no air conditioning, no room service, bad wifi,

under painting no wifi breakfast is very poor

o choice ) the hotel smell painting there is no room service even i stayed two night i have met the room service lady and ask them to clean my room

always friendly personal, also at breakfast and reception and room

the hotel was noted to have a restaurant and room service, it doesn't

also mohamed who provided a welcome assistance at the restaurant and superb room service

option in breakfast and hotel gives only one water bottle in room

breakfast was average, gym and pool was below expectation for a 4 star hotel

breakfast was terrible very very limited options, coffee machine not working and management seemed

is very friendly quick service laundry service fast internet location is amazing hotel is very clean great and tasty food, and it

service level not upto hilton standards. room service closes early.

there was also one day we had to pay for the coffee, eventhough room service had forgotten to leave coffee/tea bags in the room

1. no dine in service. 2. room service.

room service ended too early and started too late

the hotel is perfect, staff restaurant : perfect room service: perfect & biggest thanks to hotel

plenty of parking in the basement and on the front of the hotel

the same line of breakfast

breakfast could be better. more eggs options

breakfast was nice and delicious

ied-omelette) no alcohol serving

the guys in the reception were really nice and helpful. closed free parking.

breakfast is quiet good

the breakfast was very simple and poor

great breakfast,the cooks are very friendly as well as the floor staff.

location, parking available

fattah and abdellah, as well as the entire team at the reception, restaurant, housekeeping, and room service, who all showed great respect, courtesy, and hospitality

very good breakfast, good bar, rooms are not big but are comfortable, very clean and very friendly and

bed, 2 minutes from zenith tram, , really helpful staff, great breakfast would definitely recommend

a friendly place , great breakfast, nice bar downstairs with restaurant and football

the staffs were great, clean environment and lovely breakfast soukaina , mourad , said ,ayoub , youssef thank you

customs and norms along with providing speedy check-ins and out whilst ensuring day-to-day room service needs are met and all of this with a smile on their face throughout their busy

we did not have breakfast at the hotel so can t judge except once

the room service food is below average

room service time need to be extended

om service)

room service/language barrier information for guests were unclear

i ordered room service twice due to ramadan and it was nice and

the room service achraf, driss

room service got our order wrong

room service - delayed and food wasn't really tasty

very good room, and good breakfast, good variety!! good gym!

what is worst is that our kids were stack in the elevator because if the power outage

wifi is slow and it was hard to watch some videos

additionally, the hotel s parking area was extremely narrow, making it very inconvenient to park the car

were in this hotel at the very beginning of our trip all over morocco and after 5 different spas we can say with certainty that it has the best spa in all of morocco

wifi didn't work in my room, pretty basic

wifi stopped working 2 times during my week long stay

the wifi was down during my stay.

strong wifi signal

spacious room, comfortable desk, big window, good wifi very close to the train station

location nice size room , good room service , staff very good

mohamed on the morning shift, as well as the two gentlemen who prepared and served the breakfast buffet they were all friendly and attentive

breakfast is good with many options

in addition to, allowance late check out for genius3 member and the special treatment, they gave me more time to check out

nice and comfortable hotel. good breakfast.

staff for room service for available

room service staff

live station for eggs to order could also be added room service could be a welcome

the condition of the room was bad and the wifi didn t work well on the 5th well

comfortable and spacious room, good city views, nice bed and good wifi too.

and on bathroom floor and floats to inside the room too, paint coming off from the walls, they do room service but dont change bed sheets, pillow covers or even blankets all you d find used by

room service is not satisfactory

the wifi signal was not good, but when you get some the internet was good

nice place in the centre, with the great breakfast

breakfast need more options!

