spotty wifi

the curtains did let in some of the parking lot light

parking lot walk throughs by staff

price -very friendly checkin staff -good location/easy to find -parking good with easy access -shower hot water and pressure decent -nice size refrigerator -a/c

cigarette butts in parking

room service. no ice bucket n0 coffee pot.

just toast coffee tasted horribly old room service

room service needs to be improved.

room service didn't make the beds, even though we made sure we left nothing but the sheets on it

every night we were there, the housekeeping staff knocked each morning, even after i stated room service was not needed during our stay

we did have room service for towels, beds, etc which we didn't expect to have due to covid

breakfast, room service, pool, and gym we're closed for covid, but we were not told this when booking and

when we asked for room service and the stains were still there, we were informed we were supposed to ask for new

when we booked this hotel, it talked about a restaurant on site and room service

asked for room service and was not given any

the room was very clean but getting my room serviced/cleaned daily was unacceptable

told that room serviced/cleaned daily was unacceptable

no room service to clean our room even though we put the sign on door

hotel charged a $100 pet fee even though i had no pet

very close to hershey park, perfectly located in same parking lot as gas and food,

good breakfast

the breakfast was much better than a typical

cleanliness, good breakfast, great coffee, and very friendly staff

offer trays for guests to take breakfast back to their room

breakfast was good

the staff should tell you upon check in that you need to request room service

the room service was ok, not the best food

no room service, no scale in the gym...

although we didn t utilize the service, there is also a room service option available

room service was offered through a local restaurant, and it was good

did not bring the room service to your room

renovation not finished beds not very stable had to call for room service after 3pm

housekeeping, no room service, no complimentary breakfast

) room service came in during the middle of the morning while both myself and other guests were still

no room service so we had to eat at o reilly s or eat out

no information packets in the room for room service or anything to do in the area

charged me way too much even for calling room service and charged me different high rate from what i paid for the

room service was extremely expensive as 2 spaghetti and meatball kids meals were 50 dollars

room service worst ever

we really appreciate the room service cleaner

the staff were friendly and the room service was excellent.

from the front service desk to the valet, to room service, everyone was really pleasant

i tried to call a few times to order room service but no one answered.

breakfast not applicable; room service was good and the black angus burger was perfectly cooked.

staff at front desk/room service were awesome

ordered room service

room service was excellent, food was very good overall staff were very nice and professional

, free, ample parking) full-service harrisburg hotel, my favorite for 10+ years

there was 8-10 kids under the age of 11

advertised game room. they had one game in corner next to pool. kids were disappointed

to no room service

lack of staff cleaning carts and room service trays were left for 20 hours

everything from the room service to the cozy beds and probably the best showers a hotel could ever offer

minor observation but the restaurant/room service could pay a little more attention to detail

booked this hotel as it had an airport shuttle but didn t realize the hotel was 15 min from the airport

we didn't order room service as there wasn't a good place for both of us to eat

room service was great the first night.

no room service

the towels in the pool area/gym were out of stock a few times.

were kids running through the hallways at all hours of the night