something happened with the room service on the last day of my stay

room service wasn't up to par

apparently no room service either

as well as they did not have room service

would have liked 24/7 room service and definitely lunch room service.

everyone i encountered was so pleasant and helpful, from the valets to the front desk to room service

unfortunately, due to covid, no room service after breakfast.

no room service and couldn t find open restaurant on premises except for breakfast

2- they did not provide daily room service as

the room was fantastic and the room service was prompt with wonderful food

dinner - room service

room service breakfast was delicious and the bed/pillows were so comfy!

on two occasions to order room service

morning room service pre ordered the nite before was great and the valet was so helpful

room service exceeded expectations

breakfast was really good as well

i loved all the details, the roof top bar and how amazing the front desk staff was.

our room was handicap room so bathroom didn t work well no continental breakfast

clean and spacious! nice bar and the staff was excellent!!!

having the breakfast menu in the room and pre-ordering breakfast was a little trickier to work out

everyone from the front desk to room service, bars, restaurant was very helpful and courteous

absolutely best room service and the most amazing dinners!

i loved the vallet, the staff, room service, everyone was great

card that i was not aware of before hand my credit card company charged me $ also when ordering room service there was additional fee charge that was not stated on menu it was noted on back of

there was another entree or two to choose from room service for vegetarians would be nice to have bamboo toothbrushes and other more eco friendly

room service took a little long, but my order was very beautifully presented and extremely high

day room service left us a note apologizing for the inconvenience but they were out of towels and

no maid after first day room service was bad

room service was only supplied if requested. hard time getting towels.

the only slight dislike was that there is no daily room service due to covid which i get but that's one thing i enjoy most as a mom coming back to a

the pool area was nice and the kids loved it

i had a full kitchen for a price of a regular hotel with none

breakfast and the cleanliness also the convenience of being on the canal

staff was very friendly and accommodating. breakfast was good in the morning.

the room was amazing, we got a king river view, and it had a separate living area with a full kitchen

was a little more expensive than i thought it should be. they didnt have room service.

no room service

i like the location, it was quiet we had good room service

parking garage was expensive, no room service and a dresser drawer in our room was broken

we ordered room service and came down for the free breakfast

night staff went out of their way to accomodate us with room service from the bar

room service was very high. elevator required a key for each floor which was annoying

any and all of the food ordered through room service.

i also hated that we were going to get room service for our daughter and she just wanted wings and a pepsi and with your automatic

the lack of daily room service such as emptying the trash, new towels, or a bed change

the staff was perfect. so helpful from parking, check in, and room service.

the room service was good, but the food wasn't anything great

the staff from concierge to housekeeping to room service was so friendly, personable and accommodating

i had 2 room service meals and they were

hotel bar was great food and drinks. comfortable bed

liked everything but we did order room service and they didn t have what i originally ordered so i changed it when they called us,

room service so if you get in late there is nothing to eat

no way to get anything other than room service

location and room service

room service wasn't available

i was supposed to get extra pillows and never got them...room service was closed :( (-)didn't have the usual plastic wrapping and a tip left for a housekeeping was found under the room service menu which was very sticky (+) no cleaning or room service was ever offered throughout my 4 day stay (-)the room didn't have much lighting. having to request room service the night before was strange. (+)i enjoyed the breakfast, room service, and architectural details.

clean nice property good property good sleep great breakfast!

the laundry room door was repeatedly locked and the front

nice pool

pool area had a small area with mold and/or dirt that was disconcerting

was on main floor and super noisy, no hot water, room service was early, we sat for 20 minutes in the restaurant without even getting our order

they add on tip to room service so i dbl tipped

ice machines didn't work. no room service, parking. a/c very noisy and disrupted my sleep.

room service was cheap

room service stopped at 11pm and breakfast stopped at 11am

would have liked an open restaurant after attending the fever game vs just room service.

staff is beyond wonderful, we came in at midnight from our concert that we went to and the room service and restaurant were closed

ordered room service for dinner

room service was not good not many choices at 11 pm ordered the chees and meat snack and it was

hotel with amazing room service, and everyone of the staff we talked too was excellent

room to be bigger not understanding room service

room service were too much below expectations

we left for our event, when we came back we had no room service

was perfect, bed was comfortable, staff were polite and friendly, friday's had room service

breakfast was delicious and a wide variety of items

was disappointed the room service came on plastic plates with plastic utensils

room service closed @ 11pm

room service was easy to navigate online with qr code

the high charges for room service

room service is not available 7 days a week.

