room service coffee was terrible, too

ordered a very pricey room service dinner and the meal was disappointing

facilities are not yet available such as room service and some restaurants, and the rooms need some love having been shuttered for months

room service food was terrible. not enough activities for having our teenage son with us.

only way you can get bottled waters or other beverages or snacks without leaving the hotel is by room service

i feel like they should have longer hours for room service, including a later functioning bar

we ordered room service breakfast the morning after our wedding and it was absolutely delicious a real

enjoyed the outdoor patio and room service

uldn't get coffee before 7 am, burger not available on room service, dirty dishes left outside my room for over 24 hours, etc)

room service is limited to restaurant menu in evening

was impeccable form pulling up to the valet to check in, luggage, room service, pool attendants were superb bring fresh fruit, chair and towel setup, cold lavender

the room service food was terrible too

room service food quality are not as good as restaurent

recommend getting room service lunch instead of ferraro -- less expensive, better service, and the food is at least

must mention how great the spa was and their staff

it need more restaurants in the resort the room service for food its ends by 8 pm :( (-)the main restaurant (humuhumunukunuku) but had a chance to eat at the bar, the breakfast buffet, room service, cafe kula and the restaurant near the bar (-) room service had stopped at 9:00 and whilst the cafe was open and had pre-made sandwiches there was (-)room service food was a joke (delivered in take out bags with plastic cutlery) (-)room service not available, not all restaurants were open (-) our room service tasted like burger king, just worse (-)room service cook was awful burnt eggs thrown together food jumbled up in plastic bowls 3 meals for (*)they do not have 25 hour room service and the pictures are misleading (+)room service staff was good, gave accurate times for delivery, came to get dirty dishes in (-) sink holes outside of the room facing sliding door no room service between 11 am and 5 pm dusty furniture a restaurant under renovation spa limited

the pool and pool bar closed to early also the construction work

the location is very nice. they have a good gym. the activities for the kids are great.

simply the best place to stay on maui especially if you have kids who love endless fun in

kid friendly for sure - our kids didn’t want to leave

was better when i physically

variety of dishes at the restaurant and room service

breakfast buffet restaurants on resort property were expensive - room service was the most affordable option but had a 1 hour wait

ordered room service once, which was super expensive and not good at all

room service is not available for certain hours in the day, and the menu was hard to find so we

no room service or food options after 9p

wasn't much i didn't like, but if i find one thing negative, it's how early they stopped room service at 9pm

update room service menu. it's not a dislike just a thought.

other thing is i wish you had room service

excellent pools, room service daily, lots of amenities and staff is exceptionally friendly!

room service menu wasn t great

restaurant and room service hours because i get hungry long after 8pm lol

the room service was great and pretty quick

there was no room service for meals, other than breakfast.

the breakfast at swan court and room service menus.

the pool is fantastic and clean and the pool bar has a decent happy hour daily

amazing place for the kids and now that they re grown up a bit, it still has everything

their warm aloha with their cordial greetings and helpful assistance, including providing suv or golf cart transport offered for people like me who can t walk long distance without assistance

the pool was under construction so that was a bummer

liked every thing particularly laundry facility

the pool area was so much fun and the stars were all super friendly and helpful

our only attempt at a romantic room service breakfast for two was poorly done and not what or how we ordered it, i did complain at

absolutely everything was amazing except for the fact that one, room service was discontinued and there wasn't a way to reheat any food in our room

room service was delicious! beds were comfy!

housekeeping, room service and hotel areas closed to private events impacting guest services

bit pricey on the room service for what you get

best beach on ka'anapali. beautiful expansive grounds. excellent take-out room service.

room service stroked out the amount and tried to insert new written price plus double tips.

room was a 20 minute walk to the restaurants; so we relied on room service

food service at teppanyaki restaurant was ordinary. room service was not very helpful.

as well as having room service 24/7