lameia from room service and cleaning did an outstanding job, keeping everything spotless and well-arranged

a big thank you as well as mimouna from the room service team

mohammed in the reception) and house keeping staff, room size and furniture, good breakfast and room

lubna from the room service, she is such amazing person and made me feel home big thanks for her

the staff are very coopetative .. walid at the recetption the room service team are amazing

the room service we had ordered in the meantime was redirected

room service and food was nice but very expensive

whether it was room service, front desk, or the restaurant team, everyone went above and beyond with a smile

perfect, special mention to mr oussama & khadija from ge team, room service team and servers at breakfast

perfect, special mention to mr oussama & khadija from ge team, room service team and servers at breakfast

the rooftop terrasse was such a nice place to spend the evenings, the room service food was also delicious

room service nice view clean room nice breakfast all of all good experience i will book again next

shortness of amenities, room service understaffed, not easy access, no tooth brush, no shaving set, no preoccupation

loved the rooftop pool, good spa/inside pool also and the service was amazing

excellent pool with dj

only few things that needs touch up is room service and maintenance team

with some names that deserve to be mentioned like samir from the reception, alami restaurant and room service manager as well as oumayma with her big smile on her face every morning during our

entertainment here in this season the price for room service of breakfast was too much no milk in room for

safe and secure room service breakfast was very good staff were lovely and kind

staff is amazing all the way from the door man, receptionist, kitchen and room service

always a smile and friendly breakfast was good

breakfast was good. the pool was perfect after a long day

the room and the house look like a palace! breakfast is superb!

the wifi was week and inconsistent

excellent meal for me on very short notice following my arrival at the house and made a fantastic breakfast spread for all the guests in the morning

eaning)

don t have room service! don t have a separate/ twins bed. just sofa bed!

- location - room service

room service need to be improuve

neither the receptionist nor the room service were taking our calls, we had to go out to look out for the towels from the reception

staff were very helpful and very approachable, service was excellent, the room service was great, even the security team were so helpful

and we had an ocean side upgrade plus flowers in the room and a birthday cake sent up with the room service singing happy

comfortable rooms, nice view from7th floor, great pool, great restaurant, good room service

ambience, staff, breakfast, restaurant and room service were all excellent

om service) and the front desk gentleman from tangier who helped us a lot by recommending the

of all, i want to congratulate the staff for their amazing work from the receptionists to the room service

child s bed unavailable, room service - tried to get my half boarding dinner in the room unsuccessfully

would of given this hotel a higher ranking if it wasn t for this incident, we ve ordered room service at 11:30pm and received it on time then went to sleep and by 2:30am we got waken up by

staff was very friendly, in reception as restaurant and room service

huge room, high floor, spacious bathroom, clean, stable wifi, delicious room service, polite staff

room service stops at 23h00 !

was perfect

they reminded us that we have forgotten our valuable things in the two rooms and safe box the room service was excellent too

room service

) the room service restaurant was wonderful with delicious foods and very good price

lean room, room service, laundry service, hairdressers, parking service)

everyting was amazing breakfast room service .

the service was top

very good breakfast provided with the room service

not to forget the breakfast staff and the two doorman who were incredibly welcoming and helpful throughout our stay

room service was very good and very fairly priced

everything. the hotel has everything and a swimming pool. room service was also nice.

24/24 room service beautiful hotel

room service needs more help

the thermos of hot coffee i can order through room service.

otels restaurant)

location, a wonderful sea view, a beautiful scent, the staff of the restaurants, reception and room service are all distinguished and highly polite

it also curtailed me in ordering any room service , which in my opinion is revenue lost for the hotel

rabie, a room service staff member for his excellent communication skills with the guests

moroccan dishes in the room service card were not available & the person who delivered it obliged us using a bit of a rude

additionally the room service has nothing to do with a 4* hotel, as we couldn't even order the food from their

room service people don't speak english, when we called to ask some question, they hangup the phone

the room service cleaned our room the next day

there is no room service

room service workers very lazy

have a great time, reception and room service are doing a tremendous job, thank you

continental breakfast

was just perfect from front desk to housekeeping as well as room service

the food was just ok for room service

the food from room service was very good

it says there was room service, but i guess they would have to go outside of the hotel to get food

good wifi

eaks english) and excellent wifi. location is okay.

wifi is quite slow. guest are not allowed

very nice staff

special thanks to sukaina who interacted quickly to our room service request

a/c and wifi all worked fine

my wife and daughter booked a session at the hammam spa and thoroughly enjoyed it

stay for our family of 4 (kids 7 + 10)

breakfast was special up on the roof patio

clean, comfortable, great wifi, good locations and the guys working there are also fantastic with helping us with all our

wifi was ok but not brilliant

were in room number 5 and the wifi was very spotty

free wifi

wifi was good and the place was very clean

location cleanliness amazing staff delicious breakfast very stylish decor

from the beautiful terrace with the perfect sunrise/sunset views to the delicious and plentiful breakfast and moroccan mint tea to the comfy beds and in room sound system playing tranquil music,

we asked for our laundry to be washed and everything was returned in perfect condition

wifi is occasionally spotty but still quite good compared to other places in medina

the rooftop terrace and breakfast was also great

excellent location nearby bar and pool pub room service

location, staff, room service

my wife was sick and she wanted to have breakfast in her room but they told me they don't have room service and i didn't like

nice pool and bar, good french restaurant onsite, room service and some nice little touches

way bigger and nicer and the phone was working so was able to order from room service at night

the bar had a great view and there s a pool on the 8th floor

wifi

wifi is free but slow,hotel very well located and near to everything.

