asking you to go to the reception to pay

the room service is awful, we asked 5 times for a remote control for the tv, no one showed up,

- room service very bad

two adults and two kids swimming pools, enough sun beds

it is extremely calm and perfect for taking sunbaths by the pool

bar serves alcohol if you want it

my teenage kids loved the grounds to chill

the garden, the pool, the tents are so amazingly beautiful

th fridge and airco), wonderful oasis like garden with lovely pool, extensive breakfast, tasty lunch&dinner and drinks available

they need better english speaking staff atleast for room service, reception

bad food dirty pool dirty room bad room service bad staff

not to forget the women of room service, providing us with everything we need

room service took long

cold pool, which is ok but why is no jacuzzi so strange.. plzz get jacuzzi management.

there was a lot of parking spaces

pool was clean some staff was friendly.

lovely garden and pool

the outdoor gym, football and basketball pitches, and mini golf make it a perfect place for summer holidays

the outdoor and thw pool

establishment of 10 rooms set in beautiful gardens with a small bar area

they have a spa and a restaurant on site so you have to go out to eat and relax

cleaness, hospitallity, staff, deliciouss breakfast and super

extremely helpful staff that cater to our every needs they even allowed us to do early check in without additional costs

a nice and very clean property, the garden and the pool are awesome.

good bed pool

wifi is

the rooms are spacious and breakfast is absolutely

well served breakfast and dekicious food a la carte

the place is very quiet and the pool is amazing

swimming pool

beautiful gardens with peacocks and lovely pool

room service was very good, replenishing of towels and bath ok

was beautiful and clean, the staff is really nice and the room service is very good

pool, room service, gym etc

24hr room service too

there was no qr code for room service in one of our two rooms, there were yoga classes, but one had to do research to find

all the staff is professional and nice. everything is so clean, room service is quick ..

the only bad thing is the food of room service

room service and bathroom could be improved

very good hotel with very good room service till late in the night and breakfast!

that you now have to pay cash for room service.

last but not least the room service is not existing, they dont bring daily water in the room and often they didnt change

the room service was very slow and the food wasn't what i would have expected

cleanliness, the ambience good room service,

didn t have the iron for room service, they can get it ironed for you that will cost you more than the room and no plaster

ilham for the room service

next to the hotel is great news restaurant ( you can order a room service from the restaurant) (+), staff and the room service fantastic (+) they helped me everywhere, whether it was guiding the taxi driver or ordering room service, they were always there to help (+)itself was located close to all the main attractions, the suite was clean and tidy with a daily room service that would leave the rooms in impeccable condition (-)the main waiter charged me 100mah service for room service (tip) wouldnt give money back (+) ordered room service via restaurant they asked me to come (+) it had room service (best sweet crepes i have ever eaten) 7 (-)was no room service and no water to get (-) room service was even worse than that

room it's self was amazing pros: -shutters on windows -working tv -daily roomservice -great wifi -great location with museums and places to eat near by -friendly staff -air

thing the breakfast was wonderful, the staff was amazing and the hotel it s self was

thought the spa was a bit overpriced but otherwise i think everything was fine

the staff was amazing as our kids locked us out of the room

nice clean room, friendly staff,good buffet breakfast

the rooftop pool area is beautiful and the food and drinks are brilliant

the breakfast was amazing, and well located very near a

the pool area is beautiful and perfect for relaxing during the day, and the adults-only concept makes it calm and enjoyable

spite ramadan).

room service was a bit of a challenge but this most probably was due to the fact that their english

room service very poor and restaurants at the property were over priced and did not cater to

we had no issue with the rooms and room service did a good job every morning to ensure the room stayed clean

areas for improvement: air conditioning sometimes lacking in rooms and common areas, slow room service, and waiting times at breakfast, especially at the egg

room service is also

staff, room and bathroom were spacious and well equipped, nice balcony and decor, very clean, room service was prompt and tasty, strong wifi, comfy beds with multiple pillows to choose from

the room service quite poor

i chose it for the proximity to the bus station, but enjoyed the creature comforts

great hotel, great value for money and affordable room service

the cafe downstairs did room service until midnight

the hammam / spa facility is very basic

the atmosphere by the pool at night is amazing, feels like a bubble out of time

great pool.

need to improve breakfast

breakfast

the room was neat, simple yet tastefully decorated, the room service lady mrs

shout out to cleaning staff on level 5 and hussain working in room service

more staff spoke english when ordering room service had a bit of miscommunication but not a big issue

no alcohol available for room service / restaurant, unusual for a hotel of its class.

breakfast was good, room service was excellent staff was very friendly

toilet paper holder fell off, ordered room service and they got the order wrong, water was turned off at some point in the night and ran

room service, breakfast & wifi were complimentary etc

of the time we asked room service for water it wasn't received and we had to keep asking and still wasn't received

are excellent especially the porters, room service staff & the smiling faces at the pool side restaurant/bar everybody was a pleasure to

