there was no room service!!!

the room service is too expensive

room service menu had limited selection.

also there is no room service in this hotel which was disappointing

have like to have a room service option, and earlier hours for the pool/beach towel service

room service

for a 5 star hotel there should be room service.

no room service

room service jacuzzi broken one elevator on end was scary with rattling and food malfunctions

great location. great room service done daily.

can hear room service in the morning, which isn't their fault, they need to work and socialise

we found that a large bag of snacks we left in the room just disappeared, probably took away by room service as trash

heavenly

room service had to be asked to service our room and staff interrupted our sleep several times to

tached restaurant) can deliver to front desk for room service delivery including $5 daily voucher

no restaurant for room service.

only complaint was that it took room service more than one hour to deliver wine glasses

free slippers and free water bottles!pool and jacuzzi and awsome daily room service!

room service and the onsite restaurant were expensive

needed room service

not much selection from room service menu

glass cups, not plastic. also instant coffee and real milk. room service would be awesome

no room service, restaurant or cooked breakfast. not beachfront.

of room service and minibar which meant you needed to go out of the hotel late at night to get a drink

no room service

- room service comes late in the afternoon (3pm) (-)no room service (+) view, room, room service was so fast, pillows were great, walking distance to everything (-)menu in restaurant/room service could be a little more extensive (-) room service neglect (+) size of room and overall design cleanliness - excellent room service (-) the room service menu in the room is just breakfast but very pricey (-) only serves breakfast, no other meals or room service available (-) we chose the hotel expecting room service and breakfast as advertised but we were told the restaurant was closed due to covid (-)no room service, no pool, no restaurant,

pool could have been a bit deeper for me to be able to swim some laps in the morning

early check in

spacious room plus hot tub (i had the deluxe king) #3 good facilities (common work space, pool, gym etc) #4 decent location, close enough to the beach yet not directly on the busy (+) there is a 24hour gym (-)was a daily surcharge to cover beach towels and other amenities such as the gym (-)i wish they have a better gym, perhaps a real pool? (+) great facilities in the hotel - restaurant, gym, bar and pool (-)i expected a larger gym and more of a pool area (-)gym very basic and partial ocean view room nonexistent (+) the gym is really good there too being 24 hours, with towels and disinfectant to wipe down and also a (+) it was nice they had a gym, although it is tiny

they accommodated me with an early check in

instant coffee packets in the room but room service was always there to give additional

you could order from nearby restaurants, but no traditional room service dining.

breakfast was poor. room service didn't't happen.

i didn t like how unfriendly the front desk ladies were and the room service food was nasty as well and to expensive

had a lovely time in waikiki however sometimes our daily room service was questionable

room

indulgent vacation foods a wonderful club, talented live entertainers and very fast and efficient room service, valet and onsite dining

order room service one night and by the time it got to my room 1 hour later it was cold i wasn't

good room service food ask for their specials

room service options a bit thin

fast and excellent service everywhere from bell boys, room service, restaurants to consierge

excellent room service and copious amounts of toiletries provided

the big let down was the quality of food from room service which was basic, bland and very disappointing

staff, clean facility, top notch room service

the politeness of the staff and the quickness of the room service

there was no 'room service' as such - just fresh towels and rubbish removed

no room service without prior request

you have to ask in one day advance for room service clean and always asking for towels and toilet paper daily

location is perfect, room service is perfect.was better than expected.

loved how close the hotel was to the beach and how the room service were always cleaning our rooms

the shower bath room was full of sand and the air conditioner did not work at all until room service came twice o fixed it on the first night

the restaurant was innovative and fresh cuisine that also offered room service

restaurant closes early so no room service after 20 pm

was not overly comfortable and getting room service was not easy, but honestly super small issues

location. swimming pool. ac. room service. bathroom design. friendly staff

the food from room service was also extremely disappointing for the price

no shuttle service to beach and other areas. no room service.

the room service was amazing and so thoughtful!

the only thing i didn't like was room service was suspended due to covid.

no room service after 9 and only 2 tiny bottles of water in room

family and i felt disappointed in the lack of amenities no room service no more breakfast by the pool bar no comps to voyager for the inconvenience of

could have more choice of late night food at the hotel, room service maybe

the room service food was just ok

would have been nice to have options for room service

room service, bar closed after 10pm, hotel beach is not so good but a fairly good section of

i was disappointed there was no was room service

beds very comfortable and size of room sufficient. facilities good and room service excellent.