we also had room service and that was really good

we didn't try the breakfast, but the room service was delicious and quick

the room service orders delivery were a pot late

room service hung up my call when he did not understand me in english

the food from the room service

the free breakfast is awesome, and the 24hr room service is great for a weary traveller

this is such a small critique, but we thought the a la carte room service menu was a bit odd and could be edited/expanded to include

we had room service which was reasonably priced, plentiful and convenient

cleaning was good. zineb room service girl was doing good housekeeping

- also one of the room service came on the second day to check if i used something from the minibar

room service was helping, they gave me an electric kettle for the tea

the wifi was pretty much non-existent in the room and the shower head was broken.

slow elevator, slow wifi .

very nice breakfast, very friendly people, comfortable parking.

kindly reserved a car parking space outside hotel door found it tricky to find coffee shop and restaurants which did not

wanted to order room service but no flyer or phone number available

room was dirty, room service do not use vacuum cleaners, you have ants and bread crumbs everywhere

we carry a kettle which is handy for washing taps ,handles and wc before room service turns up with the magic cloth

understand french and arabic more so communicating with the reception and room service and the reception was really tough, which led me to sleep without air-condition in the

also i liked the room service staff who can help with whatever you need inside the room and cleanliness everyday

staff - breakfast - room service

old town, fantastic service, the food is very good too, both the ground floor restaurant and the room service

room service was quick and supportive

room service was quick and value for money

pleasant, welcoming, room service, know what you needs, smiley faces, comfort and convenience

wifi throughout property though not published as such

location, nice staff, wifi worked well and my single room had a little balcony witch was nice

located hotel, rooms and hotel clean, staff friendly, wifi and hot water worked fine

lastly the wifi was fast and worked well

wifi wasn't good

room service number never answer!

rooms, staff, room service meal

the menu for room service could be a little more varied

if all was at expectation if i needed anything else that could made my stay even enjoyable the room service quality was really good cannot wait to go back

he was quick fixing the worries i had about the 1st room i was given ++24h room service

nice spacious rooms, updated bathrooms, good room service.

stuf and brakfast and room service

the breakfast was filled with many good choices

had kind of a slump in it right on one side where i was sleeping, and the mini bar only had a bottle of water and a can of coke in it despite listing prices for a bunch of other

the other worker also very friendly but not as good with english -we arrived early and they gave us an early check in -the rooms on floor 6 were very spacious -location is

just wish the hotel will have a small in house restaurant to enable guests order and have room

the stuff we re extra helpful especially hassan at the reception and fatima at room service

i manage to fix some myself with the help of room service staff

breakfast was best we had encountered in morocco

thank u so much i appreciate & the breakfast was very

room service no tawels no shampoo and shower gel when arrived

and there is no room service

taps, torn bedsheets, no room service, no kettle or cups or water bottles or tea bags

spacious room with balcony, good room service.

this guy kept calling my female friend and myself

the breakfast was delicious, excellent.

no hot water, and awful breakfast

a very poor breakfast

breakfast

in addition, there were no many options included in the breakfast

i felt comfortable, the room service is good and it was very clean

neighborhood where the hotel is located

wifi was unstable and most of the staff does not speak english, which was a big challenge for me

is in an area where parking although provided puts the car at risk of being collided into by passing vehicles

the parking is very narrow and challenging

upscale, served by waiter, both in the 60 seat restaurant with glass to street view; while the room service was perfect as well

this property is very clean and tidy, excellent room service

very nice hotel everything was great room was nice with good wifi and big balcony

the breakfast was generous and the location was convenient for all attractions

is a temporary bemole, but the associated cafe was under renovation so we ate breakfast in the lobby downstairs, and occasionally there were some construction sounds

room service tray outside room was heaped w old food and not a great sight upon arrival

which extremely inconvenient when travelling with a stroller i would also suggest to add : a room service menu in the room

room service is quick

we called for coffee from room service that we are happy to pay for

en you ask they direct you to the instagram page of the

final price for laundry was over three times higher than what they told us at the reception the day before

cool decor, in the center, staff helpful, good wifi, goood breakfast

it was supposed to have a spa and hammam, but it haven't.

the wifi was very weak and the restaurent was never open.

