the room and pool was pleasant

parking lot needs attention, badly

parking is a little tight but manageable even with a full size truck.

parking was very sketchy

breakfast was nice the staff was very nice and very friendly and helpful the room was very clean

front desk and room service was good as check-in was smooth

room service

the pool was closed and that was a big disappointment.

breakfast was disappointing with no hot bar, but understandable with covid precautions

fitness room was extremely tiny.

helpful exceptional front desk personnel, friendly room service staff

toilet noise, coffee really bad, paid for room service but left to go to starbucks

room service has to be asked, it is not automatic carpet was not really clean room needs to get

breakfast should have been free! room service was horrible! dinner choices were terrible!

wasn't informed during check in that you have to request for room service if you want them to clean the room during your stay

pool, gymn, room service

didn't have a great check in at all, the ceiling fan was full of filth, the room service never came in which they were supposed to, then the front counter manager tried

there was no room service

no room service after the website advertising said room service

room service didnt come horrible view out of window to a furnace rooftop and toilet backed up

room service food is always really good

was double charged for my room service meal but it was quickly remedied once i brought it to the attention of the front desk

room was very comfortable. food ordered from room service was excellent.

room service knocked to service room even though do not disturb sign on

location was great! the facility was very nice and room service was prompt and accurate.

not clean shower didn't work humid wifi was spotty

the room was at the end of the hall near the parking lot and on the first floor

the room was nice and clean, and the breakfast was great.

clean rooms. fantastic breakfast

everything from the cleanliness to when you first walk in, the comfort of the bed, the huge breakfast, the courtesy of the staff and the overall look and feel of the hotel made this an

the website said they had dining and room service which we were informed upon arrival they had neither

the restaurant staff was very friendly, especially room service!

bouts of diarrhea the next day of a road trip)

needs more room service choices.

room service 5-9pm

nice little pool area too

it was good for us, because my teenage kids preferred the late breakfast

entrance/exit was a bit weird, and the parking seems to fill up rather quickly, even though my visit was during the week, so i'd imagine

there were kids running the hall for a bit when we first arrived. (not any fault of the staff.) (-) however, i know i had a long day and 5 kids to get settled in, and for all i know she had a long day of dealing with customers (-) annoying when you have to be so e were and need to get the kids fed (+) it was good for us, because my teenage kids preferred the late breakfast (-) noisy kids next door

would have liked better quality food for breakfast , as i've had at some hampton's' wheat verses white toast or bagel; muffins with

the price we paid for a suite

$) there was no daily housekeeping and no room service

left room service list out 10 pm night before so that breakfast would be delivered early

from, osiris, in dining, to rosa, nighttime room service expert, who is a delightful woman who loved meeting everyone, and then samantha, bo

room service was fast and very efficient

fore 10 am), outlets on one of side of bed didn t work if you turned off lights,

ordered room service on a friday night, the next morning the tray was still outside our door

the breakfast was great but i wished room service was available as advertised

fixtures in shower and bathroom sink, dusty everything, carpets not vacuumed, super early room service

yummy breakfast everything was great pool was nice

like having bar and restaurant/ room service available when tired of going out

my dinner i ordered from room service was prepared perfectly and was delicious

good value for room service and breakfast in the restaurant

room service would have been nice, but overall i have no complaints!

we were informed that the staff would be limited, and that if we wanted our room serviced, we should be out of the room by 10:00am

complementary breakfast was very good

breakfast wasn't that good, not that much of a variety

the pool was very nice and the breakfast offered a lot of variety.

free parking and wifi

in the kitchen

had to walk to and take elevator to guest services to connect with room service

ordered room service breakfast and it was delicious

are still working out the kinks with room service because it was very hard to get ahold of someone to get food

this hotel was absolutely beautiful. the room service staff was so very polite and helpful.

ordered room service which seemed alittle over priced.

love the rooftop bar and

upon arriving, we were only told then the pool and roof top pavillion would be closed at 5pm for a private event

a few steps away, everything is brand new, clean room and nice bathroom & shower, rooftop pool & bar provides a really nice view for taking

the bar tender on the main floor was awsome

reception staff and our waitress at the rooftop bar were very friendly and helpful

the reasonably priced room service is also a bonus

room service was fast but the food was terrible

great character, staff was exceptional, room service was speedy and good.

staff at desk and room service top notch

room service brought me the smallest piece of salmon i d ever seen and the wine was awful

i ordered room service for the very first time in my life (from the bar) and it was there within 10 minutes (+)the hotel was very clean and the room service was delicious! (+)clean, quiet, close to airport, fast room service, and every staff person i met was great. (+)room, bathroom, room service (-)breakfast was not a serve yourself arrangement...had to order from menu or use room service. (+) comfortable and wonderful room service (+)rooms were very nice hardwood flooring and art gave it a modern feel and the room service was awesome my son really enjoyed the chips and queso (+)the room service! (+)the beds were great, room service was quick and the shower heads were awesome! (+)rooms were nice & clean. john was very helpful. room service was nice to have. location great!

really friendly staff, easy check in / out with no issues. fantastic pool.

also had indoor pool but did not

booking, i likely didn't look close enough to see that the pool was closed for renovations

wifi was extremely slow and hard to get in.