no food room service. breakfast was very expensive.

be good if room service went a little later

also, no room service is offered

would have liked a room service option

bed was small and not really comfortable and additionally the hotel didn t have room

room service does not show up in 4 nights stay

room service was great the first 3 days but slacking the rest of the week. pool kept clean.

room service was delicious and prompt. servicer were excellent.

clean. regular room service

clean, room service daily

the staff is responsive to room service requests, and the room itself is no-frills and charming and pretty adequate

view

has full range of pots, pans and

really friendly staff, groovy vibe, pool on rooftop, room service menu looked great, location !

breakfast can be like room service

the room service menu was a little limited and closed early, but the abc store on property made up for

ey give qr codes for guest's convenience but i didn't try it)

the front desk staff was very nice, during check in, helping with room service orders, and check out

the view from the room and that we were right on the beach loved everything was local loved the room service the restaurant and the view from it

the room service was excellent

room service! cleaners didn t come everyday! long line at lobby!

the breakfast room service meal was not as good as the dinner room service meal.

that was a bit confusing was how to order room service

also, even with the do not disturb sign, there were several interruptions from front desk and room service

there was no room service

we had one day that we had our room serviced and amenities that we paid for.

advertising room service and spa and wellness. none of the above exist.

we had paid for full room service but what we got was hallways littered with rubbish and dirty towels

hotel, clean, comfortable beds, pool is small, waikiki beach is a bit distant, but quiet

location clean comfy nice pool

the staff couldn't do enough to help you and the bar in the hotel was ran by a gentleman named earl who was great fun to

pool area also great

everything! the staff, pool, price, location, buffett and cleanliness!

daily room service was awesome which made the room like the day we checked in

the room service was really good

room service breakfast was beyond expectations

a lot of restaurants in the hotel and near it the only bad thing was that the hotel didn t have room service

was very easy and fast, room view was spectacular and the room service staff was so friendly

room service cleaners was not as good as i expected

would love room service and upgrade in coffee machine in room

best ribs i ve ever had from room service

no room service

to give a care for a beach towel, long lines and only one restaurant for room service as well room service wasn t

was the perfect size, kitchen was well equipped and had everything needed, and the room was very clean

but it works out because of the kitchen in room

pools and lagoon is in close proximity to the ge tower and so convenient for our kids

the beach is great for kids and adults

paradise pool has fun slides for the kids

there was room service available for lunch and dinner

there was no room service for breakfast. only the suites have tea and coffee provided.

husband and i tried to order room service once during our stay and never reached anyone

ing apps for ordering

room service could be better. better food selection.

burnt toasted cheese sandwich from room service

right in the middle of everything excellent coffee bar and acai bows right downstairs fantastic room

we had room service twice

the meals are also beautiful whether room service or a quick bite at the pool bar

however they provide a single use disposable coffee cup on their in room service tray along with a plastic wrapped package containing sugar sachet and creamer sachet

location was great the hotel was nice it was a pain that we had to pay for room service (cleaning) so we just cleaned ourselves (-)room service (and is overpriced if you ask for a change of towels) not a clean room (-)no room service as i was sold

location, local hotel staff, free internet, free coffee, nice pool with a view, modern gym, convenience store offers good selection, very safe place to stay, great restaurant with a view

gym was brilliant and pool area too

my favorite part about this hotel has to be hotel gym and hotel gyms are not my favorite but this one has the necessities

the bed was comfortable and the pool was good.

restaurant options were extremely expensive and room service was eye wateringly so.

needs updating

lack of the ability to get room service, and the high cost of valle services per day.

room service very good

eggs benedict and of course the in room service

healthy, simple but very filling home-cooked breakfast

large rooms were amazing, our bed was very comfortable and the breakfast on the terrace was delicious - we will dream of it, as well as of the beautiful garden

the home-cooked pancake breakfast with bacon were excellent

breakfast was served with love every morning and was delicious

a bit of confusion regarding breakfast time. also wish the pool was in service.

room service was overpriced.

the breakfast was great, room service meals were ok. the location was awesome, staff were great

the meals for room service were so bad

room service chicken salad was terrible.

ordered the banana but pancakes from room services- hands down best pancakes i have ever had in my 50 years on this earth