i used the laundry services which was quick and reasonably priced

breakfast was ok, hopefully they'll have tweaked it up once they're more established.

parking was a bit of problem but was solved amicably

location,nice new renovated hotel,clean,friendly staff,simple breakfast do not expect too

we were travelling by car and booked parking which was provided at a nearby underground parking spot

hotel seems to be quite new, the location of the hotel was good, the breakfast was good and the staff (especially nada) were very kind

room service works quickly

we ordered a morrocan breakfast that sounded cool as room service

room service is opened 24/7 and the staff is truly kind

loved the rooftop pool and restaurant

the gym equipments were not working, the pool was not heated and could be quite cold in the mor

welcoming staff, nice full breakfast and great room service

wifi was bad, and the night club across the road was very loud, we also witnessed a fight from our

wifi wasn t great, and the lights on the stairs didn t work

there is a good breakfast and excellent service

300 diram a night 30$ comfortable bed nice shower hot water good wifi in room 406 bad wifi in room 409 i enjoyed my stay keep up your good work ac in

we order room service dinner and took a lot of time

in kenzi was great staff location room service facilities spa i have been in kenzi for all of my travels to casablanca and i will

room service when i requested food that not hot enough.

by bar

not having buffet at dinner, improvement on room service menu.

room service was very good

room service including fresh towels every day

room service crew always trying to find ways to make customer at pleasant mood.

clean. staff are friendly. location is good. wifi is fast.

the rooftop bar is nice, good food and a nice

extra bonus for round the clock room service, that's really exceptional

have liked to see a few more vegetarian options on the room service menu to meet a varied dietary requirement

room service was no better, showing the same lack of professionalism

room service forces you to buy a bottle of alcohol after 10 pm even if there is a glass in the menu

the breakfast was very nice room service foods could be better

i was very tired after a 24 hr flight so i ordered room service

very important for alcool drinkers, it has a bar with a lot of liquors choices, including room service

the room service food was excellent

hotel smelled. water pressure poor. room service slow. shampoor watered down.

room service was welcoming

service in general

e rest of the food we shared that day and others are good, so it s likely that

i would say the room service food was not good, caesar salad in particular was very bad.

ception, room service and the restaurant)

staying there for new year s eve) the worst part: got food poisoning after a cesar salad from room service

staff and location with great room service and facilities

tea making facilities would be good if provided in room instead of paying for room service

we arrived late and the doormen and front desk were very accommodating, even ordering a meal for room service which we enjoyed on the terrace

wifi service was hit and miss in our room, so we had to depend on reception in the common areas to

beautiful hotel and spa with lovely rooms, thoughtful design, and extremely comfortable beds

room service staff very active

iron , no kettle in room and the room service phone was broke with wires hanging out the plug socket looked

halima, the in-charge for room service, would make sure you never have to ask for anything and it s already available for

room service is excellent and well priced, and cleanliness and hygiene are well respected making my

but there were damp patches on the walls behind the bathroom door, which i did not like, the room service came in the morning to clean, but then during the day she tried to come in while i was

ordered their room service, it was good

reception and room service staff very responsive and filled every wish we had

special thanks to bouchra for room service

room service was amazing

we checked-in the hotel late at night so the room service was quite useful and yummy

they don't offer room service.

nothing much all ok. maybe a bit of variation in room service foods can be added.

wifi could have been better in some areas of the room. no room service menu.

no room service ud83dude1e but the room was equipped with coffee, tea and water which is great

location, room service, street view

when we arrived we were told the restaurant was not open, only room service

best thing i loved is the room service woman she s so professional, the staff at the reception are nice too but the room

location was good and room service was fine.