and close to bars/restaurants

the wifi,the shower and the housekeeping.

also, the breakfast was one of the best in our visit to morocco, room was tiny but

located in the old part of time it is not that easy to find so having access to wifi makes it easier

the breakfast was unusual for us norwegians, but fantastic still

the wifi needs to be more accessible in the rooms and on the terrace which is beautiful

breakfast on the rooftop was great, too much food to eat

slow wifi, and bad signal

wifi can't connect in the room. there are many suspicious people near the hotel

wifi was working

amenities: had to ask for towels, there was very little shower gel and wifi doesn t work correctly mold stain in the

room service was consistent and trustworthy, with daily cleaning that kept my room in perfect

the room service is good and they are very clean and

services were good, parking was available, room was clean and tidy and breakfast was

the breakfast was delicious

all was good. breakfast is super good. supportive staff.

room service nonexistent couldn t make the wifi work breakfast disappointing staff charmless

the garden, pool, room service, reception, all amazing

the customer service of the reception and room service staff was not good.

-room service was not really good, slow response.

they offer room service, but the phones dont work, i had to unplug mine due to it beeping all night

the food is great, starting from breakfast to room service

room service was not good

ordered room service and the food was not all that good

1-poor response to reception calls 2-bad room service

property was very central and had many amenities available ie room service spa

room service was really good and the price was high value

it would have been nice if the jazz bar music was a bit more upbeat and funky to dance to

view over the swimming pool, nice breakfast, and the staff were really friendly

nice modern, clean room. nice garden bar area

the bar and pool area are great for relaxing after a day sightseeing

delicious desserts from room service, made me think we should of tried the restaurant

we had the room service as well and the food was good however it was a bit pricier than restaurant outside

unreliable wifi, even slower and less reliable room service

had to leave early ) and it came after i left

i ordered breakfast room service one day

are extremely basic, no tea or coffee facilities and were not cleaned by room service even once during our four night stay

room service

i also tried their room service and the food was really good

:)) the girls in the spa did everything what they could to comfort you and did a good job

h flr)

good parking

great breakfast

disliked the fact that the swimming pool is also available for people who are not hotel's guests

hotel was incredibly beautiful and well-maintained, with a fantastic view and lovely pool areas

the pool area was beautiful and the food was lovely

room service

room service is extremely slow , no gym

would be helpful if the hotel had a guest information file in the room, including a menu for room service

breakfast to your room. awesome pool and view. nice seating area by pool. parking too.

breakfast

the same lift is also used by staff for room service deliveries, luggage collection and delivery, so you had to wait nearly 10 minutes at

room service is excellent, staff very friendly

and thanks to ibtisam, firdous, in respecting and reservation , and thanks to hind from royal room services

the room didn't have information that would have been helpful, like room service, laundry costs etc

the room service food is exceptional

warm room service spacious bathroom special decoration

wifi issues and room television didn t work

staff - breakfast by the pool - gorgeous traditional food with exquisite ingredients - free parking

there s also safe parking and a small shop nearby

ady owner ) were very friendly and accommodating and helpful breakfast was very nice , will definitely recommend to our friends and

very poor wifi, we had an apartment on 4th floor without lift!! dusty apartment

the only negative is that wifi does not work in the rooms - i was forced to go down to get the connection

the wifi was free but kept disconnecting

the wifi speed is good

there is a good wifi and aircondition and all you need for a perfect stay in tangier

parking for car or motorcycle is large and safe

breakfast included with basic buffet options large room with fridge is comfortable there are a pool and gym there is a lobby where you can get coffee or tea wifi was

clean, very modern, good motorway access links, perfect parking and safe

breakfast!!! yummy!!! private parking, a/c, elevator, great hotel!

the swimming pool and its adjuscent area is also very charming

staff even accommodated to provide us room service as we didn t prefer to dine at the restaurant since it was late and we were tired

housekeeping youssef, sukayna and the room service team ensure everything is super clean

i also loved the breakfast the following day

swimming pool was on maintenance and not accessible

t not from the airport)

good parking place

close to the airport clean and spacious rooms nice swimming pool area

comfortable bed, great breakfast and cafe downstairs. very easy access to airport

the late supper on the patio by the pool was excellent, and our waitperson was so kind

my room was very clean, comfortable, offered a nice view onto the yard with the pool and it was also very quiet

the staff were very helpful. booked me a taxi and allowed early check in.

parking spots plentiful available and guarded

breakfast was a little unusual in terms of selection.

