hotel staff, property, breakfast, pool, etc

very stinky gym, nails hanging out the bathroom room door, shower doors would not stay closed, broken bed lamp,

location off the highway was convenient and quiet, easy to find, lots of parking.

nice staff and good parking.

extending the breakfast hours.

they have wifi and free coffee in the morning

breakfast was good

a laundry room is available and complimentary breakfast is a don't miss

clean and good breakfast bar

breakfast could be more favorable

beds were comfortable, rooms were clean and air worked great, and the breakfast was good too

room service delivers food in plastic trays and paper bags

mely one woman in particular) was offputting when i asked about room service

room service ends at 10 as well as their store closes at 10

the room service came in take out containers and not real plates and cutlery

very nice and clean! enjoyed the room service and the bar!

very nice hotel. quiet and clean. above expectations. room service was also good food and fast.

the room service menu wasn't over priced at all

overnight room service could have been better when i asked for extra clean towels

room service was amazing! hot & tasty food delivered promptly!

room service was awesome

was closed and no room service on sunday

beautiful i did want room service and i called and they said they didn t provide that which i thought was a little

restaurant and room service food was fantastic

a little pricy for no room service

everything was clean, and the room service was great

pecially breakfast!)

easy check in, room service was very nice! food was awesome!!

made ordering room service very unclear and for the breakfast part didn t provide us with the door tag

breakfast from room service was amazing

the lobby and bar area was beautiful. the staff was amazing.

outdoor pool

parking complex with construction and so busy

the pool and hot tub could have been cleaner.

breakfast included and very roomy fitness center

very comfortable rooms, nice breakfast, and staff was very helpful. all very friendly!

pool was closed for repairs when i arrived

breakfast was excellent

bed was comfy and clea. wifi was great and made it easier for me to get work done.

access from back parking lot requires a key.

very good complimentary breakfast.

no room service, long walking distance from the garage to the hotel.

we ordered room service

the room service was very prompt

but the previous guest ordered room service and the plates were left in the hall in front of the room for two

at times going up to our floor, the phone was connected wrong and it rang both the front desk and room service at once and then stopped working but it was resolved quickly

expectations about room service were not met

room service didn't make bed

room service

we called room service friday evening 3 times & never could get an answer

not eat breakfast,had a bad experience,with manager at front desk and room service personnel

lastly, the parking lot & access roads were poorly maintained

there was plenty of parking

breakfast was good. lanette the manager on duty was amazing, she was so helpful.

cleanliness, location and breakfast was great.

looking people roaming parking lot

bed broke the 1st night of 7, no ice, no towels, no room service at all

room service never brought a requested extra blanket

side and around the hotel parking lot) i was so afraid my car would get broken into

the staff was friendly. the room was nice and clean. the wifi worked well.

notta, except the parking.

not the greatest welcome when i arrived. no creamer pool was closed

parking right outside by the room's door because it's very convenient to carry in luggage.

the breakfast was very good

the pool was very nice and clean

fluctuating water temperature in the shower breakfast.. from the microwave did not impress.

i wish they had an indoor pool.

the pool was a bit cold but it is outdoor and not much they could do about that.

good location, breakfast is good.

the comfort, cleanliness, safety, staff, breakfast

not enough parking at night

hard to find the entrance - driveway was hidden inside the mall parking lot.

also the pool was nice and warm

array of items in the small market corner to purchase

this hotel is in the same parking lot with the woodland hills mall and the cheesecake factory

very clean, comfortable beds and pillows. pool was clean and fun!

don't have room service

wish restaurant had more menu choices and expanded hours for room service.

we did not get room service even though we stayed two

the carpet in our room was old, and room service didn't come on saturday at all

room service closed to early

maid service, no room service, no restaurant, part of the pool area was taped off, no towels at the pool one day

stayed at other hotels that continued to serve breakfast and had room service) there was no coffee in the lobby no room service the construction areas were messy

no room service or dinner available the night we stayed

room service and breakfast available

no room service

no room service without calling for an appointment

cocktail in the lounge, the bartender told us she'd be back to wait on usafter she delivered a room service dinner to a

an exceptionally nice staff, good room service, and a nice pool.

quick check in and good parking.