in late and restaurant was closed but room service runs until 10:30pm which was great

nice people at front desk and room service

the design, the comfort, the spa, the staff, and room service are all exceptional

care and attention from staff at reception as well as breakfast restaurant team

variety of restaurants and lounge bar are

i didn't like the breakfast

friendly and accommodating esp imane, omar , the bar tender and the roof top staffs for both breakfast and

no room service

the breakfast wasn't good enough and there were no resturantant or room service to order food

no room service after 8pm and no cleaning items

he was very helpful anything i asked him he ll try to do his best to help me specially i had my kids with me and my old parents so it was perfect for us, thx a lot to the staff

house dinning/breakfast could be added for extra comfort of guests who wishes to dine-in their rooms

i guess the room service food was below average

very slow to receive food in room service and french cafe expect to wait over 30 minutes for it to

room service food was not the best also, it s a bit overpriced hotel

are rude the rooms are in a bad condition, room service is slow and i really don t understand why would 2 people carry one order on 2 trays,

room service is good as is service

ordered pasta from room service and i found a small piece of metal in it

room service was very good and the room was properly cleaned every day

was a very good place, can walk to many places from here, great room service, cleaned daily, plenty toiletries, the staff are really nice and welcoming,

is no bottled water there is no minibar there is no room service no tea or coffee anywhere there are not even signs for how to use the phone contact

room service and cleaning staff also giving a genuine caring smiles understanding the frustration

ordered room service for dinner and the order had to get confirmed 4 times

i felt comfortable, the room service is good and it was very clean

had a chicken sandwich on room service, it was great, almost a double and with french fries

excellent location, friendly staff, good room service

room service works

from magda at reception to ikram with breakfast the manager , the airport shuttle

the rooms are spacious, modern and perfectly equipped

the breakfast service

nice breakfast, convenient location

the wifi worked well throughout the room and breakfast area

the speed of delivery in the room service is

- flies at breakfast; room service quality varies - some time very good, some time tables and floor are full of dust and

room service did not bother cleaning or providing water in

concierge, room service and bar staff are just amazing and always making you feel extremely welcome and taken

room service was also bad

room service must be improved.

also, a special thanks to the housekeeping and room service teams - they really did a fantastic job and everything was always clean and the food

is bad, restaurants under the table was dirty so i couldn’t eat… so slow room service, we asked iron, it came after 45 min

room size was good room service was excellent

chose to have room service for dinner each night, the tagine were amazing and great value for money

room service: can bring both food and drinks to your room

also there are 3-4 parking spots reserved for the hotel, so maybe if one is unlucky all are occupied upon arrival

good breakfast but you have to wait more than 40 min

good wifi

tinny parking

staff speaks very little english so it was a challenge eating in the restaurant and ordering room service

staff are great thanks to the front desk and room service department

room service closes at 11pm

stuff are very friendly and helpful from the reception, housekeeping,bellman and room service all are excellent

elevator bathrooms only have toilet papers and don't have bidet, for arabs we use water also the room service usually knock the room door and open it directly without taking confirmation to open

room service slow but good

service was always super friendly from car park to reception to room service and restaurant service

the room service is good

room service, facility, view of city and mosque from top floor,

very nice hotel with amazing staff. the food is excellent and the hotel offers room service.

room service food tasty

room service

breakfast choices noise from building works on top floor delay in service

om service plus

we can really recommend the kind and very professional room service, who brought delicious food

and you could only have the buffet in the restaurant otherwise wait until 8pm fo a la carte or room service

ramadan, the hotel information had not been updated to reflect this re restaurant menus and room service menus

to find by car with a few parking spaces outside

the wifi was excellent with no extra charge or the need to constantly reconnect

dia) was kind and helpful

we enjoyed room service, the restaurant in the evening with a singer and band, and the moroccan tea room for

room service

we ordered room service and the food was really good as well

they can improve the room service food options.

i loved the bidet!!!!!! 24/7 room service was awesome!!

the restaurant served excellent dishes and the breakfast buffet was the best on the

laundry, customer service, common sense, lifts, ventilation, toiletries, safe

mini bar pricing was ridiculously high for such a hotel

that bar ,, the location of the hotel