- mall directly opposite - really nice breakfast - clean hotel well presented - helpful staff - room service - spacious rooms - simple bathroom - hot showers - very quiet and calm -

during the stay the room was clean and room service was also excellent

liked the 6th floor room service

absence de room service

he would always be attentive to us and ask about our day and food experience, and the beautiful room service lady who not only was kind but extremely friendly and professional lamia

location, pools, room service

the beds are a really great size and so comfortable with amazing pillows, plus room service

very clean, nice pool, staff, quality room service

indoor pool, 247 room service, fast internet connection throughout the hotel.

room service menu is a bit pricy they should work on expanding their current parking rooftop pool

the breakfast was ok, but the food i ordered from the room service was really bad and pricy

room service was dysfunctional, many items on menu being not available, that is when you manage to

the pool was clean and the room service was great

but there is a gym next door but it s very expensive - food at restaurant is good, same with room service very good bar/lounge is nice but alcohol is pricey but that s default in marrakesh

we also ordered moroccan wine through room service, and the server was exceptionally friendly

room service did not provide dental kit and slippers

the place is very quiet, ideal for a peaceful time away from our kids :) i enjoyed the hammam and the relaxing massage

the room had a large bath which was amazing, and the room was big and spacious with a ground floor terrace that led out onto the pool

the place is very quiet, ideal for a peaceful time away from our kids :) i enjoyed the hammam and the relaxing massage

like we were in a private villa at times - all staff were wonderful - very friendly and helpful - spa was amazing and very reasonably priced

very nice spa area

room service staff were all lovely and the food was great

staff were amazing, great customer service. room service was speedy which is a plus.

you are about 20 mins walk down a very busy road, better to get driven from the hotel or ordering room service

the inclusive breakfast buffet was amazing, food on the rooftop and room service was delicious, facility is well kept and clean, staff are polite and accommodating

we arrived late and missed dinner, but we were able to order room service

breakfast was good ud83dudc4d, location was amazing but cleaness in bedroom and bathroom totally

breakfast could be improved. location is nice.

breakfast was good shower plenty of hot water super comfy bed

breakfast is acceptable the hotel location is perfect

the breakfast was always fresh and delicious with option for massemam, omelette, or cream of wheat with

me in, walked straight back out and left the door open)

very friendly helpful reception, catering & room service staff

staff where great, room service and free massage!!! pool view and great location

the room service

everything was awesome, from reception, to the animator in the pool, to the room service

didn t see menus or anything)

they had room service but the phones didn t work

room service not available in the evening after 10pm

no one was available on room service contact no

no late room service

staff was very friendly property was clean and well kept from room service was amazing

the food in their restaurant was very good, we also had room service for dinner with no extra pay

road the staff are amazing very friendly and helpful always smiling and welcoming the food from room service is amazing its fresh and tasty housekeeping is very good the spa is the best me and my

room service is not 24/7

the wifi was bad

absolutely no guide for anything, everything we have to ask for example ask which number to call room service, which to call reception etc

the staff in the reception and room service, restaurant and cleaning

i called for room service 6 times to order food from their restaurant and they dont pick up, when i call front

away from this hotel service is so bad room service sooo bad chefs they don t give sh

staff were very helpful from the reception faisal , housekeeping , room service and the

room service was done little late in the day and clean towels had to be asked for couple of times

room service was quick and breakfast had lots of choice

room service food always arrived cold

reasonably priced giving those who may not want to leave the hotel plenty to choose from, even room service menu seemed to provide plenty of food options for those who want to stay in

food ; heated swimming pool; very helpful and always at your disposition plus they have a great room

about 15 minutes walk to the medina good and prompt room service if needed, prices for meals not excessive

we had to pay at the time of purchase

prices of the food for room service was very reasonable, even cheaper than some options you get outside with both western

location, clean, comfortable, luxurious. fast room service

od in one way, but if you order room service with a card, you have to go to reception to pay) be careful where you store the room

room service was extremely friendly but i kept on ordering hot water and getting tea

other than that i could not say a bad word and room service had it up in a

food at the in-house restaurant and room service were both amazing

service, room, choice of 8 restaurants, room service, a full casino since 1920s, night club

room service is very limited, and they have selected type of food available, you cannot order

problems with door and aircon in room, basin had no plug and no food room service as advertised.

the room service was very poor and not once was my room cleaned

air conditioned...room service

one pillow burst as i put my head on it, tried to call room service / reception and the phone was dead, so went down to reception to complain

room service

sn t really made clear) fruit

that some prices are higher than in europe while the quality of the service is so poor: - room service food was horrible, especially given the price

my wife and i wrapped up our trip in morocco here, and went for the hammam and room service, and it was all spectacular

my phone in room didn t work in junior suite so couldn t call for room service

cleanness receptionist toilet size room service many restaurants and markets alround

room service was great, they really clean the apartment when you re away, a special shout out to

quality of finish, beautiful balcony, clean linen, comfortable big beds, cooling loft pool with elegant seating/lounging facilities

pool was below my expectation

swimming pool has no seating around it, so can't be used really for sunbathing and was out of service during

pool isn t the greatest so don t expect to be swimming a lot

private beach the staff the african grey parrot room service

big room, good room service, quite easy going experience.

also there is a spa at the hotel which comes in handy

spa in the hotel was nice

very comfortable room and working wifi for my overnight stay.