plus there's room service for both food and alcoholic drinks

big beds, nice bathroom, close to the airport, parking.

the rooms where so. big the breakfast yis good

breakfast is just fine

yes breakfast was good good service the beds were clean comfortable

the room service, they disconected all electrical systems tv.

in wifi the free coffee tea and cookies in the middle floor hallway and my wife love the 24 hours room service that it does cost a bit more but the food it's delicious

room service was slow and expensive

there s no minibar but they have good room service.

wifi is not good

clean with good wifi and good breakfast

friendly staff, clean facility, breakfast, parking

rooms were comfortable, staff helpful and the free breakfast a bonus

private parking garage, breakfast included.

kids don't get free breakfast

large comfortable bed, good-sized room. convenient car parking.

bar with alkoholo / soft drinks on reception

protected parking

location, parking lot, starbucks

change several times from suits for diferents reason, there was no remote, there was no menu for room service, there was no phone and mede me move to front desk for my complain

absolut 10, a refrigerator will be nice, because for a relax time is boring asking for ice to the room service or go down to the bar to buy it

comfortable bed and pillows. good room service

the indoor pool

gym it is not internet and not busy line the phone in room

breakfast disappointing

of hot water, tv not working and old control remote put together with clear tape, breakfast offer just coffee to drink and nothing else and the lack of being truthful from staff

the safety, the location, the facilities and the breakfast

good value and close to the airport. breakfast was provided as was an airport shuttle.

breakfast selection, the housekeeper service was very friendly and efficient and the window view

nice, clean accommodation good facilities breakfast was ok, wifi worked

the comfortable room, and the breakfast where fantastic.

location. parking

price which is as an overall excellent option cost-benefit, wise good breakfast and practical

good wifi signal

corn , we were able to set our free shuttle to the airport for the next day and even better the breakfast start at 6am which allowed us to have it

the building and all the facilities, breakfast was really good and bed was comftable

room space. wifi

the reception staff is really good their room service is really good

breakfast was very good and room was clean and comfortable

they have single use and styrofoam dinnerwear in breakfast

wifi sucks the breakfast is more a less the maids service is good the tv service sucks the hot water works like

wifi connection is really bad

wifi and the facilities worked very

the breakfast was mediocre though, fruit not ripe

coffee in the breakfast corner taste like soap.

staff is really nice, and the rooms were clean, it was a nice surprise to learn that the breakfast was included

close to a shopping mall, breakfast included

breakfast is always good, staff great

delicious breakfast, excelent location!!

we like that it is adults only and we can walk for a meal or nightcap

pool

pical

the place has a parking lot, so you can leave your car there and just walk everywhere in the village

impeccably clean room and swimming pool

it's mexico so it can be better sound proofed. church firrs cannon. people make noise in pool

however i really liked the stay, service is excelent, room service and breakfast are incredible

convenient parking place

com it looks like the breakfast is a big part of the hotel, but when we went down for breakfast they informed us you have

and prices - great service and friendly staff - very good location - easy access with private parking space

spa staff were really good a their job

nice, cozy and clean, parking lot & pool

quiete, nice garden with pool, we also liked the patio with dining area

nice green spacious outdoor pool area

the pool was dirty

nice, cozy and clean, parking lot & pool

are no spa services on-site

beautiful hotel with a lovely pool and jacuzzi, spacious and comfortable room and very helpful staff who helped us arrange

retreat with pool and rooftop jacuzzi, great restaurant, and amazing rooms

there's no fitness center, spa area, and nothing about this property was impressive, certainly not warranting a price that is

hotel opens up to a lush garden, with a fine restaurant, a pool and jacuzi section with a wonderful view to the cathredal and the lake

the woman at reception was warm, welcoming and they offered valet parking

bar with fireplace was also nice, service in the restaurant - perfect

even though there is valet parking, you can create a traffic jam in just one minute

doesn t specifies that there isn t parking and instead you have to leave your car at the valet which unfortunately in mexico is not a

the people were very helpful and even once did our laundry for us for free

parking attendant was great

very basic but spacious room . private parking available

there is no room service, good luck with the new project!

the rooms are very cozy and the view from the pool is amazing!

good place for children due to the swimming pool but if you want tranquility this is not the place if you are

we did not have breakfast

good location, friendly staff, on site parking

the service was great as were the bar and restaurant

very nice bar and roof pool. nice and elegant facilities

went to the spa for the most marvelous spa experience i have ever had at a very good promotional rate

from the security staff), the room(super clean), the facility(the garden, the hammock, the pool), wifi, water pressure, he food(everything we've ordered was delicious), the garden (-)pictures of the pool are misleading (+) we hung out by the pool all day and the view is spectacular (+) the roof top pool and restaurant had an exceptional view towards valle's rooftops and cathedral, the water was (-) dog were in the restaurant and by the pool (-)pool is very small (+) beautiful rooftop bar with a nice pool with a view (+)location, view, pool area, bedrooms, staff (+) we also enjoyed couples massages and the terrace pool (-)pool doesn t open until 10, and with a toddler we would ve been up there as early as 7am if we

flexibility on dates changing, the spa is not at the hotel the bed are not that

nice garden, pet friendly, private parking - ok

hotel is esay to reach by car and it has plenty of parking space

pool doesnt have heater yet (they already bought the heater (june, 2018), they will install it very (+)inside and out, and the view is something out of this world, you can watch the sunset from the pool area (-)cleaninless could be better and the pool so small and cold water (-)water pool (heater was off - by mistake, supposedly), shower run out of hot water in 3 minutes (+)com give false impression, for example the pool is in reality tiny (+) small as a shoe box and did t delivery what they advertised pool it's durty small and very

the rooms were spotless and the pool was relaxing

the hotel had a wonderful restaurant and spa as well

cold pool

love that there is a bar and restaurant on site with awesome staff - gracias gabriel

had a great stay at this hotel - we loved the pool and deck area, the private balcony with hammock swing and the easy walk to the lake and centro

quality of the room service food was terrible

room service was the worst, on the first night we ordered a bottle of wine and some french fries

food in general was great, but on a chicken sandwich i ordered from room service one rainy evening the chicken was dry and didn't seem fresh

wifi in the room so plenty of time to be alone with your thoughts while enjoying a private pool, room service and a beautiful view of the lake

we had to wait 2 hours to receive a room service from the restaurant. bad service

room service included anything in the restaurant menu and coctails

facilities, warm pool, kind people and nice rooms, although not the very best food but you can go a lot of good

comfortable beds, warm pool, jacuzzi, quiet place, great location- very close to restaurants.

cleanness, the gym is well equipped

i would have rated the stay exceptional except for the restaurant and pool service

breakfast was delicious, location was great, close to dine and coffee shops, secure and nice, i

breakfast hour could start a little bit earlier.

the breakfast was good and the service good.

hot tub water and pool area dirty

a beautiful breakfast is included every day

no mini golf no bicycle noise

architecture fantastic scenery waterfall near property golf tennis lessons

pool was great, didn t get a chance to play golf.

pool golf course

was very comfortable, great water pressure in the shower, food was excellent, spa services were excellent and easy to get an appointment

great heated pool

the water of pool

it is a very quiet place to spend a few days with the family and offers plenty of space to explore with a small child

liked everything but it s important to mention that there is no elevator for pool access, so if you have any mobility problem you might find it a bit hard to go up and down

was one of the reasons i chose that place), it was