great and helpful staff, quiet and safe area. availability of car parking with 24 hours guards.

especially siham the room was clean, comfortable and calm there was a little bit of everything on breakfast it's easy to access the

om service) girls really loud in corridor, some of them had their babies with them while working

wifi did not work

need to imprimee the room , the tv didn t work , no chanel s , empty swimming pool ,

wifi was good

that is the fault of the website booking

loved the hotel, the cleanliness the facilities, beautiful pool and ambiance, the staff are so kind and helpful

we arrived very late and our flight was leaving before breakfast opened, but they managed to arrange some snacks for us so we wouldn t have to leave the

i will be back and i am looking forward to sunbathing on the rooftop and have a swim in their pool

the roof terras is lovely with a relaxing pool

roof top with pool and great for am end of the day drink

we needed an iron, for example, but luckily we arrived in the morning and the person doing the room service and housekeeping (rosario) was very friendly and helpful

great location, beautiful room with a kitchen as

great location, good wifi. nice modern bathroom.

wifi was not great and parking, coffe machine did not work when we tried all the electricity went

kitchen is small, but good equipped - you can find everything you need

sily solved with ear

no wifi in rooms

wifi only worked in a certain area of the room.

the wifi is good

wifi not great

my kids loved the loft

internet home screen only in spanish made it challenging to log on to wifi

my kids loved the loft

we told the receptionist the wifi connection was really bad we were told it was because of the storm

the beds are comfortable and the wifi works well

ife, chopping board) was limited

was a good size, tea and coffee making facilities available as well as microwave in communal kitchen space

not much use of the kitchenette since there was no stove

very clean. small kitchen facilities were good and the shower was good.

can, perfect location (in between centre and main road), free parking, free coffee&tea, adequate wifi (+) good wifi (+) spacious room, easy parking, fast wifi (-)the wifi isn t great and you can only choose between very hot water and cold water (+) wifi worked well (-)the capsules didn't have working wifi and the staff refused to help. they just said,

the a/c was bad and the bungalow was located at its worst, also during the previous stay the kids crashed a glass on the floor of our room and the staff was not able to bring a vacuum cleaner

good parking - always possible to find a place

the hotel pool is lovely, a bit chilly in october but i like the fact it is shielded from the winds

is located on the beach with beautiful garden and swimming poll, tennis court and nice bar with good food

prices good for food swimming pool had too many in it at one time plus children running around jumping in and parents with wet

bar was the same but with the adfition of a huge bulls head

parking can be tricky - head for parking san sabastian in the town - they park the car for you and

good location if you have a car: close to tarifa and since the beach had many algae, which our kids didn't like, we chose to go to playa bolonia, which is also just a short drive

two, male, staff who were looking after the bar and restaurant were rather grumpy and

day we arrived there was a wedding function, the bar and restaurant was packed but that was only to be expected, so we went out for the afternoon

was a fantastic value for the ammenities, a pool, cabana and restaurant

wifi was free but a little weak

the service at the bar was very fast and reasonably priced

bed was confortable, the room had a/c working well and the wifi was good

there was a private parking, free coffee and tea

so the coffee machine for breakfast is rubbish the chef makes american style scrambled eggs and the pasta is not worth eating

the included breakfast is great with a delicious selection of hot or cold food

could have done with a few more sun loungers around the pool....

loved the music playing in the garden and around the pool

garden, lovely pool and facilities, good breakfast, kind and helpful staff

the bar shuts at

the pool was right in front our the room, only a little noisy at times with many kids in the pool

kids making a lot of noise in the pool

there was an outdoor bar with very friendly bartenders

there wasn t much choice for breakfast.

the room service menu needs to be improved thanks

nice staff

room service wasn t great unfortunately

staff from reception, concierge, room service, restaurants argan and tuscano, life guards and horse keepers were extremely friendly

room service food wasn't the best

we stayed in a bungalow amoung the lush trees with our 2 kids

the gym worked well and was easy to find and get the keys to

fab breakfast. amazing facilities - pool gym

grounds are lovely; great swimming pool; also a gym; breakfast is very good with lots of variety; the rooms are very

is very close to the main road , very dangerous for kids

i did laundry and i had room service for dinner which was 3 cheese burgers

are always little service bobbles

the room service, which was slow and when staff gave us an incorrect order, they refused to correct it

om service delays, etc

the room service staff were top notch

was a bit disappointing wouldn t rate as a 4* housekeeping came into room without knocking breakfast not a great

wasn t working properly also they charged me extra money over the price i paid for the breakfast also is bad and they are not

welcoming, generous, they brought fruits to my room along with water, this was during ramadan, breakfast was included, and they even brought sohor to my room, my room was very clean and spacious

this hotel, they even have a hamam downstairs but i didn't use during my stay, the smooth early check in ( 2pm ) and late check out ( 12:30 pm ) was just fantastic

have a hamam downstairs but i didn't use during my stay, the smooth early check in ( 2pm ) and late check out ( 12:30 pm ) was just fantastic