ordered room service and the food was very good but they didnt bring me the vegtable as it was listed on

no room service or pool because of the pandemic

room service was terrible

find them nor the valet, they seemed understaffed and when i tried calling the valet and for room service they weren t always available

my entire stay no room service was provided even when explicitly asked the front desk

we checked in no one told us there would be no room service

room service and support at the reception not a the level of the hotel

the food in the restaurant and through room service was just awful

on site restaurant, room service. valet parking

was eh did order room service and dined at the restaurant the morning of check out due to convenience

wish i could of ordered room service, no facility available

the room service was okay

had a restaurant, no room service

st as at bar alison went out of her way to help us

somehow remembered my name amongst all the other parents bringing kids to college

room service facilities could have been improved a lot

city view wasn't great, but not terrible either. no room service or minibar.

no room service

room service provided

wasn't open due to covid, however, room service shldve still be provided whether if it was only order and pick up

the room next to mine had partially eaten room service food outside their door for 24 hours and no one ever came to take it away

we didn't eat at the restaurant or use room service, but we did use the fridge/microwave in our room and both were clean

is perfect, across from pnc park, great food available, room service was on point and the staff was kind and

, no room service on home games

i like when my bed is made up everyday by room service, when there isn t daily maid service housekeeping gets short-changed without the

the staff were extremely friendly, the server who brought up my room service was even wearing a suit

we ordered room service from the fabulous restaurant downstairs and it was delivered quickly

was told there was room service available 24 hours

way room service was served

i got a steak from room service that was not cooked properly

room service, warm cookies, and an indoor pool!

options and room service were very confusing

was included with price but didn't say it did not include room service needed to be more

at 6:40 we still didn't have breakfast so we called room service and

we had room service, salad was not plated

i had room service when there was continental breakfast offered in the lobby

room service was polite and on time as asked

room service was awesome

room service brought the wrong breakfasts

room service was lovely as well all the staff

quality was the best i've ever had and i travel frequently room service timing and quality of the food was impeccable location of the hotel was absolutely

room service was also prompt and delicious

no room service

a little sad not everything was open

no evening room service and limited breakfast room service menu

i ordered room service & they brought the food with silverware or napkins, so i called the front desk and

on ottoman, stale chunk of bread on floor, food stained/crumpled room service menu, ice bucket lid not clean, counters didn't look clean --it wasn't awful, but for

room service was very very slow

we enjoyed the friendly staff, and the room service as well

we ordered room service one night and it was great other than the caesar salad was not edible

they server breakfast with very limited items in the room with 20% room service charge and some delivery fee

dollars for wifi access

room service from fl2 restaurant was beyond great

we had one night we just felt like going downstairs for food, and yes, room service was available

room service on the second day dropped the ball

straightened room upon our return, and also the housekeeping staff was so sweet and obliging), room service (which honestly got messed up the first morning, but was handled beautifully), (-)dark room, small, bar limited, no room service, no info in room bout services. (-) service was slow both for room service and at the restaurant (the rebel room)

we were on the 7th floor and could still hear the bar goers yelling, cars speeding down the road and car alarms going off until around 3am before

we believe the bar could have stayed open longer

birthday, but didn't get any replies besides the first message

dark room, small, bar limited, no room service, no info in room bout services.

food choices on room service

room service was amazing

hallway to our room had room service trays & trash that was there the entire weekend

door she unlocked my door i said hey she apologized and continued to the next room announcing room

would like to have vending machines for snacks or room service.

room service knocked on the door at 8:30am even with a do not disturb sign out.

rgotten

$22 parking fee, undisclosed $35 fee incase you order room service

the room service and space were excellent.

d fall off account, however i was never informed it would be on card)

room service was right on point

was disappointed with room service - both the options and the operating hours

one of the biggest things is that room service is advertised and when i tried to use it, it said it was unavailable

lacking is clear- easy- good room service

restaurants are in the casino so if you have kids you have to order to go or through room service

the beds and pillows are pure comfort. room service superb

lack of room service

staff was amazing and the room service food was out of this world!

not a lot of space in bathroom. no room service menu.

us in and was a dream extremely friendly and courteous- room was clean and spectacular view- room service was fast and courteous- food was amazing beautiful

excellent service from the front desk to room service personnel

two room service employees kept trying to open my room door when i clearly had the chain attached so i

terrible bed. no room service.

was like it wasn't part of the hotel: we entered in the back, went through the aisle where the laundry facilities and storage room were located

the shuttle service driver was as nice as nice can be

a two bedroom which i was surprised was actually two separate bedrooms plus living room and full kitchen everything was impeccable and user-friendly and a decorated very nicely

the pool has to close so early

have previously stayed at this location and had no complaints so i wanted to bring my kids to let them bring their new new year and experience peace before we moved into our new home

was awesome and easy to find, shopping center was close, plenty of parking, swimming pool, fitness center, and outdoor lounge

it also had a very clean pool and a great breakfast, so we were able to keep everyone entertained and fed

they also offer room service and complimentary bathroom toiletries if you ask (razor, comb, toothbrush (+)hotel and room service was excellent (-)room service, because we had to go to the front desk to get items that were not taken care of my (-) no room service, refused to pickup trash in rooms or lobby (-)breakfast and room service and customer service

great job checking in, breakfast, and checking out

the wifi was not reliable

wifi is so slow and the bed is out of the date.

wifi was terrible had to use my hot spot