asked for room service beds to be made etc they never came

we ordered room service from tgi fridays and it never showed up. we went to bed hungry.

staff from the valet, to front desk receptionist to room service/ housekeeping were inviting and respectful

coffee in the room was more water than coffee, and there was no breakfast available for room service

bed was comfy, but the sofa/ pull out bed were very uncomfortable for kids

room service was good

that was kind of inconvenient for us in particular because the room is already very expensive and room service obviously isn t free

we ordered room service twice, and each time the food quality was not that good at all

room service menu was really limted

ordered food from room service and it was good but not what i expected for the price paid

hotel does not have room service, however there is a great colts themed dive bar, named basey's, right down the street

they did not have room service. a little pricey, if you are booking directly with the hotel.

don t offer room service so you had to clean yourself and go get your own towels trash bags they lied about

i personally like hotels that have room service: however, the reasonable accommodation was fine.

unfortunately, they don t have a kitchen/room service

suite had plenty of space for my family and included a mini fridge, microwave, coffee maker, and kitchen sink with a little dining table

easy street parking

our room was a couple floors above the street-level bar which has outside tables

little noise from the bowling and the bar downstairs stays open late so could be noisy.

parking wasn t the most convenient but it was expected with the

for the star level, this is a nice hotel with reasonable room service

much around in regards to restaurants and the hotel didn't have a restaurant onsight although room service was available

did offer room service but when we called they said they had to cancel room service for that day as they

room service

there was no room service provided

- no room service

wifi staff

in our freezer didnt work and there are no ice machines on the floor, there was only 2 dryers in laundry room working

had a nice gym and appeared to have a large laundry room

free laundry

room service

list of places that delivered food and room service menu

room service was a little buggy, and are room cards/keys didn't want to work ,had to keep taking

close to the airport. breakfast was good. room service was good and room was clean.

free break fast. room service, cleaning, is daily.

very outdated, tub was stopped up and they did not fix, room service not available

talked to the room service twice during my staying to clean my room but no one cares

room service didn't come for 3 days

on site restaurant. room service.

i would have liked a room service menu in the room for the first night instead of having to go down to the hotel bar for

wasn t open, breakfast is overpriced, they didn t have anyone put salt down it was icy and parking lot was icy and slippery

no free breakfast

loved the little bar area in the lobby

fire alarm going off, elevator breaking, no parking

the lady at the bar was so friendly and efficient. the beds were comfortable. room was clean.

expensive but with good breakfast, free wifi and free parking - nice large room with tv, microwave and

that ut was pet friendly. it had breakfast

great location and breakfast.

i liked the breakfast and the gym facilities

location, free parking, free breakfast

there were very bright lights from the parking lot flooding our room all night and was several times that we were woken by fire trucks

complimentary breakfast was a plus

the complimentary breakfast was very nice

the pool time. and hours and also breakfast

very clean and breakfast was great. kids enjoyed the pool.

pick up at airport took an hour , bar closed to early

modern, clean and helpful, friendly staff. super helpful to have the shuttle to the airport!

complimentary airport shuttle was truly a godsend

appreciated and used the shuttle service and car parking

i wish the bar was open all the time

the room was nice and clean. room service was on it

breakfast was great to start the day off.

breakfast was cleared away before time.

pool and fitness

the pool could have been a little warmer.

my room service tray was still in the hallway the next day when i checked out the

room service wasn't an option

room service was okay...

loved the 24 airport shuttle and room service steak dinner was amazing

great bed, lovely towels & amenities, nice room service

was extremely comfortable, great channels on television, nice highway view, room service was

breakfast was nice ,lots of options and the girl was on point about keeping things clean and filled

breakfast was good and there were a lot of entrances that were convenient for where our room was

didn t get a strong wifi signal in my room

it was near an entrance near laundry/ mechanical room

parking just 20 ft from our room entrance

loved the little extras that were available like snacks and bar items if you wanted

it was on the first floor and looked right out into the yard / parking lot

the staff was friendly, and the bar and lounge downstairs had a good selection of drinks

there is a pleasant outdoor area, sweet private deck with the room, and plenty of easy parking

away from home not anymore the bugs is a no for me the rooms needs a huge update don t eat the breakfast it s not freshly made it s from the day before i watched what they did to the

was excellent best breakfast i ve ever had

the location and the breakfast

breakfast had potential but items were not replenished in a timely manner and only if a guest asked

breakfast was good.